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    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Charging for using a debit card


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Hi,

not a huge issue here but wanted to know out of interest.

 

 

A local shop has started to charge 30p for paying with a debit card, the amount was about £13 so i refused and he let me off. I was surprised about this and after telling a lot of people apparently it's more wide spread than i thought. Is this legal and if so why isn't everywhere doing this, i am considering a name and shame of local businesses and getting the message to consumers that they do not have to necessarily pay this fee. Any legal advice would be very helpful. Thanks in advance.

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Its legal, they can accept any payment method they wish to and if they want to charge you for making a payment again they can as long as they let you know before the payment is taken (I.e they don't add it on without your knowledge).

 

For an FYI most large companies charge you for using a credit/debit card a fee of usually about 2.5% for processing thetransaction, however you get charged the same amount no matter what you pay (Meaning they take the extra 2.5% themselves if you pay by cash)*. A small business adding this cost on as an extra means that most people save money and they can keep there prices down. They could always up there prices by 5% to take into account the cost?

 

*I know Argos do this (There is a sign stickered on every till), I think tesco do it too, look around the tills for a notice etc.

 

Short version: Most places do even large chains, For small businesses them charging you an extra 30p per card transaction keeps there goods prices down.

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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Ikea charges 70p by credit card transactions, and of course, Easyjet and Ryanair are both infamous for loading up the fees on card payment (even though you can't pay by other means :rolleyes:), although I believe that if you pay by electron/visa debit then they don't charge it or charge less. (different policies for both airlines, so not sure which does one anymore)

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Heck, some firms charge you for ANY payment (that isn't by DD). The only free transaction with Ryanair is by using a Visa Electron - other debit cards have a 'modest' charge, credit cards a considerably larger hike.

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Well I suppose so; but they must declare it before you pay, lets hope garages and supermarkets dont follow suite and you always have the option to say well I will go somewhere else that dose not charge and see if they will be prepared to loose the custom in these so called hard times. tTHE CONSUMER IS KING REMEMBER at least on here!;)

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There is no fixed fee charged by the banks for debit cards as it comes directly from the account but the retailer can charge if they so wish. The now famous 'admin' charge.

 

 

There is, and it is fixed by the bank. However it is up to each bank to set the fee based on their customer's business. In my case, these are classed as 'electronic creidts' and I pay a fixed fee of 20p for each. Using one of the PDQ/Streamline services (the machines) the fee is arranged directly between the Merchanr and Card processor depending on the volume of transactions per month. It IS safe to say, however, that debit cards have smaller fees as the commission element is less.

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You're right, I didn't know that. I have never been charge for using my dc.

 

"Fees charged to retailers by banks for processing their debit card payments are to be investigated by the Office of Fair Trading (OFT).

 

They will now be scrutinised as part of the OFT's investigation of the interchange fees charged by the credit card operators Visa and Mastercard.

The OFT has previously called the credit card fees a tax on the consumer.

The widened investigation has been welcomed by the British Retail Consortium (BRC).

BRC Director General Kevin Hawkins said the charges were unjustifiable.

"Retailers have no choice but to accept cards belonging to Mastercard and Visa and to pay their fees for the privilege," he said.

"Mastercard and Visa have been sharply pushing up debit card fees with no convincing justification. "With an ever-increasing proportion of retail sales now made on debit cards, it has to be right to include them," he added."

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