Thats fantastic! Thankyoy for your help, I'l get my abacus out! lol! Steal my money to open useless call centers in Mumbai? Dont think so! Thanks again! Scooot

Hey everyone! Im new here, but isnt it exciting?! Im having a crack at getting back all my dubious fees from HSBC, so far totalling 2826.00 (including the debit interst on my account). But, my query is in relation to the 8% interst that can be added on over the duration. Im not sure how to calculate this with the calculator on the site. Do I enter the whole balance sum, and the date my claim begins from, and claim for that sum? Or, do I, Enter each seperate charge and the date it was levied, than take down that sum and then add them all up and claim for that? Any help here would be great and much appreciated. Many thanks, Scoootay

Hi Veronica, This is my first posting on here, its well interesting aint it! I too have sent my preliminary letter to HSBC, sent it to my local branch in Huddersfield (had a letter 2 weeks before, saying they just had a super new refurbishment and invited me to book an appointment to have a tour!) So I thaught, sod 'em, they done that with my money! Going back 6 years, I ordered my statements over the phone and after very poor customer service, and a bank-monkey asking why I wanted them, I finally recieved them. Loads of them! They do "usually charge a standard fee of 10 pounds" (cant find my pound sign), but because I kicked up a stink about my repeated experiences of bad customer service during my request, the bank-monkey waived it. So far, its almost been 2 weeks with no reply, claiming for 2826.00 going back 6 years, which according to the interest calculator, suprised me to work out at 4248.04! Stupidly, my initial letter stated I was claiming for the 2826.00, but when I write back you bet i'm going for the lot! Steal my money to finance another useless call center in Mumbai, dont think so bank-monkey! So, sorry, ranted on a bit there but anyway, good luck!