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    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
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Hotel booking through US website


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Hi all,

 

Just wondering if I can get any thoughts on this, admittedly fairly trivial matter compared to the others on this site, but still:

 

I've booked a apartment in Scotland through an american website (Hotwire.com) that doesn't tell you which specific hotel you're staying in until you've paid, just the area and star rating. I entered that 3 adults would be staying and this is on the confirmation email I got from Hotwire after I'd paid.

 

I've just been in touch with the "Apart-hotel" and we've been allocated a 1 bedroom apartment (twin single beds) with a pull out bed in the living room area. They said they've got apartments that would be more suitable for us but for an upgrade fee of £65 a night. I feel that having paid for an apartment for 3 adults, there should be proper beds for all.

 

I've emailed Hotwire to see what they can do about it, but seeing as they're in America and we're arriving in the apartments tomorrow I'm not confident that there is time for a to-and-fro.

 

Do you think what they've allocated for 3 adults is good enough? If they don't sort it out in time, would you pay the upgrade and try to claim it back (given that they are American website) or just put up with the temporary bed?

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I sent this email to Hotwire:

 

 

I've booked a condo in Edinburgh (UK) through Hotwire, for 3 adults. I've just spoken to xxxxxxxxxxxx Apartments and they say a 1 twin bedroom apartment has been booked, with space for another adult on a sofa bed in the livingroom area. I assumed that booking for 3 adults would mean that all three adults have a proper bed available. The person I spoke to said that they do have an apartment with beds for 3 adults (a couple and another individual) but that making the change will incur a supplementary fee.

 

Please can you speak to xxxxxxxxxxx Apartments on our behalf, as having booked for 3 adults I think the current arrangement is unsuitable.

 

Thank you,

etc etc

 

 

and have received this reply from Hotwire

 

 

 

Thank you for contacting us regarding your hotel reservation, Hotwire Itinerary Number xxxxxx.

 

I understand that you would like to have a bed for all three guest for included in this reservation, but do not want to pay the hotel for a room upgrade. I will be glad to assist you with the necessary information.

 

At Hotwire, our customers are important to us and we strive to provide you with a hassle free experience. We guarantee all rooms booked will accommodate the appropriate number of guests in each room, based on the total number of guests and the number of rooms requested at the time of booking. The bed type is based on the availability of the hotel; some properties may offer pull-out couches or cots to accommodate this need.

Unfortunately, we are unable to waive the fee the hotel charges for a room upgrade. We are committed to getting you the best deals possible. Because of the extremely low rates offered by our supplier partners, refunds, exchanges, transfers or changes are not available. Our partners are able to offer Hotwire these great rates only if customers guarantee that they will use the originally booked reservation.

If we can be of further assistance, please feel free to reply to this email or contact us directly at 1-866-HOTWIRE (468-9473). Thank you for choosing Hotwire.

 

Sincerely,

etc etc

 

 

 

So getting fobbed off. I'm not happy with one bedroom and a sofa bed having taken up an advertised "apartment for 3 adults." Any recommendations on next action to take? Thanks in advance!

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Why did you use an American site ?

Theres lots of great deals from here-and some good discounts.Anyway too late for that now.

Hotwire appear to be trying to help-your contract was with them and so they will say you agreed to their terms and conditions.The hotel can ask for full payment of an upgrade since this would be between you and them.

Given the circumstances I am sure that the Hotel could offer some discretion-certainly I would be asking some questions.

Let us know how you get on.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Theres an international rugby match in Edinburgh this weekend, so there isn't much in the way of cheap accomodation around. Even with the exchange rate, Hotwire were offering a good price.

 

My argument is that I'm not looking for an upgrade as such, just what could be reasonably assumed when booking an apartment advertised for 3 adults. Nothing on Hotwire indicates two people have a bed and one has a temporary setup in the living room.

 

Thanks for your help, I'm pushing it because it was me that booked it and I know I'm going to get grief off the guy on the temp bed :roll: The hotel have been very nice about the situation, but can't budge. I think I need to try again with Hotwire.

 

Thanks again

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I looked at their terms and conditions but could not see any reference to only 2 per room.

Actually it says that room type will be determined by the hotel based on the information given about numbers at the time of booking.

I cant paste here since they appear to state that reproduction without permission is not allowed-and so wont do so.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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All bookings made by credit card-maybe you could have some remit there ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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You may have some remit under the 2008 unfair consumer terms regs from the Hotel itself.

You would need to be able to demonstrate though that they were a party to the booking procedures.It is reasonable to assume that the Hotel and Hotwire have some sort of agreement.Hotwires website states that upgrades are not possible.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I think Bookworm may be the best one to advise here.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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The form allows you to specify up to 24(!) adults. Are you thinking of Priceline? Not sure how many 24 person rooms they have on their books, unless they have a barn :)

 

I searched for, and the booking confirms, that the "condo" is for 3 adults.

 

I'm hoping (though not confident) that asking nicely at the check-in desk tomorrow will get a better result than the email to Hotwire.

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yes well maybe you can twist their arm.....tell them you will give them a good review on travel expert or one of the other hotel review websites.....can work both ways !;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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I'm sorry, but I really don't think there's much you can do. You paid for accomodation for 3 people, and that's what you're getting. I also doubt that a battle to reclaim the upgrade fee would be successful, as they haven't misled you, lied to you or sold you anything else but what they said they would.

 

Sorry. :-(

 

Try to have a good time anyway. :-)

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