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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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    • Hi everyone, Apologies for bringing up the same topic regarding these individuals. I wish I had found this forum earlier, as I've seen very similar cases. However, I need your help in figuring out what to do next because we've involved our partners/resellers. I work as an IT Manager in a company outside of the UK. We acquired a license from a certified reseller (along with a support agreement) and also obtained training sessions from them. The issue arose when we needed to register two people for the training sessions, so we used an external laptop for the second user to keep up with the sessions for only a month. During this period, the laptop was solely used for the training sessions. After two weeks, my boss forwarded an email to me from Ms Vinces, stating that we are using illicit software from SolidWorks. Since this has never happened to me or anyone we know, I went into panic mode and had a meeting with her. During the meeting, we explained that we were using an external laptop solely for the training sessions and that the laptop had not been used within the company since her email. She informed us that for such cases, there are demos and special licenses (though our reseller did not mention these types of licenses when we made our initial purchase). She then mentioned that we had utilized products worth approximately €25k and presented us with two options: either pay the agreed value or acquire SolidWorks products. We expressed that the cost was too high, and our business couldn't support such expenses. I assured her that we would discuss the matter with the company board and get back to her. After the meeting, we contacted the company reseller from whom we purchased the license, explained the situation, and mentioned the use of an external laptop. They said they would speak to Maria and help mediate the situation. We hoped to significantly reduce the cost, perhaps to that of a 1-year professional license. Unfortunately, we were mistaken. The reseller mediated a value €2k less than what Maria had suggested (essentially, we would need to acquire two professional lifetime licenses and two years of support for a total of €23k). This amount is still beyond our means, but they insisted that the price was non-negotiable and wouldn't be reduced any further. The entire situation feels odd because she never provided us with addresses or other evidence (which I should have requested), and she's pressuring us to resolve the matter by the end of the month, with payment to be made through the reseller. This makes me feel as though the reseller is taking advantage of the situation to profit from it. Currently, we're trying to buy some time. We plan to meet with the reseller next week but are uncertain about how to proceed with them or whether we should respond to the mediator.
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old council tax nightmare (its a long one)


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hi folks

about ten years ago my mother started getting dementia and as i was unemployed i started helping her a task that gradually took more and more of my time.at the same time some bright spark at the dole office decided if you was more than a minute late for signing on your claim would be cancelled and you would have to start again this also applied to council tax benefit and as a claim takes months to be sorted out and i was continually late to sign on i found myself making new claims every fortnight none of which was ever completed and all of this time my council tax bill was increasing

As my mother got worse i found myself unable to cope with all the trash coming through the letterbox so i ignored it.i even got things saying you have a letter to be signed for at the post office i ignored them too

one day a few letters came and i opened them to find out it was bayliffs and i owed about £4000 in tax so i promptly ignored them too,not long after i had to move in with my mother and become her primary carer and all was shoved to the back of my mind

i dont think under the circumstances i should be billed for council tax as i was unemployed even though i could not meet their rules to sign on

but i doubt that would save me

Does anyone know if the debt will still be collectable by them or does the statute barred rule apply

i have not been on the electoral role since then and have not advertised my addresses so dont know how the situation stands and i`m reluctant to find out incase it brings a s**t storm to my door

thanx

S.C

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copied from the Limitations act 1980

The Limitation Act 1980 states that most debts can become ‘statute barred’ after 6 years (12 years for mortgages and secured loans). This means they become unenforceable – you still owe the money, but the creditor can no longer take action to recover it.

 

This can only happen if:

  • the creditor hasn’t contacted you (at your last known address) or taken action (e.g. court action) in that time
    and
  • you haven’t made payments or acknowledged the debt in that time.
  • 6 years for most debts
    Most debts can be declared statute barred if they’re left ‘untouched’ for 6 years. You may be surprised to hear that this includes Community Charge or Council Tax debts.

Edited by questioning
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As bailiffs are involved which means it has been to court, I believe the limitations act wont apply.

 

Unless the council let the debt run for more than the six years (unlikely), then they cannot apply for a liability order after the six years.

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Yes quite, I'm sure the council didn't let it run for 6yrs before taking court action but you never know, obviously the OP will know that.

I was surprised to find that the council tax is included though as the council often get out of lots of things so I thought that CT may have been exempt.

I haven't personally had any involvement with non payment of CT luckily.

Good luck OP.

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You will need a breakdown of the years that are unpaid and the date that the liability order was issued.

 

Ask the council for that information and post it on here and then we can see what is to be done.

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You will need a breakdown of the years that are unpaid and the date that the liability order was issued.

 

Ask the council for that information and post it on here and then we can see what is to be done.

 

hi folks and thanx

i would imagine it did go to court and that was what the recorded delivery letters were about but as i didn`t collect them i dont know

when i left the address in question the windows were smashed by the local kids and were boarded up so i would imagine if the bayliffs did visit this was noted and no further calls or correspondence was made.i have not been contacted further in 7 to ten years

Nobody has contacted me to date this is just me putting feelers out in case so i wont go through the above steps just yet but will surely be back if they appear

thanks again for your help i`ll click your scales :lol:

S.C

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Hi All

 

Council's are governed by the 6 year rule so they have to bring the matter before the Magistrates' within 6 years of the debt falling due. Once they have the Liability order there is no time scale in which to collect they debt by.

 

As long as the Council served documentation at the "last known address" then it is seen by the Magistrates' as good service even though you may have moved and not collected your mail.

 

As you're not on the electoral register they wont be able to pick you up from that.

 

Most Council's do have a write off policy. Generally if the bailiff returns it as absconder and the Council either passess it out to a tracing agency ior does the work themselves and they're unable to locate the person then they will write the debt off.

 

if you have any querie PM me

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now thats what i wanted to hear.i was under immense stress at the time and also unemployed if you could call caring for someone unemployed i`d always hoped that if it came to the crunch a court would look at the circumstances but i`ll leave that untill the axe falls :eek:

thanx

S.C

Do you have a website? Add the following code to add a link to The Consumer Action Group:

 

<a href="http://www.consumeractiongroup.c o.uk"><b><font color="#FF0000" face="Verdana, Arial, Helvetica, sans-serif">The Consumer Action Group</font></b></a> - <font color="#FF9900" face="Verdana, Arial, Helvetica, sans-serif">Reclaim the Right as a consumer and reclaim your unfair bank charges! Free site with letter templates and helpful forum.</font>

 

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Hi S.C

 

Please keep an eye on the post. As council knows where you are, bailliff can start knocking your door. It is very unlikely council was unware of your 'arrears' in last 6 years, see you mentioned about bailiffs is involved means council or its nominated debt collection agency has got a judgement against you. But dont be stressful this is the time to act.

 

Please dont forget to reply to court and let it know your then and current financial position. I've witnessed quite a few cases when megistrate courts have written off old council tax debts on the basis of person's financial incapability.

 

One of my friends igonred everything and burried his head in sand. The total demand was more than £5000 and costs (though the costs were more than his actual CT bill) CT first tried to bankrupt him - failed - then took him to magistrate court expected to send him behind the bars. He told court he couldn't pay due to casual work he had in those particular years, couldnt claim benefits due to less or no information, now he is self employed and cant pay the amount. He can and is paying the current CT but cant afford to pay the previous one. He also provided some paperwork he had from those years and current financial statement (income and expend. form).

 

Result - Court wrote off his debt.

 

The best remedy has already been suggested to you. See your local welfare rights or CAB. Even Debt advisor can also deal with the case.

 

(please make sure your current liability is covered by council tax benefit - as you are a carer and you mother is a main housing and council tax claimnt you will not be classed as non dep so no effact on housing and council tax benefit).

Edited by adamrao

:-|Impossible is I'M Possible:lol:

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now thats what i wanted to hear.i was under immense stress at the time and also unemployed if you could call caring for someone unemployed i`d always hoped that if it came to the crunch a court would look at the circumstances but i`ll leave that untill the axe falls :eek:

thanx

S.C

 

Afraid the courts wont be interested in anything other than your 'liability' to pay. If you were on benefits etc and were entitled to a reduced or no tax, then they would, otherwise it is just rubber stamp and issue.

 

The courts don't even look at the names, it is just a big spreadsheet and is stamped at the bottom meaning all on the sheet are liable.

 

Just in case you had a worry about credit, council tax arrears or liability judgement does not get recorded on any credit reference agency file.

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