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Letter regarding bank charges


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Hi,

 

I am just in the process of sending my letter to my bank regarding the reclaiment of my bank charges and am a little unsure of where i need to send the letter too. Has anyone sent a letter to HSBC with a similar case to mine and what address did you send it to?

 

Thank You

Regards

Veronica

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Hello and Welcome

 

You can send the letter to your branch, or failing that look here.

 

Information Commissioners - Data Protection Public Register

 

The address the ICO gives for HSBC Bank PLC is

 

8 CANADA SQUARE

LONDON

E14 5HQ

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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Hello Veronica and welcome.

 

Hundreds, if not thousands of HSBC customers have got the unfair charges back, so will you.

Before you make a start please take the time to read fully the FAQ, and as many posts as you can so you have a good grasp on not only what to do but why.

 

All the best with your claim, and keep us posted!

 

Crusher :grin:

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  • 4 weeks later...

Hi,

 

Sorry I haven't been in touch I have been away on holiday. I would just like to say thank you for your advice and help. I was just wondering how long it takes for the bank to get back in contact with me, as I've not heard anything as yet and its been 3 weeks since I sent the letter.

 

Regards

Veronica

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Veronica, I wouldn't worry about not hearing from them. I'm also 3-4 weeks down the line and have sent my LBA now, and have yet to hear a peep from them!

28/07/06 - Prelim letter sent to HSBC for £3648

31/07/06 - Letter rec'd at HSBC

14/08/06 - LBA sent to HSBC

16/08/06 - LBA rec'd at HSBC

22/08/06 - Finally!! first reply from HSBC offering £2000

23/08/06 - Letter to HSBC declining offer, saying I want ALL my money!!

31/08/06 - MCOL filed for £4551.96, to be deemed served on 06/09/06

05/09/06 - HSBC Acknowledge claim

22/09/06 - DG Solicitors offer full amount in settlement, I accept!!

27/09/06 - Full amount paid into my acount

28/09/06 - Full amount taken out of my account!!!!!:mad:

29/09/06 - Cheque arrives, FOR SOMEBODY ELSE!! with all their account details in a letter adressed to me!!!

29/09/06 - HSBC refuse to pay money back into my account

 

 

 

If I have been of any help, please click on the scales in the top right corner! :)

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Hi Veronica,

 

This is my first posting on here, its well interesting aint it!

I too have sent my preliminary letter to HSBC, sent it to my local branch in Huddersfield (had a letter 2 weeks before, saying they just had a super new refurbishment and invited me to book an appointment to have a tour!) So I thaught, sod 'em, they done that with my money! Going back 6 years, I ordered my statements over the phone and after very poor customer service, and a bank-monkey asking why I wanted them, I finally recieved them. Loads of them! They do "usually charge a standard fee of 10 pounds" (cant find my pound sign), but because I kicked up a stink about my repeated experiences of bad customer service during my request, the bank-monkey waived it.

So far, its almost been 2 weeks with no reply, claiming for 2826.00 going back 6 years, which according to the interest calculator, suprised me to work out at 4248.04! Stupidly, my initial letter stated I was claiming for the 2826.00, but when I write back you bet i'm going for the lot!

Steal my money to finance another useless call center in Mumbai, dont think so bank-monkey!

 

So, sorry, ranted on a bit there but anyway, good luck!

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good luck

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

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  • 3 weeks later...

Good good - keep to your timetable, even if you do not hear from them! You're the one suing them, not the otehr way around!!

  • Confused 1

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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  • 2 weeks later...

hi i have not heard a thing off the hsbc . so i am ready to send my ni claims form off but i am stuck on a few things [the brief details of the claim ] and the last bit[ particulars of the claim]//i have never done nothink like this before i getting a little nerves . thinking that with me not hearing from them i have done somethink wrong . but i can claim all my overdraft fees back or not before i send my claim off .regards veronica

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well done!! not long to go now

 

i got precious little response back off the back thoughout the process, but... i got my full offer exactly 1 month after i filed online:D

My Thread: HSBC Glee!!!!

18/07/06 - 1st letter delivered by hand : £2,363.00,

01/08/06 - 2nd letter delivered by hand,

15/08/06 - Money Claim Online submitted.... £2,980.47 inc. interest & court cost

21/08/06 - offer of £1998.87 received = too late suckas!!!

22/08/06 - MoneyClaimOnline 'Acknowledged'

06/09/06 - 1st Letter received off D&G solicitors

15/09/06 - full offer made

20/09/06 - full payment + £50 received = £3030.47 :D

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