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    • Is this sufficiant for a letter of claim  ? Letter Of Claim       Reference: Techzone Mobile Phones Samsung A71 Mobile Phone £140 Purchase date 29. 5. 24     I the claimant purchased a 2nd hand Samsung A71 mobile from Techzone Mobile Phone unit 10 of the indoor market at the Potteries shopping centre. Initially the phone worked well until I used the camera and found debris in the camera lens spoiling pictures making it not fit for purpose. I contacted the seller who offered a replacement which I initially accepted but later rejected and wanted a refund in full which the seller refused saying they Do Not give refund is unlawful and goes against the Consumer rights act 2015. Therefore I intend to issue proceedings against you in a county court without further notice unless you reimburse me the above amount in Full within 7 days from the date of this Letter     ------------------------------------------    I think its best if i hand him the letter as posting it might not get through so can claim expenses traveling up there ?   or would it be best to just post and get 'Signed for'  ?   Should i also put in the letter of claim interest added or leave that till the Particulars letter ?
    • Ok thanks, I really need help with my mental health over this I’ve called 111 Hi sorry just one more thing can they contact my workplace?
    • Sorry to shatter your leftie dreams 🤣😂🤣😂     Donald Trump gets a SIX-POINT bump in approval after being found guilty on 34 counts according to snap Daily Mail poll: 'I think it was a waste of taxpayer money' WWW.DAILYMAIL.CO.UK Teflon Don rides again, according to an exclusive poll for DailyMail.com which found that the guilty verdict in Manhattan... James Johnson, who conducted the poll, said Trump might be waking up as convicted felon but he was winning over the voters who matter.   Our snap poll of a representative sample of likely voters shows that for most Americans the trial has not changed their deep-set views of Trump,' he said.  'But amongst those who are open to changing their mind, people feel more positive by a margin of 6 points. That is outside of the margin of the error of the poll and we are saying that is significant. 'It extends to Independent voters too. Look at the explanations and it is clear why: people feel it was a politically motivated trial and view Trump as a "fighter" against what they see as injustice.     
    • Which Court have you received the claim from ?  Civil National Business Centre Northampton NN1 2LH Name of the Claimant ?  PRA Group UK Portfolios LTD   How many defendant's  joint or self ?  Just my self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.    24th May 2024   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM     Particulars of Claim   What is the claim for – the reason they have issued the claim?  The claimant claims the sum of £22,000 for an outstanding debt owed. On 30/1/18 the defendant entered into n agreement with Lloyds Bank Plc for a bank loan under the reference 10017#######. On 4/1/19 the defendant defaulted on the agreement with an outstanding balance of £22,000. On 30/11/22 the debt of £22,000 assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on 30/12/23. Notices of assignment were sent to the defendant in accordance with S136 Law of property act 1925. The claimant has instructed PRA Group (UK) Limited to act on its behalf in the recovery of the outstanding debt and to pursue litigation on its behalf. AND the claimant claims 1. The sum of £22,000. What is the total value of the claim?  £23,500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?  Yes Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Did you inform the claimant of your change of address?  No - N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  Bank loan When did you enter into the original agreement before or after April 2007 ?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  I believe it was done online on their app Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  Debt was with halifax, whom passed the debt to PRA Group. Were you aware the account had been assigned – did you receive a Notice of Assignment? Yes Did you receive a Default Notice from the original creditor?  I'm not completely sure at it was nearly 6 years ago, I have done a CCA request and they have sent a screenshot of their system showing it was sent. Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  Yes Why did you cease payments?  Couldn't afford to make payments. What was the date of your last payment?  August 2018 Was there a dispute with the original creditor that remains unresolved?  No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan?  No
    • It’s all with current lenders and no missed payment to date. so with any reduced payment to them it’s likely to be going to debt collectors at some stage. we jointly own a property together me and my partner 
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Aktiv Kapital claim CCA exemption!!!!!


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Hi

Have sent a request to the lovely Aktiv Kapital for a CCA request for a member of my family who is too ill to sort things themselves.

 

Recived the following reply this morning.

 

"From your request under the Consumer Credit Act 1974 we can confirm that we are currently in the process of requesting the relevant documnetation on ******** behalf from the original creditor.

 

We would point out that, as we are not the original creditor the ACT allows 12 working days plus 30 further days before we are entered into a default situation. We believe we are exempt from this due to the processes sometimes required in order to obtain the documentation from the original creditor. Once we are in recipt blah blah blah.................."

 

 

Are they exempt?? i think not perhaps they need more time for a cut and paste job or is that just me being spitefull????

 

Anyway i take it their belief in some kind of exemption is all in their imagination???

 

Any words of guidance gratfully recived!

 

Thanks

 

Cornishbear :)

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plus 30 further days before we are entered into a default situation.

 

You'd think someone would have told them that bit's been dropped :rolleyes:

 

Think they are talking tosh :)

 

See what they hit you with next.

 

Regards.

 

Scott.

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This is the relevant part;

If it is your view that you are not the creditor, s.175 of the CCA 1974 applies in the case of a simple assignment, and places a duty upon you to pass this request to the creditor. In the case of an absolute assignment, you are a creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

 

Another thing that they have got wrong....the 30 days, up until May last year they commited an offence if they failed to produce the CCA after the prescribed 12 days. That has since been removed from the Act, so in essence they have the 12 days before you can declare the debt in dispute.

 

It's nice to see their professionalism in all its glory. :rolleyes:

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AAAAaaannnd on that thread is a reply courtesy of Scarlet Pimpernel...

 

Dear Oxygen Thieves

 

I refer to your letter dated (date) in which you confirm that you are unable to comply with my formal request pursuant to s.78(1) of the Consumer Credit Act 1974. However, despite being in default of my request, you have continued to make unlawful demands for payment contrary to s.78(6) of the CCA 1974 and the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR).

 

I note what you say about the Credit Services Association, and draw your attention to the first paragraph of its Code, which states that members must act lawfully at all times. Furthermore, under the CPUTR failing to comply with a code of conduct to which you have subscribed is unfair trading.

 

In the circumstances, I will not enter into further correspondence with you, and any further unlawful demands or contact will be viewed as harassment and reported to the appropriate enforcement agency.

 

Finally, as you have failed to comply with my request, I require you to return the £1.00 fee without delay.

 

Yours etc.

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I had exactly the same letter... word for word...

 

Basically fired off a s. 189 letter to them. Here's my example which you are of course free to make use of an amend to suit your own circumstances:

 

 

I wrote to you on the 27 February 2009 requesting a copy of the credit agreement as per the requirements by the Consumer Credit Act 1974 s. 77/78. You replied on 5 March 2009 stating that:

 

“We believe we are exempt from this due to the processes sometimes required in order to obtain the documentation from the original creditor.”

 

As you have purchased the alleged debt under s. 189 of the Consumer Credit Act 1974 you are classified as having purchased both the rights and duties of the original agreement. Therefore why you believe you are somehow exempt from statute law is, in my opinion, a false representation of your legal position and noted for future reference should a complaint be registered with the Office of Fair Trading. Indeed in the case of an absolute assignment, you are a creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

You have also stated:

“...the Act allows 12 working days plus 30 further days before we are entered into a default situation.”

 

I must inform you that s.77 4(a) and s.78 6(a) state that if the creditor under an agreement fails to comply with subsection 1 (relating to a request for the executed credit agreement) he is not entitled, while the default continues, to enforce the agreement & sections.77. 4 (b) and 78. 6 (b), relating the period beyond the initial default, were repealed by The Consumer Protection from Unfair Trading Regulations 2008.

 

In addition, The Office of Fair Trading Post-Contract Information Requirements s8.1/8.5 states 12 working days for responding to a request for a copy of the executed credit agreement, without the provision for postal delays, and this guidance can be found here:

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft1002.pdf

 

The date you received the CCA request was 2 March 2009 via recorded delivery. This means the 12 day period ends on the 17 March 2009. I will allow 2 further working days for the information to reach me which means that on the 19 March 2009 I will be writing to you again regarding this account if you have not sent out the executed agreement.

 

In addition, upon the expiry of the 12 working day deadline the account is classed as “in default” which means you are required to remove information from my credit file and, under Section 10 and Section 12 of the Data Protection Act 1998, to cease and desist all manual and automatic processing of my data within your company and any other company within your group.

 

I sent that on the 9th of March... and they replied two days later with an offer of a 70% settlement...

 

THEN

 

...they sent out their "credit agreement" which they stated fulfilled my request in full and expect the full balance to be paid within 7 days.

 

Trouble was... the CA was an application form... so another letter goes back to them similar to the one above.

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wonder if they have offered this out to every account who is disputing ?

 

More than likely... I will find out tommorrow I imagine because one CCA request for one of my wifes disputed debts is with Aktiv Krapital (I actually spelled it like that on one of my letters to them). If they complain I will just say it's a typo!

 

Anyway... the 70% offer is clearly a last ditch attempt as they will rarely offer lower (I have never seen it) so hold tight and wait for inevitable to happen (as in... they can't find it and will send an application form).

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My D-Day is the 19th... so I either expect a barrage of post between now and then or complete silence. If I hear nothing then I will suspect that they have absolutely nothing to go on by way of an agreement... then I will fire off another letter asking them to remove the defaults from my CF if they cannot substantiate the debt...

 

"I mean it's only fair Rodders"

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  • 3 weeks later...

Hi Everyone back again a couple more letters exchanged since my last post. The 12 days past and no agreement!! Letter sent off indicating what their failure entails.

Letter back today including the following gems!

 

"We can confirm that we have been in contact with the original creditor (xxxxxxxxxx Bank) who has advised unfourtunately (for Aktiv Krapital lol!!) due to the age of the account no documentation is available."

 

"From our records it is evident that regular monthly repayments have been maintained on account by Mr xxxxxxxx from xxxx 2003 to xxxx 2007 the payments total £xxxx and act as admission of his liability towards the account"

 

the please contact blah blah 7 days blah blah collection department etc etc.

 

The way i read it there is some serious straw clutching going on and (legally) they dont have a leg to stand on.

 

Thoughts please? I wouldn't mind going for a return of the monies already paid has anyone tryed this?

 

Cheers

CB :D

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"From our records it is evident that regular monthly repayments have been maintained on account by Mr xxxxxxxx from xxxx 2003 to xxxx 2007 the payments total £xxxx and act as admission of his liability towards the account"

 

that's crap for a kick-off

 

the please contact blah blah 7 days blah blah collection department etc etc.

 

yeah,right

The way i read it there is some serious straw clutching going on and (legally) they dont have a leg to stand on.

 

correct

 

Thoughts please? I wouldn't mind going for a return of the monies already paid has anyone tryed this?

 

personally wouldn't try it......you've got them beaten.I wouldn't push my luck,but that's just me

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Ok...

 

No enforceable credit agreement... no debt.

 

You "could" request that the monies are returned to you but I would just ask them to write off the remaining balance and consider it a case won.

 

It's nice to get money back but a judge would not unjustly enrich someone if they have already taken value of a contract i.e. you spent the money... paid some back... but then claimed back what you paid. It doesn't make legal sense unless you have been prejudiced in some way.

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No enforceable agreement DOES NOT mean no debt. You still owe the money but the agreement is not enforceable in court. You don't have to pay the debt but you would be hard pushed to get what you have paid back.

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Hi

We would point out that, as we are not the original creditor the ACT allows 12 working days plus 30 further days before we are entered into a default situation. We believe we are exempt from this due to the processes sometimes required in order to obtain the documentation from the original creditor. Once we are in recipt blah blah blah.................."

 

 

Are they exempt?? i think not perhaps they need more time for a cut and paste job or is that just me being spitefull????

 

Anyway i take it their belief in some kind of exemption is all in their imagination???

 

Any words of guidance gratfully recived!

 

Thanks

 

Cornishbear :)

 

Just a quick thought, would they quote this if you were requesting the removal of your data they have placed with the CRA's?

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No enforceable agreement DOES NOT mean no debt. You still owe the money but the agreement is not enforceable in court. You don't have to pay the debt but you would be hard pushed to get what you have paid back.

 

 

Pinky69

 

That's simply not true in my experience. I have two debts where the CCA was unenforceable and the debt was written off because of this.

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You were lucky. Most debts that are unenforceable are not written off, I can assure you. You can read for yourself the huge number of debts that are passed from DCA to DCA in spite of being unenforceable and those that are pursued even after they are Statute Barred. The money is still owed - you got it from them - they simply cannot take court action to make you pay.

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