Kensington want to evict us again !!!

[OLIVE.FAMILY]

You are soooooo not gonna believe this. The reply I hade offeringthe £200 was from head office. Well I had a reply today from Skipton the little people i like to call them.

 

Here is an extract.

 

Firstly I would like to apologise for the conflicting infomationyou received from our litigation department regarding the outcome of the application hearing. It appears from our records that our solicitors advised us on 27th August 2008 following the haring that the application had been dismissed. Therefore, we had no reason to believe otherwise until you queried this with us. Upon consoltation with our solicitors they confirmed that the warrant had indeed been dismissed during the hearing. I am sorry fo the confusio this has caused.

 

In regard to the Bailiff arriving at the property. I feel it is important to expalin that we do not have any control over the court Bailiff as they are appointed by the County Court. We cancelled our agent from attending on the day of the scheduled eviction when it became apparent that this would not be necessary, but it appears from your letter that the courts had not informed their Bailiff that the eviction had been cancelled.

 

I am therefore unable to consider any compensation for the distress and inconvenience this situation has caused you for the resoans explained above. I would also like to make you aware that the Possesion order is in default of £1,943.03. Please contact our litigation department to discuss payment."

 

 

WHAT ARE THEY ON!!!!!!!

 

Obviosly head office did not tell little people what the were doing or the other way round.

 

NOW WHAT !!!!!!!

 

olives xx

Edited September 17, 2008 by OLIVE.FAMILY
pressed button to early in the excitment

[BEC01]

I would send a copy of the head office letter to the minions.

 

You really should go at them for this; £200 is an insult.

[OLIVE.FAMILY]

I will certainly be doing that alright and vice versa

 

xx

[OLIVE.FAMILY]

Thanks by the way to Mich7k and funkyfox. Your support is very much appreciated. I would have said earlier but either this site is crashing or my laptop thinks i am spending too much time on here and wont let me on

 

olivesxx

[The GodMother]

its the site

 

Olives go kick some butt

[OLIVE.FAMILY]

Oh dont you worry GM, I will. Trying now to plan my next move xx

[OLIVE.FAMILY]

Goig a tiny bit off topic here but as we are on about complaints I rought this mortgage with TML as did many people, Now I believe we could have a secret commision thing going on here. TML charged a fee to scour the market. They didnt though as they only sell KMC mortgages. TML have ceased trading so is this anouther complaint at KMC. I want to get them at so many angles now.

 

olives xx

[MaxMark]

stay put, don't leave. place an appeal, not later than two days when you get an eviction or whatever from court.

[Ell-enn]

Hi there, They really are something else this lot!!!

 

OK, add this to the letter " To further add to our distress we have today received the affixed letter from the Skipton office, this further proves the lack of communication within Kensington and is totally unacceptable." Please confirm that they have been notified of your involvement in this matter and ensure further communication of this nature does not arise".

 

Ell:mad: (very cross)

[Lula]

Priceless aint they, who remembers the case of the woman harrassed by one of the banks and the compo she got hmmmmm

[Rachie1973]

Hi All

 

Glad to hear you won this round Olive.

 

I spose in a way I should have fought harder, but now I'm kinda relieved they repossessed. Not having the KMC hanging around my neck is heavenly.

[OLIVE.FAMILY]

Hi Rachie1973. Lovely to hear from you. I am pleased you leading a heavenly life without the creatures from hell around anymore. I am fighting as this was my deceased dads house. Yes we brougt from my family and yes we will sell it but all my childhood memories are here and when I leave it will because it is our time and because we want to nothing else. This is what gives me strength to fight or I too would have said here have it. I cannot wait until the time comes and I can get rid of thses vultures.

 

I hope you are settled and enjoying life again

 

olives xx

[OLIVE.FAMILY]

Hi Ell,

 

I will add that bit extra. Thankyou

 

olives xx

[OLIVE.FAMILY]

I had a message left on my phone today from the lady in complaints at HQ. She said that she had sent a letter and asked if I could call her back. I am assuming she meant the letter offering the £200. Now dont tell me off I tried to call back to see what she wanted but it was an answer machine. I didnt leave a message.

 

What does she want? I am wondering if she is thinking why havent I jumped at her offer or maybe she is going to withdraw the offer after the Skipton office letter about giving us nowt.

 

If that is the case can they withdraw the offer???

 

 

Olives xxx

[Ell-enn]

Hi, have you sent the second letter? maybe she's calling about that. Or she could be calling to apologise for the Skipton letter.

 

Ellx

[OLIVE.FAMILY]

No havent sent the other letter yet. was getting ready to do that today.

 

S you dont think that she will agree with Skipton then and withdraw the offer. I am not worried about it was just thinking ahead for my next move

 

olives xx

[Ell-enn]

Hi, no I don't think they're going to withdraw the offer at all - I think she's doing a follow-up call trying to keep you sweet - they know they've ballsed this up big time.

 

No harm in calling her back to see what she wants, if she asks you if you are able to accept their offer, tell her you're still thinking it over, then get that letter in the post to them. She might not know about the letter from Skipton and when they get a copy of that with your letter they're going to sh*t themselves, as it only goes to prove their communication is crap (which is why the situation happened in the first place) and the letter from Skipton has only added to your distress!

 

Ellx

[OLIVE.FAMILY]

Ok Ell-enn. I couldnt get hold of them today so i will post the letter anyway recorded and see what happens Monday

 

olives xx

[cat100]

Keep going Olive,they can't withdraw the offer as there was no time period given in the letter.catx

[The GodMother]

i still have my boots if wanna borrow them

[OLIVE.FAMILY]

Lets Hope so Cat. Godmother, If they carry on like this I may take you up on that

 

xxx

[OLIVE.FAMILY]

I have just spoke to the Kensingtons compalints dept after the message I had been left on Friday. I hate the way this comapny makes me feel. No matter how strong you want be or feel before as soon as I know I have to speak to them I start to shake and sweat and feel sick.

 

Anyway I stuck to my guns and didnt give anything away.

 

She just wanted to say that Skipton will be writing to me but because the operate differently(admiting they dont communicate) they had not realised that I had raised the comaplint with Skipton as well. I pointed out that this was stated in the email as I was opurely raising the issues with the C/O. She said to ignore the letter that Skipton had sent. I said that the letter from Skipton had not surprised as they have always said tough luck to any issues I have raised in the past. I said that I can no longer cope with this and that for the past two years i have treid to keep it together for my family and I can longer do this. I thought at first i was going to have to put on an act but I really did nearly start to cry. I think it was the time in two years that I had actually spokento somebody at KMC and told them how they have made me feel.

 

Ok deep breaths. I told her that I was still considering her offer as It is an awful lot to take in a the mo.

 

olives xx

[OLIVE.FAMILY]

Hi all.

 

I am just gathering infomation really. I have been nade aware recently that Kensington owned TML. I am also under the impression that TML just arranged Kensington Mortgages at least after 2002 when Kensington purchased them. Can anybody prove me wrong. Who had an mortgae arranged with TML and who was it with??

 

thankyou Olives xx

[Ell-enn]

Well done ! :) now just hold on for their reply to your letter.

 

Ellx

[OLIVE.FAMILY]

Priceless aint they, who remembers the case of the woman harrassed by one of the banks and the compo she got hmmmmm

 

Lula, I was just going through the thread again as I was loking for something and I noticed I hadnt replied to this(I was going to at the time)

 

What was this case??. I am curious now

 

olives xx