Robinson Way ; YET AGAIN

[loyalbrummie]

todays episode as i thought was an absolute joke .

 

RW Hello may i speak to LB please.

LB Who

RW LB mr LB

LB whose calling

RW dolly from RW

LB 1 sec il just get him for you

WAIT NEARLY 5 mins

LB sorry he is just on his way .

Then i shout LB someone called Robinson is on the phone .

RW hello is LB there

LB Chill ya boots Robinson hes on his way .

RW ok

LB hello

RW Hello is that Mr LB

LB It is whose speaking please

RW Dolly from RW

LB Robinson who

RW Robinson way , I need to speak to you regarding a pressing subject .

LB Sorry I dont know anything about pressing .

RW Could i just run through some security questions with you

LB NO

RW no?

LB thats right NO you know the opposite of yes , I DO NOT DO SECURITY questions

RW may I ask why not .

LB Because its a free country and I dont have to .

RW You are legally obliged to answer my questions

LB Tell me what cornflake box you got that rule from .

RW We will keep ringing until you speak to us mr LB

Drumroll please

LB keep em coming love ive got me letter off you know and have the info that i wanted .

LB been lovely speaking to you dolly me love hope to speak tomorrow then blew her a kiss down the phone .

I AWAIT TOMORROWS CALL .

[ODC]

RW may I ask why not .

LB Because its a free country and I dont have to .

RW You are legally obliged to answer my questions

.

According to the Big RWC book of Porkie Pies to spout on the phone:o

[FLWLSW]

Im crying with laughter here! The bit about going to `Courts` and not knowing anyone called Robinson were absolutely priceless.....

 

Flick x

[loyalbrummie]

Flick this is the only way to deal with these muppets, they know full well they have no legal rights if they cant produce the documentation , they like to bully , lets just play them .

[ODC]

LB I think its time you taped The RWC Muppet Show and put it on You Tube and give the world a laugh

[loyalbrummie]

can only do it via the mobile though , but have thought about this .

with the background music obviously of mana mana doop doop dinanar mana mana doop doo doo do,.

[spotnot]

My work colleagues think I'm even stranger than before cos I have just burst out laughing!! The 'bumble bee' bit got me in the end although I probably looked liked I was having a seizure due to silent laughing!! Brilliant!! Keep them coming. I almost wish I had a DCA phone me so I can use some of your lines!!

 

Absolute class!!!!

[fuzzybobble]

My work colleagues think I'm even stranger than before cos I have just burst out laughing!! The 'bumble bee' bit got me in the end although I probably looked liked I was having a seizure due to silent laughing!! Brilliant!! Keep them coming. I almost wish I had a DCA phone me so I can use some of your lines!!

 

Absolute class!!!!

 

Thank your for your kind words :grin:

I'm sure if you phone a DCA with a made up name and number

they will still be willing to talk to you about repayments lol.

 

Loyalbrummie, your conversation was excellent. Looking forward to reading the next one.

Will post mine from Moorcroft at the weekend.

Not called them yet. Some lucky person in their trained

monkey call centre is going to wish they had phoned in sick later today.

[loyalbrummie]

looking forward to it FB .8)

[mrmarmite]

subbing in

 

this got me in fits

 

EH HUM MORE MORE MORE MORE LB !!!!!!!!!!!!!!!!!!!!!!!!

[fuzzybobble]

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/131409-cheekiness-towards-dca.html

 

Try this thread if you want more examples of why

DCA phone calls needed be a threat or anything to be

scared of. In fact some people on here enjoy the calls

from DCA's. I know I do

[Drexl Spivey]

You are making me go robinson way cold turkey . I can no longer have fun and games with them as they do not want my non-paying cost incurring custom anymore . I am sold off like some reject football player to some obscure worthless dca

[myalterego]

Mr Bobble...that really chuckled me the story with Halifax

[mrmarmite]

I love winding up DCA's on the phone. It's become a hobby these days.

 

Had the muppets from Halifax ringinging me 3 times every weekend for months now. Dispite 3 letters with the following written in bold type.

"I will communicate with you in writing only. I will never speak to you on the phone, as I have no legal obligation to do so."

 

The last conversation went a little like this.....

 

Halifax muppet: Hello is that Mr F Bobble?

 

Me: Yes it is. Who's calling please?

 

Halifax Muppet: Jason From Halifax. I need to discuss a matter

regarding your account as it's in serious arrears.

I need to ask some securtity questions before I can continue.

What is your date of Birth and the First line of your address?

 

Me: 1/2/1991 69 cunnilingus lane. (of course I live there)

 

Halifax Muppet: Those don't match the details I have here sir.

 

Me: So why ask me if you already know them?

 

Halifax Muppet: It's for security reasons sir

 

Me: (pretending to cry) But I don't know my date of birth as I'm an orphan and was left on a doorstep when I was a baby.

 

Halifax Muppet: You're not taking this seriously sir. £2000 of debt is a serious matter and you will go to prison if you don't pay.

 

Me: (trying to sound concerned) oooooh.

 

Halifax Muppet:So, Mr Bobble, how to you intend to pay this debt?

 

Me: What debt?

 

Halifax Muppet:The £2000 you owe on your credit card you have £200 arrears and no payment has been made for 3 months.

 

Me: I asked you for proof you are legally intitled to collect this alleged debt. I'm still waiting. I don't pay anything to just anyone who writes demanding money without proof that I actually owe them anything first.

 

Halifax Muppet: This conversation is being recorded and I think you are deliberately being akward and trying to avoid paying what you owe Mr Bobble.

 

Me: I'm being recorded?

 

Halifax Muppet:Yes, now how do you intend to pay? We require a minimum payment of £200 immediatly.

 

Me: Wow. I'm being recorded. Sings a few lines of Bros - I owe you nothing. (bad I know but was all I could think of at the time.)

 

Halifax Muppet: You're not taking this seriously sir.

 

Me: I am. What was the question again?

 

Halifax Muppet: How do you intend to pay?

 

Me: Pay what?

 

Halifax Muppet: (getting a bit peed off by now) The arrears on your credit card.

 

Me: What credit card?

 

Halifax Muppet: The card you are 200 in arrears with.

 

Me: Erm

 

Halifax Muppet: Erm what?

 

Me: I don't know.

 

Halifax Muppet: Do you want us to take you to court?

 

Me: Courts? Didn't they go bust a few years ago? Weren't they the ones who had Bruce Forsyth in their adverts?

I'd like to go, but I had a new sofa a few weeks ago, so you're too late.

 

Halifax Muppet:You're not taking this seriously, I'm putting a note on your account that you are deliberatly avoiding to pay your debts.

 

Me: Debts? I'm in debt? That's scary, I wasn't aware I was in debt.

 

Halifax Muppet: (getting really wound up) Are you going to pay now Mr Bobble? I can accept payment by credit card now.

 

Halifax Muppet: Can I use the halifax card you claim I have and owe £2000 on?

 

Halifax Muppet: No, your card is suspended as you haven't kept up with the payments on it. AS YOU VERY WELL KNOW.

 

Me: know what? Who are you anyway?

 

Halifax Muppet: (rants away about debt and court action for a bit)

 

Me: I'm sorry I suffer from Attention Defecit Disorder and find it hard to concentrate.

 

Halifax Muppet: That's not my problem...Are you going to pay or not?

 

Me: .....Ohh look a bumble bee.....

 

Halifax Muppet: Mr Bobble?

 

Me: He's not here.

 

Muppet hangs up. Probably to bang his head against the wall. Then hand in his notice and get a proper job at Maccy D's.

 

Needless to say the more experienced members of the CAG will spot a few breaches of the OFT guidelines. Such as carrying on without the security checks, prison if I don't pay, trying to collect a debt that is in dispute and failing to comply with a cca request, etc.

Complaint letters have already been sent + a S.A.R - (Subject Access Request) request so I can get a copy of the call and put it on here.

 

 

Whilst yes pmsl it friggin good BUT in my eyes they breached the DPA, they disclosed informations on the account without verifying you were the intended person

[mrmarmite]

you can also have them on collection guidelines by OFT about where they say if you dont pay it you will go to prison, thats misleading coz at end of day you ha\ve not broken any laws

[fuzzybobble]

Complaint letter already on it's way to Trading Standards, OFT and FOS

regarding - Halifax, Abbey, Moorcroft, Capquest, and Eversheds

 

For my girlfriend complaints about Brighthouse, CK Edrupt, Hunter Forrest, Robinson Way & co, CDCS, Barclaycard/Mercers, Commercial Collection Services, LDC, Barclays Bank

 

Quite a list there, but all of them have been complained about for one or more breaches of OFT guidelines.

[loyalbrummie]

Lucky buggers at Robinson way

 

Heres an email reply to one of them [problem] lottery emails

 

From********************

Date: 18/02/2008 04:40:29

Subject: Office of Prize Disbursement (OPD)

 

 

 

 

THE LOTTERY DEPARTMENT

BMW LAND Automobiles

22 Garden Close, Stamford,

Lincs, PE9 2YP, London

United Kingdom

 

Office of Prize Disbursement (OPD)

 

RE: PRIZE WINNER NOTICE - OFFICIAL

DISPATCH LETTER

 

Dear Prize Winner,

 

You have been approved for a Grand sum of seven Hundred Thousand Great

British Pounds from the BMWLAND Cars Promotional Lottery Department

London UK . The selection process was carried out through random

selection in our computerized email selection system(ess)from a data base

of over Two Hundred and Fifity Thousand email addresses drawn from all

the continents of the world.The BMW LAND Cars Promotional Lottery is

approved by the British Gaming Board and also Licensed by the The

International Association of Gaming Regulators (IAGR). This lottery is

entry free

which NO TICKETS ARE PURCHASED and we intend to sensitize the public. To

begin the processing of your prize you are to contact your claims officer

through our accredited Prize Transfer agents as stated below:

Mr. David Smith,

22 Garden Close, Stamford,

Lincs, PE9 2YP, London

United Kingdom

Email :*********

TEL: **********

Time to call(10am to 5pm london time GMT )

Contact him, please provide him with your

secret pin codeBMW:7pwyz2008

and your reference number

BMW:2551256003/23 and he will communicate to you further information as to

when prize remittance will be effected.

 

Claims Requirements:

1.Name in

full.......Robinson Way .........................................................

...............

2.Address....London Scottish house, quays reach, Carolina way, salford m50 2zy...................................................

...............................

3.Nationality.......English ............................................

.............................

4.Age.....46.......................................................

..................................

5.Occupation....government artist..............................................

.............................

6.Phone/Fax......01617439409 fax 08702432260 phone.............................................

.............................

7.Present

 

Country........england..................................................

............

==================================

================================

 

Please indicate "X" for the option you want your prize remitted to you.

Listed are the options of receiving prize payment.

 

(1) BY COURIER DELIVERY OF YOUR PRIZE:

...............................................[...x..]

 

(2) BANK PAYMENT TRANSFER|TELEGRAPHIC

TRANSFER|SWIFT TRANSFER|ONLINE

ACCOUNT TRANSFER........{...}

PAYMENT APPROVAL PROCESS:

 

Accept my hearty congratulations once again!

 

Regards

John wood

BMWLAND Lottery manager.

[loyalbrummie]

THE LOTTERY DEPARTMENT

BMW LAND Automobiles

22 Garden Close, Stamford,

Lincs, PE9 2YP, London

United Kingdom

 

RE: PRIZE APPROVAL NOTICE

 

Dear Prize Winner,

 

In regards to your pending claim processing we have review and accepted your CERTIFICATE OF PRIZE CLAIM and have forwarded your winning check to the courier firm that will handle the delivery.

 

It will be delivered to you within 24hours after you have taken care of the required cost. You are to proceed to your bank with the check to cash it once you receive it.

 

You are to contact the courier at once with your FULL NAME , HOME ADDRESS and PHONE NUMBER(#) on the requirements to sending your check to you. Below are their contact details,

 

Find below the contact information of the courier

agency:

========================================================================

HANDLING AGENT: Mr. Scoot Bill.

OCEANIC COURIER DELIVERY INTERNATIONAL.

84 OLD BAKER STREET,

London WC1A 1BS

United Kingdom.

Tel:+447045723855

Email:[email protected]

 

The delivery of prize cheque to your residence shall be effected as soon as the above named Courier Company receive all relevant documentation from you.Please ensure that all information supplied are correct to the best of your knowledge.

We advice that you contact the Courier immediately and conclude the delivery modalities with them.

Regards,

Mr David Smith

Prize Claim Division .

 

I think il reply to the courier asking him to ring me at work as i am that excited im gonna tell them to stick the job , see what happens next ./

 

 

[ODC]

Im sure RWC would just love to hear from all those Nigerian Generals/Barristers at Law/Bank Officials who just happen to have millions of pounds they want to share

[loyalbrummie]

When they ring up today im gonna ask the muppet if they recieved my Full and Final settlement offer from Oceanic Deliveries .

[loyalbrummie]

Posties just been

 

YET ANOTHER LETTER FROM ROBINSCUM NOWAY .

 

Dear Mr ****** Ref 83*******

 

Due to NEXT DIRECTORY PLC

Ac No wy******

-SECURITY TELEMESSAGE-SECURITY TELEMESSAGE-SECURITY TELEMESSAGE

.... RECENT TRANSACTION ON YOUR ACCOUNT ARE GIVING CAUSE FOR CONCERNPLEASE CONTACT US IMMEDIATELY ON 08702432260 BETWEEN 8-00AM AND 8.30 PM - PLEASE DO NOT DELAY- QUOTE THE REFERENCE NUMBER ABOVE WHEN CALLING US

 

-SECURITY TELEMESSAGE- SECURITY TELEMESSAGE - SECURITY TELEMESSAAGE

 

YOURS FAITHFULLY

(SCRIBBLE)

COLLECTIONS MANAGER .

 

Do these retards actually think im gonna ring them because of this letter , i do wonder what is giving them cause for concern ?

 

If you are reading this RW then maybe you could get in touch and let me know .

 

That is once youve passed my security questions .

[ODC]

This letter is totally misleading and in my opinion a breach of OFT guidelines. I think TS would be interested in a copy of it.

[loyalbrummie]

Il keep it for further evidence in my case , still waiting for the correct CCA to turn up so , not in any great rush at the moment .

Cheers for advice though as ever

 

LB

[loyalbrummie]

Just had me phone call

 

RW Could I take your reference please

LB yes its *******

RW and your name ?

LB Mr ******

RW no youre full name

LB My full name is Mr *******

RW oh so you dont have a first name .

LB I do yes , but all you need is my surname , i am not in the habit of giving my details out over the phone .

RW Well you will have to .

LB HAVE TO , DONT THINK SO PAL , WHY DO I HAVE TO ?

RW Its the law , you are obliged to tell us what we want to know ,

LB Havent we had this conversation before mate ?

RW No , are you going to tell me your first name , ?

LB erm let me see , (PAUSE) NOPE

RW well youre not being very cooperative are you .

LB I think ive been very cooperative , ive given you reference and my surname , that all youre gonna get .

RW Il put a mark next to your name then and then see what happens .

LB Get a life you sad little northerner ( no offence for northern caggers )

Let me guess you will send round the collectors ooh im scared .

 

RW Youll see

LB I aint going nowhere , anyway I asked for my account to only be in writing can i ask why you are ringing me .

RW We will ring until we get what we want ,

LB which is ?

RW full payment on your account .

LB Oh so you are not going to deal with my account in writing as requested .

RW NO

LB Funny that you tw@ since last thursday youve sent me 3 , including todays saying that my account is giving you serious concerns .

I hope it gives you a horrible disease you Plick .

RW Yeh Yeh whatever mate , at least im not in debt .

LB yeh yeh and when you produce me CCA then maybe we can have an adult conversation , now run along and try and earn some commision you smackrat .

Hung phone up

[ODC]

LB HAVE TO , DONT THINK SO PAL , WHY DO I HAVE TO ?

RW Its the law , you are obliged to tell us what we want to know ,

Next time you should ask them what law they are referring to:o . That should prove interesting