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    • Welcome to the National Consumer Service Buying any goods or any services??? A used car? - Paying by cash or bank transfer??? - BIG Fail!Share the love – Tell a friend about the Consumer Action Group - your National Consumer ServiceAre you buying a used car...? Protect yourself – read our used car guideESSENTIAL:: Read our Customer Services Guide!!!Twitter - Why you should open a Twitter account ESSENTIAL:: Read our Customer Services Guide!!!Have we helped you today...? Please help the CAG Had a car accident? Been offered a courtesy car?Follow @Real_CAG Parcel Delivery Insurance is Unlawful - The TimesWhy don't you change your profile picture?? Problem with utilities company or phone/broadband? Begin by sending a statutory request for your personal data. It’s free    Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.× Financial Legal Issues Complete My Profile Dismiss Next Step: Profile Photo (Profile Photo and Cover Photo) Your profile is 0% complete! Twitter X - Include the @company's twitter name in your post title – here's why… The UK Stands With Ukraine - 'Slava Ukraini' Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.  You have received a Court Claim ISSUED IN ENGLAND & WALES What you need to do Rate this topic By citizenB March 4, 2014 in Financial Legal Issues style="text-align: center;">     Thread Locked because no one has posted on it for the last 3638 days. If you need to add something to this thread then   Please click the "Report " link   at the bottom of one of the posts.   If you want to post a new story then Please Start your own new thread That way you will attract more attention to your story and get more visitors and more help    Thanks   citizenB Posted March 4, 2014 #1   The questionnaires below provide important information which will allow us to help you. In order to use them, you will have to copy them into your own post and then give us the answers – preferably in red below each question. You can start by overwriting the prompt: "Give answer here" below each question – and your responses should automatically appear in red   Thank you +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++   You have received a claim form.   firstly - read all the posts in this thread FIRST...   then copy this first msg to your thread - and put your answer after each question   In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us]     Which Court have you received the claim from ? Name County Court   MCOL Northampton N1 ? Manual Claim CCMCC (Salford) ? New beta WWW.MONEYCLAIMS.SERVICE.GOV.UK ?   If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Give answer here   How many defendant's  joint or self ? Give answer here   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. Give answer here   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. Give answer here   What is the total value of the claim? Give answer here   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Give answer here   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Give answer here   Did you inform the claimant of your change of address? Give answer here Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Give answer here   When did you enter into the original agreement before or after April 2007 ? Give answer here   Do you recall how you entered into the agreement...On line /In branch/By post ? Give answer here   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Give answer here   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Give answer here   Were you aware the account had been assigned – did you receive a Notice of Assignment? Give answer here   Did you receive a Default Notice from the original creditor? Give answer here   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Give answer here   Why did you cease payments? Give answer here   What was the date of your last payment? Give answer here   Was there a dispute with the original creditor that remains unresolved? Give answer here   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Give answer here   What you need to do now.   Answer the questions above   If you have not already done so – send a CCA request to the claimant for a copy of your agreement (If Applicable) (except for Overdraft/ Mobile/Telephone accounts)   Send a CPR31.14 request to the solicitor named on the claim form for copies of documents mentioned/implied within the claim form. There are two different versions - one for Loans/Credit cards the other for Current accounts   Request 1 - Loans/Credit Cards     Request 2 - Current Accounts     You may use a CPR part 18 request for any other information (not request documents) that you might require in order to defend yourself. Please note that CPR 18 is specifically for Fast Track claims and although technically the claim has yet to be allocated to a track the claimant may refuse to comply for this reason.   If you require CPR Part 18 - this will need to be drafted specifically.   If you are not planning on defending for one reason or another – then you will need to complete an Income and Expenditure form and contact the Solicitor with your proposal. The N9a is already enclosed in the claim pack for Admittance which should be sent to the solicitor named on the claim form   If you are considering making a partial admittance N9b must be completed and returned to the court. Please note in most cases a partial admittance will result in an automatic CCJ for the amount admitted.   You have received a Claim - What you need to do.pdf1.33 MB · 242 downloads     Before Printing the PDF TIP   If you DO NOT wish to print Page 1 (Cover Page) of the PDF, please ensure to do the following:   Ensure you go to your Printer Settings and set it to 'Print from Page 2' (this way Page 1 (Cover Page) should not print out).   Note: This will save you Ink & Paper     Bookmark   Report 3 weeks later...   AndyOrch Posted March 20, 2014 #2   Once you receive a Court Summons N1   As a defendant in a small claims case it is important that you act quickly and do not ignore the claim form when it arrives. Remember, the claim will proceed anyway even if you don’t respond. If the claim goes against you, it will be very difficult to make a counter claim as you didn’t respond to the initial small claim.   You may be unaware that you are the defendant in a small claims case that a Creditor has bought against you. When the small claims form arrives follow these initial steps:   1: Read the Form Carefully   The detail about the claim that is being bought against you will be in the ‘particulars of claim’ section. If this section isn't completed, or has the words ‘particulars of claim to follow’ take no action now and wait until you are sent details of the claim against you. You may want to consult a lawyer at this stage.   2: Respond in Time   It’s vitally important that you respond to the claim for you have been sent. Remember that there is a 19 day (5 +14) time limit on this to acknowledge the claim.You must submit before the 19 days are up, so post your response with plenty of time.If your intention is to defend the claim in full you get a further 14 days to submit your response ...so 33 days in total.   3: Talk to the Claimant   Just because a small claim has been bought against you and a claim form issued, this doesn’t mean you are not allowed to contact the claimant directly. In fact the court encourages you to try and settle the claim without the need for a court appearance. So, try and resolve your dispute directly with the claimant if you can.   Not Responding to a Small Claim   If you ignore the small claims form when it arrives this can have an adverse impact on your financial status. The court will continue with the small claims lawsuit that is being bought against you even in your absence as this is a legal requirement. When the small claim is processed you will be sent a bill showing the amount you owe and any additional costs. The small claims against you is a legal process that will be recorded on the Register of Judgements, Orders and Fines. This information is used to check your credit, so could have a negative impact when you next apply for any credit. To avoid damaging your credit rating reply to your small claims docket as soon as you can.   How to Respond to Your Small Claims Form   When you received your form from the court you will also have been sent a response pack. In this pack you will see the option that are open to you. These include:   • A dispute claim form. You can use this form if you do not agree that you are liable for the small claim being bought against you and wish to submit a Defence. • Details about how to pay the amount being claimed from you. • Details about how to admit to part of the small claim against you, and how you can ask the claimant for more time to pay.   There are Two Types of Small Claims:   Fixed Amounts:   If the claim against you is for a fixed amount of money your response pack will contain three forms. Form N9 (acknowledgement of Service), form N9A (admission form) and N9B (defence and counterclaim form).   Unspecified Amounts:   If the amount being claimed is unspecified you will be sent forms N9 and N9C (admission form) and N9D (defence and counterclaim form). It is vital that you read the accompanying explanatory notes before choosing which form to send back.   Paying the Small Claim   If you want to make full payment of the amount being claimed against you this amount will be shown on the claim for you have been sent, and will also have details about where to send the money. Don’t forget, this must be done within the 14 day time limit or your case will proceed to the next stage.   In some instances you would like to pay, but need more time, you can give details about the delay you would like on form N9A, which should be in your response pack. It’s also a good idea to read leaflet EX309: The Defendant Admits by claim as this gives more details on this aspect of your case when fixed amounts of money are involved. Leaflet EX308 gives details of cases when unspecified amounts are being claimed against you.   Also please read forms EX326 and EX160A   How to Defend a Claim Against You   Disputed claims are handled by filling in the appropriate form from your response pack. You have three choices: Form N9, N9B or N9D. Read the note accompanying each form carefully to ensure you completely correctly. Pay special attention to the allegations raised on the form. If you don’t respond to each the court will assume you are admitting guilt. Edited April 10, 2014 by stu007 Updated PDF added    1   Bookmark   Report 2 months later...   citizenB   Posted June 5, 2014 #3   PLEASE NOTE - WARNING   Once you have received your claim form - the Court timetable comes into force. Not that of the creditor or claimant. If you have requested information with them after the claim has been issued - or have entered into discussion with them and they say something like "We will put this on hold for a period of time". You cannot and must not ignore the timetable from the court.   This thread should serve as an example   http://www.consumeractiongroup.co.uk/forum/showthread.php?416202&p=4547677#post4547677   The OP in the case above was in communication with the CAG Vodafone rep. A claim was issued during this time. The Rep in good faith said he would ask the Claimant to put things on hold.... they did not.. the OP ignored advice from caggers to continue with the court timetable and did not submit a defence. The claimaint obtained a Judgment by default. Edited June 5, 2014 by citizenB     Bookmark   Report 3 yr AndyOrch changed the title to You have received a Court Claim ISSUED IN ENGLAND & WALES What you need to do   style="text-align: center;">     Thread Locked because no one has posted on it for the last 3638 days. If you need to add something to this thread then   Please click the "Report " link   at the bottom of one of the posts.   If you want to post a new story then Please Start your own new thread That way you will attract more attention to your story and get more visitors and more help    Thanks  This topic is now closed to further replies.  Share Follow3 Go to topic listing Next unread topic Recently Browsing   1 Cagger hugo1963 1,380 Members Viewed hugo1963 4 minutes ago   lolerz 4 hours ago   vicr76 8 hours ago   Moomoo11 Friday at 18:18   London1971 Friday at 11:26   AndyOrch Friday at 11:13   mollie5549 Thursday at 17:21   zyghom Thursday at 13:26   Magnusinfinity May 15   Newdogg06 May 14   Unique May 13   saberguy May 12   Mycathasfleas May 12   WantJustice May 9   Rain clouds May 8   MoltoModerato May 3   George2024 May 1   Badtimes123 April 30   LouLouDev79 April 29   northmonk April 29   mowbli April 29   WornOut55 April 27   paulhn757 April 24   UsedCarMan April 23   robertobaggio April 23   marksheff April 20   anotheruser0000 April 19   TT98 April 18   gatoradeqaz April 17   Murielme2 April 15   Frontera mixup April 11   BreadAndButter April 9   Karalius April 9   nurjeon03 April 9   Penglings April 8   Nick April 8   Edals April 5   thesixco April 1   lifttheveil March 30   dx100uk March 30   Stripeycat March 28   jon8214 March 27   sharkieuk March 25   HappyHolidays March 24   sandokan March 22   SimplyBeyondWords March 22   supernick90 March 20   iyam71 March 20   Nicky Boy March 18   StoryBoard March 18   Myth_007 March 15   kaze March 12   RodeMan March 8   eskimo123 March 7   JEDIKNIGHTS March 6   persha50 March 6   tobzas March 6   lancashirelad93 March 6   HappyDay2222 March 3   1penny March 3   nat8808 March 2   FTMDave March 1   lynzmeek February 25   Mike Mechanic February 25   Ethel Street February 24   Outoftoon February 23   anna may February 22   PJB5 February 22   iamgnome February 21   SweetCaroline February 20   EdinburghDude February 19   Grgw44 February 18   linbren03 February 15   whittymags February 9   flembo45 February 7   comebackjimmy February 6   MontyIsInnocent February 4   libra007 February 1   Eamonn77 January 31   xtonehari January 30   hlh49421 January 30   ceeferace January 29   catscratch January 29   Melbel January 25   Suggababe January 19   yorkshire_lufc January 17   ljrobinson69 January 16   makkyinuk January 15   yogii January 14   MadMat January 12   rocky_sharma January 4   mrskippy21 January 3   lookinforinfo December 29, 2023   europa16 December 28, 2023   MrsSl December 27, 2023   KP44UK December 23, 2023   Montego December 22, 2023   Worazz December 21, 2023   StopTheBullies December 21, 2023   hitman126 December 20, 2023   +1280 More   Have we helped you ...?                     Contact Us   Cookies Copyright Reclaim the Right Ltd - reg: 05783665Powered by Invision Community IPS spam blocked by CleanTalk.  
    • ITV News have got hold of an email and recording of a phone call between Vennells and Ron Warmington of Second Sight. People in the know are saying it's smoking gun everyone's been looking for. I love that this has come out the day before she appears at the inquiry. This should be interesting under oath. Paula Vennells' 'smoking gun' email reveals Post Office 'cover-up' | ITV News WWW.ITV.COM ITV News has acquired an email and recording of a phone call that suggests the former Post Office boss was aware of issues with the Horizon system...  
    • I think you may as well take the opportunity in your letter to tell them that if they won't take responsibility for it then you will see quotations for the repair, provide copies of the quotations to them and then proceed with your own repair and recover the money back from them in the courts if necessary. Separately, can I ask you whether this is the car that you then bought unseen and at some distance from you? Has it come with an MOT and if so what date was the MOT and who gave it the MOT? Have you read our used car guide
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Court Papers issued over something I never signed up for HELP!


colecc
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Hi DG,

 

The info requested by 42man is that which i have posted above. That small paragragh is the Claimants Particulars of Claim beleive it or not. All that follows is a list of the amount claimed inc. interest etc.

 

In reference to the claimant saying full particulars have been issued prior to the claim being filed, all I can imagine is that they are referring to the correspondance I detailed in my first post, as nothing else has been delivered.

 

Thanks again for everyones input

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OK.....as I said before i'm not really 100% on business debts so this is my take on this......you'll need to edit the document below....

 

Dear Sir,

 

Re: (Claimant's name) v (Your name) Case No:

CPR 31.14 Request

 

On (date) I received the Claim Form in this case issued by you out of the (Name) County Court.

 

I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest all of your claim.

 

Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:

 

1 the agreement. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.

 

You should ensure compliance with your CPR 31 duties and ensure that the document(s) I have requested are copied to and received by me within 7 days of receiving this letter. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.

 

Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.

 

In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.

 

If you require more time in which to comply with this request you must tell me in writing. You must tell me before the time for compliance with this request has expired. In telling me you require more time you must tell me what steps you have taken and propose to take in order to comply with this request and also state a date by when you will comply with this request. In addition your statement must be accompanied with a statement that you agree to an extension of the time for me to file my defence. Your extension of time must be not less than 14 days from the date when you say you will have complied with my request and you must state the new date for filing my defence.

 

If you are unable to comply with this request and believe that you will never be able to comply with this request you must tell me in writing.

 

Please note that if you should fail to comply with this request, fail to request more time or fail to agree to an extension of time for the filing of my defence, I will make an application to the court for an order that the proceedings be struck out or stayed for non-compliance and a summary costs order.

 

I do hope this will not be necessary and look forward to hearing from you.

 

yours faithfully

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Am I correct in stating that they wrote out an email for you to type up and return confirming this ? You might be scuppered if they produce the email you wrote out in confirmation.....

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Hi 42,

 

They dictated the email to me on the phone, which i sent saying i confirm i will go ahead. At the time i thought nothing off this, however i now know different. Hopefully the judge will be lenient in that I was only 19, and the sales person made a cold call to someone he would of been clearly aware of had know idea what he was doing.

 

The salesman did however make it clear that a contract must be signed, which he sent me to sign. The small print on this contract stated that this document consituted the contract. I never signed this and never returned it which they are aware of, and are using the email i sent as there only case it would appear. I do not doubt they will produce the email, as this is their only form of evidence.

 

 

Thanks again, I have wrote a defence which i will post now and would appreciate any feedback, Thanks a lot

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1. The Defendant denies ever having been indebted to £2,510.07 and denies any business relationship with Ten Alps Communications LTD.

2. The Defendant repeats paragraph 1 of his Defence and denies a debt to the Claimant.

 

3. The Claimant's claim to be entitled to £2,510.07 for debt, to statutory interest or to any monetary or other relief of any kind is denied.

4. The Defendant denies having any signed agreement with the alleged creditor.

5. This whole situation arose from a cold call The Defendant received from the Claimant on 10/06/08.The Consumer Protection (Distance Selling) Regulations 2000 give consumers an unconditional right to cancel an order. As The Defendant was not provided with written confirmation of all the required information, the cancellation period can be extended up to three months and seven working days. Numerous written and verbal attempts to cancel were made by The Defendant within this period.

6. Claimant made clear during the initial cold call with The Defendant that the contract would be constituted by signing an ‘order form’, something which The Defendant never signed. The terms and conditions on this order form actually state "This Order Form, including these Terms and Conditions, constitutes the contract and no employee or agent purporting to represent the Publishers has any right to vary the said Terms and Conditions".

7. The ‘order form’ emailed to The Defendant was pre-filled with The Defendants details by The Claimant and then emailed to The Defendant to print and sign, which was never done. As a result, The Defendant believed, as was the case that no contractual agreement was made between himself and The Claimant. As soon as further information was received by The Claimant, The Defendant exercised his right as a Sole Trader under The Consumer Protection (Distance Selling) Regulations 2000 to cancel under the extended cancellation period.

8. The Claimant refers to The Defendants ‘written request’ for advertising in their Particulars of Claim. This would be in reference to an email dictated to the Defendant during the cold call made by the Claimant, which was requested to be sent in order to ‘get the sales reps boss off his back’, which would then allow The Defendant more time in which to consider The Claimants offer, something which at 19 years of age The Defendant would never have done without first taking advice.

 

9. The Defendant sought advice from his Father in relation the cold call proposition received by the Claimant, who advised to ignore this deal and to make no further contact with The Claimant. On this advice, The Defendant chose not to go ahead and sign the Order Form which The Claimant had emailed, subsequently creating no contractual agreement.

10. All of the Defendants requests to cancel were made before any advertisements were designed or printed by the Claimant, therefore being before any claimed ‘services rendered’ and before any possible costs could have been incurred.

11. The Claimant refused to acknowledge The Defendants requests to cancel, despite being told by The Defendant they did not have legal permission to use or print his details in any of their publications. The Claimant then designed a crude advert using details copied from The Defendants own website. This advert was claimed to of been printed twice by The Claimant, although no actual evidence of this was ever received by The Defendant. As a result there was no evidence to The Defendant of the claimed ‘services rendered’.

 

I BELIEVE THE FACTS SET OUT IN THIS DEFENCE ARE TRUE

 

 

Signed:

 

 

Dated:

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The Defendant strongly denies any contractual agreement with the claimant. The Claimant has based their case on an email confirmation, which was a return email sent to The Claimant by The Defendant. In the original email sent by The Claimant outlining all clauses of their claimed original contract one of the terms was to be a 6 month website button, to be placed on The Claimants website linking back to The Defendants. This was to run from 30/06/08 until 31/12/08. This never materialised, and as such would leave The Claimant in breach of any claimed contract, rendering it void. This clause is included in both the emailed terms The Defendant received and in the ‘order form’ contract which was never signed.

 

 

the above is a paragrapgh I have added which refers to a breach of any claimed contract between myself and the claimant, which should be enough if my first argument of no contract existing does not hold.

 

Any feedback anyone? I am going to submit this defence at the court in person tomorrow morning, as the deadline is Thursday.

 

Thanks

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Sounds good, sure someone else will be along in a bit to check it out.

Couple of things I think need amending:

Item 7 Line 3 should that not be The Defendant (not himself as you are the Defendant?)

 

"9. The Defendant sought advice from his Father in relation the cold call proposition received by the Claimant, who advised to ignore this deal and to make no further contact with The Claimant. On this advice, The Defendant chose not to go ahead and sign the Order Form which The Claimant had emailed, subsequently creating no contractual agreement."

 

Think it should be:

The Defendant sort advice from his Father (in relation to the cold call received from the Claimant) who advised The Defendant to ignore this deal and to have no further contact with The Claimant. On his Fathers advice the Defendant chose not to go ahead and sign the Order Form which The Claimant had emailed, subsequently creating no contractual agreement.

 

Nit picking I know but I think it reads a bit better, but sure someone will come along and re-arrange it as its only early yet. You can edit it on your post if you think what I have said is right but I'm not a legal person and have only been learning a lot recently myself.

 

Good Luck with it. DG:)

I have no legal training my knowledge comes from my personal life experiences

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Common sense should prevail here colecc.....if you had willingly wanted the advertising then you would have signed the contract and returned it....(keep this document to show to the judge) also with regard to the use of emails as evidence this may help....

 

Email as court evidence | OUT-LAW.COM - emails can be used as admissable evidence BUT it would have to come under close scrutiny

 

The 49th Update to the Civil Procedure Rules introduces changes in a large number of areas. The changes come into force on 6 April 2009 unless stated otherwise. You may want to note the following amendments:

 

Practice Direction – Protocols

 

A new Practice Direction is created on the pre-action conduct of parties. This includes the requirement in business debt claims for the creditor to provide information about sources of advice to the debtor before issuing proceedings.

Preview

 

You can preview the rule changes in this amendment by viewing the Civil Procedure (Amendment No. 3) Rules 2008 Statutory Instrument (PDF - opens in new window); and the Civil Procedure (Amendment No.2) Rules 2008 Statutory Instrument 2008 N0.3085 (L.26) in relation to Financial Restrictions Proceedings under the Counter-Terrorism Act 2008 (PDF - opens in new window). You can also view the Practice Direction and Pre-Action Protocol amendments by viewing the making document (PDF - opens in new window).

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  • 3 weeks later...

UPDATE:

 

A legal friend of mine created a list of CPR Part 18 questions to send to the claimant. The following post will list these questions with names removed for reference.

 

The court granted me an extension on the deadline, as this was all last minute. The claimant received the following questions, and after a couple of days rang me to say they were dropping all charges and were choosing not to answer my questions. I received a form from the claimant detailing this, which i was to sign and return. I have not heard anything else yet, but part of the judges order said that if the answers to the questions were not received by the 1st of may then the case would be struck out anyway.

 

Thanks again for everyones help

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REQUEST FOR FUTHER INFORMATION

 

UNDER CPR PART 18

 

 

 

This is a request made on 15 April 2009 by the defendant for further information. The Defendant expects a response by 20 April 2009.

 

 

 

Two requests have been sent already and no response has yet been received. I am not able to file my defence until your response has been received.

 

 

 

General Issues

 

 

 

1. Please provide full details of how did the Claimant obtained the

contact details of the Defendant?

 

 

 

2. How long has Mr X worked for Ten Alps publishing?

 

 

 

3. Is Mr X still employed by Ten Alps publishing?

 

 

 

4. What is the amount of Mr X’s basic salary?

 

 

 

5. Is Mr X paid a commission and / or bonus for completed sales in

addition to his basic salary?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. How much commission is

he paid and how is this calculated?

 

ii. How much commission was

he paid during the last financial year?

 

 

 

6. Does Mr. X have a sales and / or billing target to meet?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. What was his target for

the current financial year?

 

ii. Has he met his sales

target?

 

iii. If he did not meet his

sales target would he penalised?

 

 

 

Contractual Issues

 

 

 

7. Did the Claimant attempt to repudiate the alleged contract

between the parties?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. What was the date when

he first repudiated the alleged contract?

 

ii. How many times did the

Defendant contact you by telephone and what were the dates of these telephone conversations?

 

iii. How many times did the

Defendant contact you by Fax? And what were the dates of the received fax transmissions?

 

 

 

iv. How many times did the

Defendant contact you by Email? And what were the dates of any emails received?

 

v. How many times did the

Defendant contact you by Royal Mail? And what were the dates of any letters received?

 

 

 

8. Did the Defendant ever sign a contract for advertising services?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. Please provide a copy of

the signed contract

 

 

 

b. If the answer is to this question is no;

 

 

 

i. Please provide the

documentary evidence of the existence of a contract between the parties.

 

 

 

9. For Clarification can you please explain the purpose of

condition 6 in the advertisement order form?

 

 

 

10. Did the Defendant ever send you any artwork proofs?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. What dates were these

received?

 

 

 

b. If the answer is in the negative

 

 

 

i. What was the response

from the Defendant when these were requested?

 

 

 

11. Did the Defendant ever pay you any money?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. How much did the

defendant pay?

 

 

 

b. If the answer if in the negative

 

 

 

i. What was the Defendants

response when payment was requested?

 

 

 

12. How many days had elapsed between the initial telephone call

with the Defendant and his reputation of the alleged contract?

 

 

 

13. The alleged contract stated that a “Link” would be provided for

on a website which is owned and maintained by your company for a six month period, which was to run from 30th June 2008 and end on 31st December 2008

 

 

 

a. At what date was this link placed and made active on the

website?

b. How much traffic was generated by this link?

 

 

 

14. In an email sent by ?? on the 18th November 2008 to the

Defendant, he states “Following on our chat of 7 November when you said that you were not supplying any editorial content, I have been informed that we are still to be expecting content from ?? and have been asked to give you a final chance to submit some editorial content for the space”

 

 

 

a. Who informed Mr ?? that “We are still to be expecting

content from ??…………”

 

 

 

b. What was the date when Mr ?? was informed of the above?

 

 

 

 

 

15. Is it normal practice to proceed with the publishing of an

advertisement without a signed and completed order form, where the terms have been agreed by the parties and a signature obtained?

 

 

 

 

 

16. Did the Claimant perform any credit check or obtain any trade

references to ensure the financial stability of the Defendant?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. What were the results of

these checks?

 

 

 

b. If the answer if in the negative

 

 

 

i. Why were references not

taken?

 

 

 

17. Does the Claimant record any telephone conversations during

sales related calls?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. Please provide

recordings of any conversations

 

 

 

18. Does the Claimant keep any records relating to any contact or

otherwise with its customers?

 

 

 

a. If the answer is in the affirmative;

 

 

 

i. Please provide a copy of

the said notes in relation to the Claimant.

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