Letter from Pace Forward

[renegadeimp]

If they ring, simply say " If you want to contact me, all communication is to be in the form of a letter". Overtalk them if you need to, then put the phone down. Do NOT get into a conversation with them.

 

If they keep ringing, then file a FULL complaint with the DCA, OFT and trading standards. You can also inform OFCOM as well if it is persistant and ongoing.

[neotheone_2000]

Hi

 

I need some advice if possible. I sent the reply letter to Rockwell as in previous posts. I basically said i dont recall the debt so prove it or stop harrassing me. A few weeks later they replied back stating they had no documentation for the debt in question due to the age of the debt, but they named a bank instead and said the debt needs to be repaid by me. I've not contacted them since but I continue to receive the customary "you have 7 days" letters from them.

 

Any thoughts on why they've not left me alone after I sent them the letter from this forum.

 

Look forward to your advice.

[dpick]

Hi I would ignore them until such time as they send you full details of the so called debt including all details of name, address and the date for the debt when the account was opened.

 

dpick

[renegadeimp]

You asked for proof, they havent provided any. Ignore their letters and communication. If they persist, send them http://www.consumeractiongroup.co.uk/forum/content.php?428-General-debt-letter-if-you-know-nothing-of-the-debt and ignore EVERYTHING they send, unless it is the proof that you requested. If they continue to harass you, then make a new thread and we can help.

[neotheone_2000]

Hi Renegadeimp

 

I have already sent that letter. They still keep sending me the 'you have 7 days to pay' letters.

 

What next? Should I just ignore the letters now?

[renegadeimp]

Get them ALL to the OFT.

 

You have asked for proof, they have not provided it and are still contacting you. This is a violation of OFT regulation and their Credit license. You must also get a complaint in with the FOS as well.

[neotheone_2000]

Hi again

 

How do I make a complaint to the FOS? Do you have an email address or a contact number for them.

 

Also are they likely to help me or the debt collection agency? From what I've read they dont seem to do a good and fair job.

[bruiser100]

Hi All, I too have just received a letter from pace forward asking me if this is my address and they have something to discuss. I would not ring as i guessed it was just phishing. I was made bankrupt about 3 years ago due to bad debts and all my debts at the time were wiped out, not having any credit since, I take it they are after one of my old debts, how do i deal with them?. Is this a matter of sending them the standard letter as others have done, ignore them or tell them about the bankruptcy. I havent had any details of the debt they are chasing yet but am expecting it soon I'm sure.

All help greatfully received.

[renegadeimp]

Ignore them. They are "fishing" for a bite. Thats why they are looking for someone at the address.