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    • Hi mitm are you able to DM me? Need some advice and rather just take off here for now. Won’t let me DM you as a new user. 
    • Just a little something for consideration When a card is compromised, the replacements can be set up to automatically allow or manually re-add, old recurring transactions. The card issuer may ask you to confirm legitimate transactions which they would effectively 'migrate' to the new card Some do - some don't. Some staff on some cards seem to be entirely unaware/uncaring about this. Some card issuers expect you to sort it all out manually.   BUT if the leak is an ongoing lyca leakas it seems - as soon as you or your CC supplier give it to lyca/the leak source - compromised again     A note on security DONT use the same email or phone number for your banking as you do for sims etc. Although a bank eg santander leak would compromise this Infp seems to suggest that single/compromised multi factor authentication customers are priority targets, with more robustly secure cards being hit by 0.00 tests first Consider that the email address is one of the OTP recieving options AND one of the OTP security checks prior to sending the OTP - with the phone number being another So if they've got your card and email (same email for banking and end contact) - and you aren't forcing a phone OTP - you are compromised.  
    • Thanks for posting up the back of the NTK. The good news s that as it does not comply with the Protection of Freedoms Act, it means that you are not liable for the charge as the keeper as I explained in a previous post.  The PC fails for two reasons. The first is that it does not specify the period of parking. All it does is list the arrival and departure times of your car. Obviously that does not include the time taken to drive to the car parking space, manoeuvre the car into the space and later drive from the space to the exit. Nor does their times include things like getting kids disabled people out of and into the car as well as things like returning the trolley whilst still being parked. All of which can add a fair bit of time to the parking period which can then be subtracted from their ANPR times and makes your actual parking time a lot shorter than 118 minutes they seem to think it is. The second reason is that they failed to ask the keeper to pay Schedule 4 Section 9 [2][e]  (e)state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges You as keeper are now in the clear which is a good reason for you to contact Sainsbury  stating that you are being pursued as the keeper when you are not liable under the Act as well as the oher things I suggested in my previous post. If you don't get it cancelled with Sainsbury this could drag on for months with endless letters unlawfully pushing the price up to scare you into paying.  
    • Brilliant! That's great to hear and honestly pleased I'm wrong, my advice was out of concern. I checked some of your previous posts last night and you've been giving great advice to others at times. Bringing a claim can be serious (counter-claims etc) and it didn't appear you were knowledgeable based on posts so far. Far from an expert myself, just interested and will try to help. I'll sit on the sidelines, best of luck with the claim!
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sharpcircle v HSBC


sharpcircle
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Thanks

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Hi,

 

just out of interest, why didnt you include the interest in your letter before action? I have in mine, but havent sent it yet (I'll do it recorded delivery tomorrow)I think i'm in the same situation as you. I sent my prelim letter about a week ago and got an identical letter to yours from HSBC on Wednesday.

 

zoe

HSBC- Amount owed from unlawful charges- £2191.73

 

Progress so far

27/06/06 Preliminary letter sent

10/07/06 Sent letter before action

25/07/06 Completed and submitted MCOL

27/07/06 Recieved offer of £1850 from HSBC

14/08/06 Recieved full amount + court fees from HSBC:)

 

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hi,

 

Maverick told me to send the letter before action (the template letter on the site mentions interest). I have already sent the preliminary request.

 

sorry if i'm being stupid - zoe

HSBC- Amount owed from unlawful charges- £2191.73

 

Progress so far

27/06/06 Preliminary letter sent

10/07/06 Sent letter before action

25/07/06 Completed and submitted MCOL

27/07/06 Recieved offer of £1850 from HSBC

14/08/06 Recieved full amount + court fees from HSBC:)

 

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So do i ignoer the interest bit of the letter - below

 

 

----------------------

 

I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX.

 

-----------------------

 

or is this something different. sorry to keep asking - I just dont want to make a mistake at this stage

 

zoe

HSBC- Amount owed from unlawful charges- £2191.73

 

Progress so far

27/06/06 Preliminary letter sent

10/07/06 Sent letter before action

25/07/06 Completed and submitted MCOL

27/07/06 Recieved offer of £1850 from HSBC

14/08/06 Recieved full amount + court fees from HSBC:)

 

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so you wrote ... "I calculate that you have taken £XXXXX" and left it at that?

HSBC- Amount owed from unlawful charges- £2191.73

 

Progress so far

27/06/06 Preliminary letter sent

10/07/06 Sent letter before action

25/07/06 Completed and submitted MCOL

27/07/06 Recieved offer of £1850 from HSBC

14/08/06 Recieved full amount + court fees from HSBC:)

 

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Thanks - and good luck

HSBC- Amount owed from unlawful charges- £2191.73

 

Progress so far

27/06/06 Preliminary letter sent

10/07/06 Sent letter before action

25/07/06 Completed and submitted MCOL

27/07/06 Recieved offer of £1850 from HSBC

14/08/06 Recieved full amount + court fees from HSBC:)

 

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Share on other sites

So do i ignoer the interest bit of the letter - below

 

 

----------------------

 

I calculate that you have taken £XXXXX plus £XXX which you have charged me in overdraft interest for the sum which you have taken. Total £XXXXX.

 

-----------------------

 

or is this something different. sorry to keep asking - I just dont want to make a mistake at this stage

 

zoe

 

 

Hi,

i just changed mine to

 

"i calculate that you have taken£XXXXX NOT including any interest you have charged me for the sum that you have taken."

 

Goodluck:)

Mac

HSBC £968

22/6/06 prelim SENT

5/7/06 request for charges RECEIVED

6/7/06 lba+charges SENT

21/7/06 offer of £850 RECEIVED

24/7/06 LETTER SENT accepting offer on condition it is repaid by cheque(as requested in lba) or will continue for full amount+int+cost.

02/08/06 CHEQUE RECEIVED :D

MY THREAD http://www.consumeractiongroup.co.uk/forum/hsbc-bank/11708-mac-hsbc.html

 

:D tommorows just another day..........:D

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My credit rating isn't great (although it can't be that bad as I got a mortgage off lloyds in august) which bank would take me if hsbc close my account? I only want a solo card and such but don't know who to apply with, reason I havent applied with lloyds is they don't do solo.

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Sharp - seems like we are at exactly the same stage and sent our initial letters off at exactly the same time.

 

I sent my to Alan Pretty in Leeds.

 

Good to keep in touch and work out where eachother is etc...

 

Good luck

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from waht i have read the interest qouted in the letter is waht the bank has charged you for going overdrawn

prelim sent 8/07/06 for 2300.00

lba sent 24/07/06

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from waht i have read the interest qouted in the letter is waht the bank has charged you for going overdrawn

 

No, this refers to just the interest that they have charged you on the penalties which form part of your overdraft

 

When you go overdrawn the bank will charge you interest, perfectly lawfully.

 

However if part of your overdraft is made up of penalty fees, they are also charging you interest on these too and it is this interest which you are entitled to claim back, but it's tricky to separate out from the total interest figure.

 

Vampiress has a spreadsheet, (the 2nd one), in the bank templates library, which attempts to calculate this

 

It's quite complex and unless your claim is large often doesn't amount to that much, so for simplicity's sake, some people don't bother

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  • 2 weeks later...

Don't bother with Recorded Delivery - a First Class stamp will be fine.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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