British Gas up prices 35% with immediate effect.

[Conniff]

The biggest hike in history.

I think we can expect more subscribers when it gets near winter and it starts to kick in.

[raydetinu]

case for going the capped route quick me thinks!

[shywazz]

The prices were calulated b4 the price of oil started to drop very fast, wonder now these prices have now started to decline BG will re-consider the huge rise, its like the price of fuel, oil increases by ONE dollar the price at the pump rises by 2p OIL has dropped near 40 dollars this last mth, have we seen the drop at the pumps, okay yes the odd pence, but no way near the amount of the rise that took place when oil was going up in price... oil down petrol should go down but these big companies dont like lowering prices asa its money lost to them, us consumers lose come what may.....

[Weird Al Yankovic]

case for going the capped route quick me thinks!

 

Why?

[benjamin79]

Prices are getting crazy at the moment. The funny thing is that everytime the oil price rises things get more expensive, but when it drops noone seems to care about it

[WebMaster]

I noticed BG had increased my monthly DD payment last month. Are they allowed to just go ahead and do that without asking me?

[PGH7447]

I noticed BG had increased my monthly DD payment last month. Are they allowed to just go ahead and do that without asking me?

 

in a word no, they should by rights write and inform you, I know BT do, but cant remember if I had any written notice in regards to BG when mine last went up

[WebMaster]

Cheers, I'll give them a bit of grief over it

[Conniff]

Variable Direct Debits

 

Direct Debit Instructions allow for variable amounts to be debited from the customer's account. They are used for amounts that cannot be forecast in advance as with telephone and utility bills. Also, for amounts that only change annually, e.g.council tax and general insurance premiums. With a variable direct debit the originator must provide enough advance notice of the amounts and dates of payment, or any changes to them, in sufficient time to allow the customer to raise any queries prior to payment. This is defined as at least ten working days from receiving the notification. All new direct debits must be variable and in practice the vast majority of existing direct debits are in variable format.

 

Direct Debit Guarantee

 

Under the rules of the Direct Debit Scheme, should any money be taken in error, then the customer's bank or building society must, on request, make an immediate refund to the customer's account. This is the Direct Debit Guarantee. This covers situations where the originator has not given the required advance notice regarding a change of amount or date. It also protects customers should an incorrect amount be debited or if a debit occurs earlier than the specified, agreed date, or in error.