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Egg cracks down on bad customers


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Well done Mrs P. Yours would be only the fourth reported case of successful Egg PPI reclaim, you join the V-E Day Parade again as the distinguished winner number 84, and the beacon you lit will give others encouragement from all points of the compass.

 

As for CCA request, did you ever request S.A.R - (Subject Access Request), and was the copy agreement among the 1-inch-high pile of papers delivered to you? If not, it can do no harm to request same for £1. Debt collectors show no mercy, but they stand to learn that the sword of the law cuts both ways.

 

 

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Hi further to my letter for a CCA following my card being cancelled the EGG have now written to us offering us our charges back??? I called them today to say I would like this sent to me by a cheque but they have refused saying it has to go onto my account as I have a balance?

 

Can they do this? I now cannot use the card with the high interest and cannot have access to the money they say I am due? They have NOT supplied the CCA?

 

Please help

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  • 2 weeks later...
  • 1 month later...
  • 6 months later...

Egg web site says I have no online agreements too so am going to CCA them.

 

They have never responded to my SAR from about 4 months ago and continue to tell me by secure message that I have to fill in the form and pay more for it, I have referred the matter to the Information Commissioner.

 

I very much doubt they will respond to my CCA request either so they will have to swing for my money and I'll be going after them for the charges they have applied.

I wonder if MBNA are the new Enron :roll:

 

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  • 3 weeks later...

I have a company chasing my PPI from Egg and have just had a phone call today from my solicitor saying they have offered all the PPi back, my solicitor says to refuse this as they want all the PPi plus the loan amount aswell. The solicitors say that just offering the PPi back is only the test the water offer and they will be back with a bigger offer.

Total soloicitors are asking for is £10500.

I would say that by offering PPi back they are admitting liability so i will carry on.

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Good news then? I'm in the middle of this process too - albeit not with a solicitor acting for me. Fingers crossed this marks ths start of more than one payout from Egg.

Bank and credit card reclaims - £9,806

Sainsburys CCA non-compliance with FOS;

Natwest reclaim of £340 in progress;

Egg credit card reclaim in progress

 

 

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