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    • I bought a car from an auction in Jan 2019 and the car engine fault like indicated there was a problem with the ABS. It went to an Audi Dealership for a diagnostic scan to identifying exactly the problems with this car.   One of them was a faulty ABS system which had the component, namely the ABS hydraulic pump identified as being faulty. Since then, this has been independently addressed by a non-Audi dealership but now a new fault code  was recorded that hadn’t been formerly discussed.   The code 01130 ‘Operation: Implausible signal’ declared itself and is related to the 45F2 ABS AUDI UK recall over a year ago. If put this to the dealership who did the diagnostic scan that previous campaigns that have now closed are looked at they will find that this is in fact an Audi recall fault and as such needs to be addressed courtesy of AUDI. In fact, the same recall fault was listed as an item of charge. When I asked why the ECU had to be changed as well and told it was ‘because the ‘ECU is one and the same unit as the hydraulic pump and the two are replaced because of the way it is constructed’.   The matter has been raised with AUDI UK who tell me that having originally fixed the fault at the time of the initial recall on this car, the campaign open for 6 months was now closed and they wouldn’t be honouring the recall.   As AUDI pointed out when this fault was first identified, this was a serious safety issue and as such I informed the Trading Standards. They were satisfied that the safety issue had been addressed but had no redress as the campaign was now closed. I was informed the 6 months was not set impartially but at the company’s discretion. They believed the Motor Ombudsman would resolve the issue. This advice and the state of deadlock lead  me onto reporting it to the Motor Ombudsman but they flatly said they didn’t deal with recalls and ask Citizens Advice.    I feel that a safety recall on a fault is an issue indefinitely if it exists as the fault lies in the design and construction which is implied as the manufacturer foots the bill. How is it that after 6 months they are absolved of accountability? Is this negligence on behalf of Audi? I am not sure why the Trading Standards don’t see this as an issue apart from it being a ‘legal matter’.    What advice would you give me on going forward? 
    • Hi TP,   The good news is - You don't have to prove anything !   You've already explained your position to Harlands and need do or say any more.   Just ignore them.
    • Unfortunately I had a nervous breakdown and signed off work. Placed on heavy medication and had to deal with a repossession order and other debts therefore this wasn’t a priority at the time and there’s only so much you can expect others to do on your behalf.    I am not quite sure how to proceed other than point out the points we’ve discussed with the creditor and if they refuse to cooperate instruct a solicitor though I gave to keep that cost to the minimum.    I appreciate your assistance. 
    • Hi    Another point i have noticed on Page 2 of the JK1 exhibit, the marketing box is 'unticked'.  As a rule of thumb if i apply or do anything online i always tick the box for no junk mail! This form is definitely fabricated by them and is not the original.    
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Despite the fact that I have an arrangement to pay my council tax arrears the ignorant tax officers have lumbered me with an AOE as they cannot find some of the cheques I sent in. They will not give me time to get copies of the cashed cheques from my bank insisting that I have an AOE. This will affect my employment because of the type of place I work in and the lack of confidentiality in the wages department.

 

It seems that I have no recourse to anyone to get this stopped. The Cranswicks and Snows of this world can do anything they see fit no matter how it affects peoples lives

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Hiya

 

i fully understand, ive just come back from the council who hid behind their proceedures and their advisor didnt record i was paying albeit late one week and would catch up the next week and they sneakily put an AOE

 

also i complained via the council site and they cannot find my complaint!

 

so now i have to put it in writing, my complaint, and by the time they respond i will have paid off the amount okay now only about 150.00

 

but its not the point, i told them this morning people in the borough who have had baliefs to their door still owe over 2000 pounds yet us working people are easy targets for AOE

 

im digusted will be contacting my mp i know its the council proceedure but they dont listen to people who are trying and have come across a financial difficulty

 

i would complain firstly direct to them, i was given a compliant green form your council may have the same, i rang national debtline and they gave me info in the post of what i can expect from the complaint and if not happy can then complaint to the ombudsman

 

i will be taking my green form complaint by hand and i want a written receipt that they have received it on their premises tomorrow

 

so thats my story, sorry for the rant, good luck

 

angel x


Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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They are still being stupid.. forcing another AOE on me which is going to force me to resign. I have told them when I can and will pay but no one is listening. Dear old Gosling must be loving it !! sitting there on her gold plated salary and pension ruining people's lives.

 

Agree with you that they dont listen no matter if it costs them money in the long run. Haven't got a clue some of these Hitlers !!

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Am now complaining to the Ombudsman. My MP thinks they are being stupid and totally unreasonable also

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I agree with you entirely.. They are being totally unreasonable and the sooner the government does something to stop the little Hitlers from snooping on people's lives the better.. We all have to pay taxes and the sooner we are allowed to do it without unnecessary interference the better!!

 

Hope your complaint goes well ..If not go see your MP or the papers !!

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