Jump to content


  • Tweets

  • Posts

    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Court Claim Received


atwozee
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5463 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Here we go then – I received a court claim recently via Northampton Bulk Centre. I knew one would drop through the letter box eventually.

Having read so many threads on the forum I feel that I am in a much better position to respond to this claim. Without this forum I think I would have gone into panic mode but I have no intention of doing that now!

 

The only problem is that this claim is probably the one that I am least able to defend against and for the most amount of money (well over £5k so won’t be suitable for small claims) – however, I’m not just going to rollover without a fight. So I’m going to do the following –

 

  • Acknowledge service online
  • Inform the claimant’s solicitor that the creditor has not complied fully with my s78 request.
  • Write to the claimant’s solicitor requesting information in accordance with cpr 31 including an inspection of the original written agreement referred to in the PoC
  • Request a copy of all statements to quantify the amount claimed and enable me to claim back any penalty charges included in the claim and if they don’t comply then I will request the court make an order for such information under cpr part 18.

At the moment I am undecided in my defence but there are a few things to throw at them – this claim is on behalf of the original creditor so there’s not much to go at - as things develop I will update the thread and post up the relevant documents. First of all I want to see how they respond to my above requests and more importantly whether an original copy of my agreement (which is an application form BTW) exists - which I doubt very much.

 

My defence needs to be submitted first week of March so I have a little bit of time yet but if I need any help then I will ask for it!

 

I think there are a few penalty charges on the account and that’s why I need the statements – am I correct in thinking that if I dispute the amount of debt because of penalty charges, and they decide to reduce the amount accordingly they will be able to amend the amount claimed as opposed to having to submit a new claim?

Link to post
Share on other sites

am I correct in thinking that if I dispute the amount of debt because of penalty charges, and they decide to reduce the amount accordingly they will be able to amend the amount claimed as opposed to having to submit a new claim?

 

I seem to recall this happened to a Cagger a few months back. The total claim was reduced by the disputed amount and judgment was awarded by default for the remainder. The first the defendant knew of this was when the judgment dropped on the doormat.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

Link to post
Share on other sites

Okay – thanks.

I will be disputing the agreement anyway (and the default notice so they won’t get judgement by default) because the application form (which was sent after a s78 request) was for a different card with regards to the current claim. They haven’t put the account number in the PoC (cunningly) but it does appear in the reference number on the Acknowledgement of Service page.

The statements should also support the fact that there have been 2 accounts which is another reason for asking for them. The PoC also refers to certain clauses in the agreement that aren’t actually there – so I think there’s enough to put in the defence to dispute the claim at this stage.

Although I think I’ve learned quite a lot in a relatively short time frame I don’t want to make any mistakes so I will post up the PoC and my defence – but I did want to get some kind of response from them initially.

Link to post
Share on other sites

Have they added 2 balances together in the one claim ?

 

Sort of – they issued an original card number ABC and after a couple of years they issued a new card number XYZ (new limit, interest rate etc…) and transferred the balance over from one to the other.

 

They might argue that they can do this but my argument is that they can’t because they closed one account (agreement) and opened another account without securing a written agreement to do so and in accordance with the CCA 1974 – I don’t think this has ever been argued in court up to now.

 

My defence will admit to making the original application for a credit card but not the later one and that they cannot rely on the earlier application for this claim - or words to that affect.

 

I’ve got a bit of work to do but I’m confident I can put up an argument – well we’ll find out won’t we!

Edited by atwozee
Link to post
Share on other sites

Oh dear – the claimants solicitor doesn’t like me asking for all this information and wants to know why I am now disputing the account/agreement – erm says I – perhaps because you’ve started a court claim against me after ignoring all previous correspondence and possibly the fact is the agreement doesn’t comply with the CCA 1974 and won’t be enforceable in court.

 

I know I shouldn’t have spoken to them on the phone but I wanted to inform them that I was sending a request for more info and would like to copy the letter by email – they don’t use email – unbelievable that they don’t seem capable of communicating in this way.

 

I doubt that they will comply with my request so no doubt a holding defence of sorts will be in order.

 

Here’s a copy of the letter I sent to them:

 

Dear Sir/Madam

Re: Claimant v Defendant Claim Number xxxxxxxxxxx

 

I received the Claim Form in this case issued by you out of the County Court Bulk Centre, Northampton. I confirm having returned my Acknowledgement of Service form to the court indicating my intention to contest all of the proceedings.

 

You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 paragraph 7.3: where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to, or served with, the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached

 

I also refer to my previous letter dated xx/xx/xxxx where I informed you that the claimant had not complied with my request for information in accordance with section 78 of the Consumer Credit Act 1974 and that remains to be the case. Furthermore, you are advised that your client’s response to my s78 request resulted in them sending an illegible copy of an application form for account number abc123 and not a copy of a properly executed agreement, regulated under the act, for account number xyz456 and, although this account number is not referred to in the particulars of claim, I believe the latter account forms the basis upon which your client’s claim is based.

 

Nevertheless, you are reminded of your obligation to provide me with a legible copy of the agreement referred to in the Particulars of Claim and your client’s obligation to comply with my section 78 request for account number xyz456.

 

Further, you are advised that if your client intends to rely on the same document as has already been supplied i.e. an application form for account abc123, then the above claim is entirely without merit as this document in no way represents an executed agreement in accordance with the Consumer Credit Act 1974 for account number xyz456 and would prove to be unenforceable by the court with regards to this claim.

 

 

DISCLOSURE AND INSPECTION OF DOCUMENTS:

Because you have decided not to acknowledge the points made in my previous letter, and instead proceed to making the above claim, I now request, in accordance with CPR 31.3(1), the inspection of the following document which has been disclosed in the Particulars of Claim:

 

1. The written agreement giving rise to the obligation to the Claimant for the credit advanced.

 

In addition, and in accordance with CPR 31.15©, I request a copy of the document referred to in [1] and a copy of the default notice referred to in the particulars of claim, the service of which is claimed to be in compliance with Section (87) of the Consumer Credit Act 1974 and was a condition precedent to the above claim. A copy of the agreement referred to in [1] will not be required if you intend to comply with CPR PD 16 paragraph 7.3 or your client intends to comply with their obligation under s78 of the Consumer Credit Act 1974.

 

You should ensure compliance with your CPR 31 duties and ensure that the documents I have requested are copied to and received by me within 7 days of receiving this letter. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.

 

In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31 request.

 

 

 

REQUEST FOR FURTHER INFORMATION:

At present I am unable to ascertain how the claim for the amount of £xxxx.xx has been arrived at and if the amount is an accurate representation of any debt allegedly owed to your client. I therefore request, within the next 14 days, a copy of a complete set of statements that cover the term of the agreement, from its inception until its termination, referred to in the particulars of claim.

 

Failure to supply these statements will put me at a disadvantage regarding any defence or counter claim that I might wish to enter regarding part of or your entire claim. If you are unwilling to supply this information I will ask that the court orders you to do so in accordance with CPR part 18 and request that my defence be amended upon the production of such information.

 

If you require more time in which to comply with any of the requests made in this letter you must tell me in writing. You must tell me before the time for compliance with any request has expired. In telling me you require more time you must tell me what steps you have taken and propose to take in order to comply with this request and also state a date by when you will comply with this request.

 

If you are unable to comply with that part of my request concerned with CPR 31 and believe that you will never be able to comply with this request you must tell me in writing within the next 7 days.

 

Please note that if you should fail to comply with any part of this request or fail to request more time, I will make an application to the court for an order that the proceedings be struck out or stayed for non-compliance and a summary costs order.

 

Yours faithfully

atwozee

 

I think that gives them a bit of a clue as to my intentions – let’s see where we go from here – comments will be much appreciated

Link to post
Share on other sites

They just don't like the fact that you seem to be strangely well informed of the law and they had expected an easy ride and they are feeling a little scared now and might have to discontinue, they are also hoping you won't go for a wasted costs order too. !!

Link to post
Share on other sites

  • 2 months later...

tagging along:D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

FYI - Submitted AQ with special directions.

 

This one could go all the way but I've got my fighting pants on!

 

:cool:

 

 

:lol: I have subscribed to all of your threads, very informative. :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Got me hands full at the mo lol.

Claims are like buses aren’t they – you wait for ages and then 3 come at once.

I had another one land from CL Finance – I’m seriously thinking about counterclaiming on this one for breaches of the Data Protection Act – but like most people I’m happy just to get rid of the bloodsuckers.

Link to post
Share on other sites

Yes, I noticed you had more than one on the go. You seem to be coping pretty well :D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

  • 2 weeks later...
  • 1 month later...
Okay – thanks.

 

I will be disputing the agreement anyway (and the default notice so they won’t get judgement by default) because the application form (which was sent after a s78 request) was for a different card with regards to the current claim. They haven’t put the account number in the PoC (cunningly) but it does appear in the reference number on the Acknowledgement of Service page.

 

The statements should also support the fact that there have been 2 accounts which is another reason for asking for them. The PoC also refers to certain clauses in the agreement that aren’t actually there – so I think there’s enough to put in the defence to dispute the claim at this stage.

 

 

I have much the same problems with my claim form. Although the Default notice appears to be ok the account number and card style doesnt match the agreement/application form. No account number mentioned on the claim form although they mention the card style as per the DN but not the agreement/application form.;)

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/200331-me-them-claim-issued.html

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...