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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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H.O.L Test case appeal. Judgement Declared. ***See Announcements***


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A Treasury spokesman said:

 

'We will give the FSA the power, when it has had a number of complaints about a particular bank or a particular financial product, to set up a one-stop redress mechanism.

 

'This will mean people will not need to go to court.'

 

 

"number of complaints"

 

 

 

Would 6 million court actions and complaints to the FOS be enough?

 

 

 

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Hi to all who have commented on my post. You are all the first to actually post any comments regarding the artical.

 

I posted it on three other threads!!!

 

Very ingteresting comments

 

Thank you all for the feed back.

Bach

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C'mon CAR - I would like to live to 200, I really would, but can't see it happening, and, I believe that's what it would take to see the fruits of any complaint to the ombudsman

 

:lol:

 

He's almost as bad as the I.C.O. :eek:

 

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Blimey I read some of the comments on that article. However the problems with politicians would always seem that they are not here for the public who gave them the power. They are 'always' there for the companies and institutions that are there to take your money.

You know I'm starting to worry that I'm going to end up in Hyde Park. LOL Now when does the election take place (after reading the article)?

 

Michael

When I was young I thought that money was the most important thing in life; now that I am old I know that it is. (Oscar Wilde)

--I like to be helpful wherever possible however I'm not qualified in this field. I do consider carefully anything important (normally from personal experience) however please understand that any actions taken are at your own risk--

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I agree fully JonCris. If there is an item in the Queen's Speech announcing a new Financial Services Bill, it will take several months to get to a Bill stage. And then the banks and their cronies will start lobbying to neuter any effect on them, draging out the Parliamentary process until May 2010. What happens then? Well, we have a general election, so all Bills not actually passed into law get dropped. Bye, bye Financial Services Bill.

 

If the Tories get into power, they will have other issues to address, so hitting back at the banks will disappear of the radar. And if Labour get back in (remember politicians think porkers can fly..), then Mr B and his Darling will get amensia about the banks.

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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i have just rang the company thats dealing with my bank charges claim and they say the verdict has been delayed til january now!

 

I hope they are getting confused. The HOL have said they will announce this session that the OFT can or cannot rule on whats fair. This session ends before christmas.

 

Therefore the OFT will go way and have a think about whats fair and I have heard that will announced in January.

 

If I am wrong I am going to start to get angry.:)

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this is taking the &?/@ now

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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i have just rang the company thats dealing with my bank charges claim and they say the verdict has been delayed til january now!

There is no firm date for the judgement. The reason why January 2010 is also being said is that it is the date the FSA Waiver is due for renewal which I firmly believe will happen since the likelihood of a final resolution of the OFT Test case issues is highly unlikely.

At the moment there is no firm date for the judgement in the case so we are ALL waiting for confirmation of a specific judgement date on the preliminary issues.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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