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    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Nationwide Building Society has launched an 18 month fixed-rate account paying 5.5%.View the full article
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
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mum to the rescue


s k shaw
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I have written, on my son's behalf, to his bank. The original 40 days to respond has now expired and I believe that I now have to write to the Information Commissioners's Office. Can anybody send me a copy of a letter that they have used themselves? I can't see from their website, that there is an email address - does anybody know of one? Do I need to write to the bank to tell them that I have written to the ICO?

 

Please advise.

 

Many thanks.

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Did you send letter by recorded deliverywith £10 fee? Has it been signed for and have they cashed your cheque?

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

Lloyds TSB - N1 claim issued 18/07/06 - £3440 Offered unconditional settlement 23/08/06

Vodafone-Information Commisioner assessment -default removal -25/07/06

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You need to send them an LBA giving them another 7 days or you will report them to the ICO. Look in the Bank Templates Library and check out the FAQ's etc a bit more. All the information is on the site but you need to research it all yourself to get a better understanding of the process.

 

Good luck:)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi everybody

 

I have a claim myself that is posted under Yorkshire Bank but I have also started a claim on behalf of my son against the Nat West. I did not receive any response in relation to my request for information and have today delivered the 'Letter before Action' relating to the Freedom of Information Act.

 

I'll let you know if anything happens and if I need any assistance in sending a notice to the courts.

 

Keep up the good work everybody.

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Good luck s k, I did the same for my son, and got his chq for £1438.44 yesterday!! I had just returned his AQ back to the court!! Just keep you your time scales & follow procedures - it all falls into place trust me!

 

Keep going it is worth it x x

7th June mcol £30 + 276.00 + int17.37=£323.37 Abbey

Accepted £291 chq cleared 28th July

7th June mcol £120 + 1135.02 charges + 83.42 chq for £1438.44 paid to bank 2nd Aug

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Hi Everybody

 

I'm currently waiting for a response from the Nat West having issued the LBA Section 7 – Data Protection Act 1998 on the 1st August. I have one problem, which I would appreciate your views on - I have not had an acknowledgment to either of my letters. I hand delivered both and had a receipt for the letter and £10 fee with the request for information letter - can't find the receipt anywhere. Would I have to have evidence of having written and paid the fee before the court will even look at my complaint? In which case did I ought to bite the bullet, start again and pay another £10?

Has anybody else had to serve a Section 7 & Notice?

Regards.

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Thanks Lipscombe, nice to know that somebody has already been where I now dare to tread. Did you do everything on behalf of your son and would/could you have gone to court on his behalf if he were not available? My son would not be able to take the time from work and I'm wondering, if it went that far, could I go on his behalf?

 

Please advise if possible.

 

mum.

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Hi Everybody

 

I'm currently waiting for a response from the Nat West having issued the LBA Section 7 – Data Protection Act 1998 on the 1st August. I have one problem, which I would appreciate your views on - I have not had an acknowledgment to either of my letters. I hand delivered both and had a receipt for the letter and £10 fee with the request for information letter - can't find the receipt anywhere. Would I have to have evidence of having written and paid the fee before the court will even look at my complaint? In which case did I ought to bite the bullet, start again and pay another £10?

 

Has anybody else had to serve a Section 7 & Notice?

 

Regards.

 

Did you pay by cheque? If so if they have cashed it that is proof of receiving payment.

 

As to going to court for your son if the court action is in his name they could ask for it to be dissmissed as he isn't there - but shouldn't get that far.

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Guest NATTIE

The process, which I am fully aware of, clearly states from the banks own processes that NW should acknowledge SAR requests "by phone preferably". Clearly from reading the threads this is not happening

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My son has certainly not taken a phone call. Myself and his dad don't recall having taken a call where the caller wouldn't leave a message - this is what I would have expected as the bank are unlikely to speak to anybody other than the account holder.

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Hi Caro

 

I have read all the FAQ's and now gone as far as researching the MCOL. The following is the letter I delivered on the 1st August so time's up come tomorrow. But the problem is they have never acknowledged either of my letters and I have mislaid the receipt for the 1st one plus the £10 fee - should I just ignore this and forge ahead?

 

LETTER BEFORE ACTION

Section 7 – Data Protection Act 1998

 

Dear Sir/Madam

 

Account:

 

You have failed to comply with my Data Protection Act Subject Access Request dated 12th June, 2006.

If you do not comply within the next 7 days I shall seek a Court order obliging you to do so together with damages at the discretion of the Court and without any further notice.

 

Caro - your view on this would be much appreciated.

 

Regards

Sandra

 

 

 

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Hi Folks

The 7 days was up yesterday and I am looking at sending the N1 form to the County Court in respect of DPA Non-Compliance. Please advise on the following: -

 

1 Value - is there one?

2 Under the 'Particulars of Claim' do I need to include a claim for damages when all I want is for the court to instruct the bank to send the damn statements? I am getting quite frustrated about this and would really appreciate some guidance/advise.

 

Somebody please answer.

 

Regards

Sandra

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id remove your acccount number from the above post for security reasons if i were you,

 

pm a mod to get the thread moved

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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Thanks Dan - I can't believe I did that!!!!!

 

How do I 'pm a mod'? Am I looking for an email address somewhere? I've looked and can't see how I would send a message to a chosen individual. Can your advise?

 

Regards - Sandra

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I will get it moved

:) Go on ... you know you want to click me :)

:lol:don't be like the banks - give a little back :lol:

:D There was a time before CAG but now CAG is here we are the empowered! :D

In progress:

Mechs and Mother (deceased) V Halifax - N1 form filed at Court 9 Aug 06

Advice & opinions of mechs, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Seek advice of a qualified insured professional if you have any doubts.

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did you try and phone customer services and orders statements that way

at first i sent the DPA letter and the £10 cheque

 

after 2 weeks didn't hear a thing neither did the cheque get cashed but after i phoned them they took £5 out my account then all my statements arrived 7 days or so later

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I am desperately trying to get some guidance on whether to start again and pay another £10 to proceed with issuing an N1 claim form to the courts in relation to non compliance of DPA. Actions todate

 

12/6 - Hand delivered the 1st letter requesting statements etc. together with £10 cash for which I had a receipt - no response

1/8 - Hand delivered letter of non compliance to DPA request - no response

 

Unfortunately I have mislaid the receipt and have not received any written (or other) confirmation or response to either of my letters. I feel that if I proceed with the N1 claim to get the courts to make them respond to my request, I'm going to look pretty silly if they deny having received any such request and I can't show any proof of having delivered one.

 

Can anybody pleeeeaaaaaaaaaasse offer me some advise? If I have to start again then so be it.

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Can your son phone the bank to ask if they have the request?

 

Not having proof that they received the request would not help, but might not be the end of the matter. I think it best if we get some clarification of them receiving the request before you get to court.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Guest NATTIE

I would suggest Customer Relations Unit/DPA bod(a few members have had a lot better response on the latter) as they have a separate notes system to telephony and branch.

I wouldn't send another cheque just yet

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I hope the above advice helps with your immediate problem. As regards going to court, your son can have a representative on his behalf, so it would not be a problem if you went in his place should it get that far.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks everybody - much appreciated

 

At long last the information has arrived - better late than never - I suppose. I can now go through the statements and input the charges to the spreadsheet. Once complete I'll submit the request for repayment.

 

Keep you posted

 

Mum

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