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    • So I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been .   And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
    • I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company.   Looking over the pack today, and looking through old emails .. I find some discrepencies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure.
    • Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.     Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc.
    • Which Court have you received the claim from ? Civil National Business CEntre       If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Lowell Portfolio i Ltd   How many defendant's  joint or self ? Self   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. 15 Feb 2024     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit ACt 1974 for a CApital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972   What is the total value of the claim? £1112   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragaph 3, but I did receive a Letter of Claim with a questionaire/form to fill.   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? no   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser   Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter?   Did you receive a Default Notice from the original creditor? Yes   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One.   Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments.   What was the date of your last payment? Appears to be 20/4/2022   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No
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Robinson Way ; YET AGAIN


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Idiot from RW just rang .

Phone call went like this

 

RW : Hello could I speak to a C C please

LB : Whose calling ?

RW : Nobby from RW

LB : From who ?

RW RW is that CC

LB I dont discuss anything with you over the phone , in writing if you want to correspond with me

RW Is that C C

LB I dont discuss anything with you over the phone , in writing if you want to correspond with me

RW So that is CC?

LB I dont discuss anything with you over the phone , in writing if you want to correspond with me

RW Ok if you want to be like that il put it down on our records

LB I dont discuss anything with you over the phone , in writing if you want to correspond with me

PHONE GOES DEAD

 

1-0 to the brummie I think , good start to the week .

 

Memo for newbies , do as the site advises , normally im very abusive and it makes me feel better but i still have to lose me rag , the calm correct way is much better and you will feel much better for it .

CAG v dca

 

CAG EVERYTIME .....

KEEP RIGHT ON TILL THE END OF THE ROAD ........

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todays installment went as follows :-

 

RW Could I speak to (FIRST NAME) please

 

LB Whose calling ?

 

RW Robinson Way

 

LB Told you yesterday If you want to contact me writing only

 

RW We will keep on ringing

 

LB Fine , WRITING ONLY

 

RW youre not helping yourself

 

LB WRITING ONLY

 

RW youre just being stupid now

 

LB WRITING ONLY in a very silly voice

 

RW we will ring again

 

LB WRITING ONLY

 

RW ah this is daft

 

LB Seriously now , let me just say one thing .

 

RW what ?

 

LB WRITING ONLY

 

and down went the phone .

 

2-0 to the brummie

 

good ol CAG

CAG v dca

 

CAG EVERYTIME .....

KEEP RIGHT ON TILL THE END OF THE ROAD ........

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later call today but here goes

 

RW Could i speak to MR ***** please

LB Who is it please ?

RW RW

LB Who?

RW RW

LB ah like i said i dont discuss any matters with you over the phone , writing only

RW we have sent you letters

LB well send me another then

(dca now getting arsey starts interrupting)

RW we will continue calling

LB and i will continue telling you the same WRITING ONLY and dont EVER interrupt me again

RW well you interrupted me

LB well if you dont like it then hang up

RW yes i will

the phone went dead

Bet he thought ah bowlarks after

 

3-0 to brum

 

Cmon idiots

 

How long should i keep this going for , im beginning to enjoy it more and more each day .

 

regards

 

LB

CAG v dca

 

CAG EVERYTIME .....

KEEP RIGHT ON TILL THE END OF THE ROAD ........

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later call today but here goes

 

RW Could i speak to MR ***** please

LB Who is it please ?

RW RW

LB Who?

RW RW

LB ah like i said i dont discuss any matters with you over the phone , writing only

RW we have sent you letters

LB well send me another then

(dca now getting arsey starts interrupting)

RW we will continue calling

LB and i will continue telling you the same WRITING ONLY and dont EVER interrupt me again

RW well you interrupted me

LB well if you dont like it then hang up

RW yes i will

the phone went dead

Bet he thought ah bowlarks after

 

3-0 to brum

 

Cmon idiots

 

How long should i keep this going for , im beginning to enjoy it more and more each day .

 

regards

 

LB

 

 

I would just keep these idiots talking on the phone for as long as need be & just play Mr awkward in whatever way you can.;)

Afterall its their phone bill :D

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todays installment went as follows :-

 

RW Could I speak to (FIRST NAME) please

 

LB Whose calling ?

 

RW Robinson Way

 

LB Told you yesterday If you want to contact me writing only

 

RW We will keep on ringing

 

LB Fine , WRITING ONLY

 

RW youre not helping yourself

 

LB WRITING ONLY

 

RW youre just being stupid now

 

LB WRITING ONLY in a very silly voice

 

RW we will ring again

 

LB WRITING ONLY

 

RW ah this is daft

 

LB Seriously now , let me just say one thing .

 

RW what ?

 

LB WRITING ONLY

 

and down went the phone .

 

2-0 to the brummie

 

good ol CAG

ROFPMSL

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Next time they call, refuse to do security.

 

When he/she asks why say "Data Protection", the 'phone will go down.

The next time they call, they'll ask for, "LB; and your full address". Reply with something like, "who's calling please, and I need your full name and address........." You get the picture... It's funny!!

 

As you've read my thread though, you'll know I love talking to them and how easy it is to get them wound up tight enough to snap! :D

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I just want to get on their nerves as much as all DCA's get on mine , I have already peed them off 3 days in a row and have yet to lose me rag once .

 

These DCA's have an attitude on the phone towards you of...."your making things harder for yourself"...........errrrr in what way exactly? :rolleyes:

They have no powers whatsoever other than to ask you to pay & go to a county court if need be.

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back to a earlier call today

RW Could i speak to a mr ****** ******

LB Yes one moment il fetch him for you .

Wait 2-3 mins

LB Hello

RW is that Mr ***** ******

LB It is yes , whose this

RW RW

LB who?

RW RW

LB sorry I dont know anyone called Robinson way ?

RW No my name isnt RW thats the company I work for .

LB oh right got you now , so whats your name then ?

RW Nobby from RW

LB Nobby what

RW why do you want my surname

LB not only do i want your full name i will require your DOB and your full postal address including post code .

RW Well i dont have to give you that .

LB but surely those are the questions you will be asking me in a minute , so im sure you can guess what my answers are going to be .

RW Think your clever >?

LB NOPE i KNOW im clever mate , speak to you tomorrow i guess .

RW YEH we will ring tomorrow

LB Oh good I do enjoy our conversations dont you ?

LINE GOES DEAD .

 

4-0 to brummie

 

They are not very good at this are they !!!!!

 

PS if anyone from RW is reading this then can i have a woman ring up tomorrow please prefer one with a husky voice like mariella frosstruup .

CAG v dca

 

CAG EVERYTIME .....

KEEP RIGHT ON TILL THE END OF THE ROAD ........

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RW Nobby from RW

LB Nobby what

RW why do you want my surname

LB not only do i want your full name i will require your DOB and your full postal address including post code .

RW Well i dont have to give you that .

.

Seems reasonable to me, after all you need to do a security check on who you are speaking to. Just who TF do they think they are. They are a bunch of losers with NO LEGAL powers whatsoever yet they get on the phone and behave as if they have every right to quiz and bully you on the phone and make you answer all sorts of personal question. They think they have even more power than the police.

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WELL WELL WELL

 

Posties just come and guess what has arrived , A LETTER from RW in its blue and white nice envelope , thank fook for that

 

Heres what they have to say .

 

Our client has instructed us to recover from you the balance outstnding that you owe , as noted above .

As we are dealing with your account PAYMENT MUST BE MADE DIRECTLY TO US .If you fail to co-operate with us we will act on our clients instructions and take further action to recover the sum you owe .

If you have any queries please telephone us without delay , or write to our office quoting a number at which you wish to be contacted .

yours faithfully

scribble (can not read this)

collections manager .

CAG v dca

 

CAG EVERYTIME .....

KEEP RIGHT ON TILL THE END OF THE ROAD ........

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Of course ,I am far from an expert there are plenty on here who give out valuable advise , but any ideas tips i can help you with then feel free to ask , these dca vermin have bitten off more than they can chew with the CAG .

CAG v dca

 

CAG EVERYTIME .....

KEEP RIGHT ON TILL THE END OF THE ROAD ........

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tomorrows call could be interesting when im asking and pleading for a letter with them .

Can just see it now

RW NO we will only discuss this on the phone

Me I want a letter as requested

RW well we will just contact you until you speak to us ,

Me Please can i have my letter as requested

RW no no no

 

ME Feck u idiot the letter i requested came yesterday , ive now got all the info I need seconds out ROUND 1

CAG v dca

 

CAG EVERYTIME .....

KEEP RIGHT ON TILL THE END OF THE ROAD ........

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I love winding up DCA's on the phone. It's become a hobby these days.

 

Had the muppets from Halifax ringinging me 3 times every weekend for months now. Dispite 3 letters with the following written in bold type.

"I will communicate with you in writing only. I will never speak to you on the phone, as I have no legal obligation to do so."

 

The last conversation went a little like this.....

 

Halifax muppet: Hello is that Mr F Bobble?

 

Me: Yes it is. Who's calling please?

 

Halifax Muppet: Jason From Halifax. I need to discuss a matter

regarding your account as it's in serious arrears.

I need to ask some securtity questions before I can continue.

What is your date of Birth and the First line of your address?

 

Me: 1/2/1991 69 cunnilingus lane. (of course I live there) :razz:

 

Halifax Muppet: Those don't match the details I have here sir.

 

Me: So why ask me if you already know them?

 

Halifax Muppet: It's for security reasons sir

 

Me: (pretending to cry) But I don't know my date of birth as I'm an orphan and was left on a doorstep when I was a baby.

 

Halifax Muppet: You're not taking this seriously sir. £2000 of debt is a serious matter and you will go to prison if you don't pay.

 

Me: (trying to sound concerned) oooooh. :eek:

 

Halifax Muppet:So, Mr Bobble, how to you intend to pay this debt?

 

Me: What debt?

 

Halifax Muppet:The £2000 you owe on your credit card you have £200 arrears and no payment has been made for 3 months.

 

Me: I asked you for proof you are legally intitled to collect this alleged debt. I'm still waiting. I don't pay anything to just anyone who writes demanding money without proof that I actually owe them anything first.

 

Halifax Muppet: This conversation is being recorded and I think you are deliberately being akward and trying to avoid paying what you owe Mr Bobble.

 

Me: I'm being recorded?

 

Halifax Muppet:Yes, now how do you intend to pay? We require a minimum payment of £200 immediatly.

 

Me: Wow. I'm being recorded. Sings a few lines of Bros - I owe you nothing. (bad I know but was all I could think of at the time.)

 

Halifax Muppet: You're not taking this seriously sir.

 

Me: I am. What was the question again?

 

Halifax Muppet: How do you intend to pay?

 

Me: Pay what?

 

Halifax Muppet: (getting a bit peed off by now) The arrears on your credit card.

 

Me: What credit card?

 

Halifax Muppet: The card you are 200 in arrears with.

 

Me: Erm

 

Halifax Muppet: Erm what?

 

Me: I don't know.

 

Halifax Muppet: Do you want us to take you to court?

 

Me: Courts? Didn't they go bust a few years ago? Weren't they the ones who had Bruce Forsyth in their adverts?

I'd like to go, but I had a new sofa a few weeks ago, so you're too late.

 

Halifax Muppet:You're not taking this seriously, I'm putting a note on your account that you are deliberatly avoiding to pay your debts.

 

Me: Debts? I'm in debt? That's scary, I wasn't aware I was in debt.

 

Halifax Muppet: (getting really wound up) Are you going to pay now Mr Bobble? I can accept payment by credit card now.

 

Halifax Muppet: Can I use the halifax card you claim I have and owe £2000 on?

 

Halifax Muppet: No, your card is suspended as you haven't kept up with the payments on it. AS YOU VERY WELL KNOW.

 

Me: know what? Who are you anyway?

 

Halifax Muppet: (rants away about debt and court action for a bit)

 

Me: I'm sorry I suffer from Attention Defecit Disorder and find it hard to concentrate.

 

Halifax Muppet: That's not my problem...Are you going to pay or not?

 

Me: .....Ohh look a bumble bee.....

 

Halifax Muppet: Mr Bobble?

 

Me: He's not here.

 

Muppet hangs up. Probably to bang his head against the wall. Then hand in his notice and get a proper job at Maccy D's.

 

Needless to say the more experienced members of the CAG will spot a few breaches of the OFT guidelines. Such as carrying on without the security checks, prison if I don't pay, trying to collect a debt that is in dispute and failing to comply with a cca request, etc.

Complaint letters have already been sent + a SAR request so I can get a copy of the call and put it on here. :D

  • Haha 1

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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Feel free to use any material in your own calls.

Just post transcrips on here so we can all have a good laugh :grin:

I'm calling Moorcroft later today. Just working on

a few ideas for the conversation first. ;)

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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