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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • PhoenixCab
      Big Motoring World Leeds

      By PhoenixCab · Posted

      Hello! After emailing them I received this reply:   I have drafted the following, please would you be able to comment as to if you think it is correct/sufficient? "Thank you for your email.   Thanks you for confirming that the vehicle does not have these features as stated in the advertisement.    I am sure you are aware that the Consumer Rights Act 2015 provides the short term right to reject within 30 days. Statutory rights cannot be taken away from a consumer, and any attempt to do so is illegal.   Please can you advise how best to return the vehicle?" Thanks in advance!
    • cpd1973_UK094578
      Hello

      By cpd1973_UK094578 · Posted

      I find that highly disrespectful Sir/Madam just so you know.
    • BankFodder
      Hello

      By BankFodder · Posted

      Not quite sure what you are trying to say but anyway please could you avoid posting solid blocks of text because it is extremely difficult for people to follow – especially if they are using small screen such as telephones. I have restructured your post above. Properly spaced and punctuated please. Thanks
    • leedspete
      Debt advice

      By leedspete · Posted

      I have received an email from town and country on behalf of everday loans. I assume I don’t reply to the email?   Any advice appreciated 
    • cpd1973_UK094578
      Hello

      By cpd1973_UK094578 · Posted

      Hello, my name is Chris and aswell as saying hello, am checking my posts pop out nicely.  I have  an ongoing problem with British Gas(which shouldn't have become a problem at all), which has cannonballed into recently involving the Energy Ombudsman, Ofgem and I even, hasten to add our government because I am at wit's end. I have a couple of questions. What I write is likely to be mammoth size, I really would like to indicate why I am at wit's end, and as far as I am concerned (conjecture and opinion) its an indication of the inadequacy of our country's system that since and including John Major has been deliberately brought in to be such. Anyway hello and my 2 questions are ' Can I post photos and if so how, are there any instructions?'  and secondly,  ' To what extent can I mention names in what I post, first names only, second names? only, both allowed where known? quoting or gist acceptable, do I need to even though its case and should be anyway, state it's a truthful and honest account?'  It's been ongoing for over a year now on something which I am guessing should get sorted in maybe a month for most people, and I would actually like to go into fuller details than I've even said to them because I feel its important you know that I HAVE been significantly hindered and am living under that still as I speak/type.  

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

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Patma

By Patma
in General Consumer Issues

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Patma

Patma

Posted
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"I do hope that Fred and Patma and their families can now put this out of their minds for now and have a good Christmas and i truly hope a successful :wink: New Year."

 

 

As do we all, and in the new year see justice done.

This case case seems to have gone on longer than the OFt v Banks...with just as many twists.

 

Thanks, Martin. I hope all is going well for you too and that you can have a truly relaxing Christmas.:D

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Patma

Patma

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Just one quick question.

 

How long does it take the police to "investigate" their involvement?

 

They moan constantly that they waste their time on paperwork and yet they don't seem to be able to find any relating to this?

 

If you happen to see Santa on your travels Patma, tell him that all involved in this case have not been good girls and boys this year!

 

Joyeux Noel one and all

 

Peace on earth to all (well those not involved in the lies and disgrace on here that is)

 

We've got a meeting next week to discuss the investigation so maybe we'll get a better idea about it all then. One things for sure, I can't imagine the Noel of those on the receiving end of the investigation will be all that Joyeux ;-):lol:

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Patma

Patma

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Thankyou sully.:D

 

I've discovered today what Universal Security's new name is and it wasn't difficult, as they're using the same phone number as before.

 

Wait for it, their new name is ........Universal Fire and Security Ltd.:rolleyes:

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natalie

natalie

Posted
Posted

Is that allowed? For a company to go bust and then reform using pretty much the same name?*

If you find my post helpful please click on the scales at the top. Thank you

FAQ SECTION HERE

 

Halifax Bank Claim filed and settled

Halifax Credit Card settled

Argos Store Card settled

 

CCA requests sent to

Halifax Credit Card

LLoyds TSB Credit Card

Capital One

Moorcroft (Argos)

NDR

18/06/09

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Zamzara

Zamzara

Posted
Posted

Yes but they cannot just take over the old company's assets.

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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foolishgirl

foolishgirl

Posted
Posted
Is that allowed? For a company to go bust and then reform using pretty much the same name?*

 

Yup! AIUI they went into voluntary liquidation not b/k although IMO Hell, Fire & Damnation might have been a more fitting title. :D

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Patma

Patma

Posted
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Yes but they cannot just take over the old company's assets.

 

They've taken over the same phone number. Does that count?

We'll go along and investigate whether they're in the same premises hopefully tomorrow.

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foolishgirl

foolishgirl

Posted
Posted
They've taken over the same phone number. Does that count?

 

Only if they've 'taken over' the actual phone system I think but in any case, they would probably claim they had paid the old company/liquidators for the stock (probably 1p!! :mad:)

 

We'll go along and investigate whether they're in the same premises hopefully tomorrow.

Same thing applies & the premises could well be rented.

FG

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Patma

Patma

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Remember not so long ago, LD wrote to Fred complaining because he'd written directly to the Principal of Plymouth College of Art?

 

:confused: Well the latest letter from them has done a U turn and they're urging him to contact the College directly for the information he wants :confused::rolleyes:

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foolishgirl

foolishgirl

Posted
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Remember not so long ago, LD wrote to Fred complaining because he'd written directly to the Principal of Plymouth College of Art?

 

:confused: Well the latest letter from them has done a U turn and they're urging him to contact the College directly for the information he wants :confused::rolleyes:

 

Hmm..have the college finally woken up & given LD the push??

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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natalie

natalie

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Posted
:confused::confused:

If you find my post helpful please click on the scales at the top. Thank you

FAQ SECTION HERE

 

Halifax Bank Claim filed and settled

Halifax Credit Card settled

Argos Store Card settled

 

CCA requests sent to

Halifax Credit Card

LLoyds TSB Credit Card

Capital One

Moorcroft (Argos)

NDR

18/06/09

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foolishgirl

foolishgirl

Posted
Posted
Awww, what did I miss? :-(

 

A car wash advert lol

 

Thanks scuzzie, I was with Bookworm - somewhere else!

 

Oh, and I keep OH to wash mine. :D

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Patma

Patma

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It's TLD trying to get a message out from the underground bunker he's being held in.

 

Don't let it be a whiteWASH and keep FOCUS'ed

 

:-)

 

Thank goodness we've got your brains on the case, Pebsham. :grin:

Message received and understood.

Now all we need to do is form an escape committee to break him out.8-)

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