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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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strange legal doc I have been asked to sign


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paid via bank transfer

 

I dont know whether this can be done or not, but have you tried contacting your bank, tell them the circumstances and see if they will reverse the charge, and as the details that you have been given are false and you havnt received the goods, looks like this is a case of fraud or deception, take it all along to your local police station and report it, take the other persons email and bank details also.

 

Dont tell the seller what you have done just yet. but in about a fortnight, if you havnt received your money back, then tell them that this is what you are going to do if they dont repay you.

Lula

 

Lula v Abbey - Settled

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oo another thing, see if he has any other sold good on ebay, then you can contact the previous buyers and see if they have had the same problems

Lula

 

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Although the details supplied by the OP are somewhat scant I think the fact that the seller has given a false address is some indication that the OP has been duped & the 'document' they have demanded be signed is nothing more than an attempt to delay even longer. Therefore I strongly advise that the OP report this to the police without further delay

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There will need to be some evidence of criminal activity - it may be difficult to convince them as transactions such as these are civil in matter. There will therefore need to be something to convinve the police that there is cause for them to get involved. Just on this, how does the seller expect you to get the form back to them if they have supplied a false details? In the absence of such, I would look at Lula's suggestion of reversing the bank transfer if thats possible (don't understand those things sorry).

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I have to say that the fact of false address and phone number and the non production of the goods bought (what were they by the way?) leads one to suspect that this is a case of fraud, I would also like you to pm me his username so that i can take a look please.

 

Carry on straight to th police, and report the matter as theft, things like this keep cropping up on ebay and they seem very unwilling to do anything about it, have you tried requesting the users details from ebay, there was a facility tto do this

Lula

 

Lula v Abbey - Settled

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Lula v Abbey (3) - Stayed

 

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Lula I agree - the OP should contact the police particularly as the address appears phony. As for ebay your correct they don't seem to bother most of the time but if the OP paid via Bank Transfer (which they advise you not to) then it's outside their control - the best course is to try & get the bank involved

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JonChris, if you have had dealings with a seller on ebay you can request their details and they supply you will the details that they registered with, it is worth a go to see if she can gather any more evidence ;)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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I'm new here so please excuse me if I'm speaking out of turn but from the above I observe the following:

1) The item was sold on fleabay, whether it was paid through Paypal, Personal cheque or Bank Transfer fleabay are obliged to act on an 'undelivered' item or in the reverse case an 'unpaid' item!

Although as he's no longer registered with them it doesn't carry any weight unfortunately. The point I'm making is that they are the selling agents and they have some responsibility! even if it's just supplying his details that he registered!

2) The seller has supplied a false address and phone number and is conducting himself over the internet via his e-mail address. The fact that he/she has given false information to the buyer who has transfered the money in good faith, is in itself not fraud but deception. It IS a matter for Plod, it is also up to them, after the complaint has been made by the OP to acertain as to wheather the 'Seller' intended to permanently deprive the 'buyer' of both his goods or the proceeds to pay for them.

So a very big YES to involving the Police!!!!!!!

 

3) I believe, although a very good piece of advice from another poster, it is something that has to be conducted within a certain timescale for a paying bank to re-call a transaction it's already made. 5 days rings a bell with me but I will stand corrected.

4) there are that many 'ins and outs' to that form I wouldn't put my dogs name on it!!!!!!!!! DON'T SIGN!!!!!!!!!!!!!!!

All in all this seems like a nasty case of 'Rip-off' or '[problem]' and I hope that the OP can gain satisfaction.

Chris :)

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Ebay will not do a thing from my experience.

 

Also, the police will be unlikely to become involved unless there is some evidence of a more widespread complaint of this seller or depending on value. (Ever notice that any seller from ebay prosecuted by the law has swindled £££'s and not just a few hundred quid?)

 

I had a seller bang to rights and the police said they would look into it, as they have to, but to bear in mind that '(I) You would not believe the amount of complaints we have about ebay...'

 

They got back in touch and advised to go down the civil route although it appeared to be an obvious fraud.

 

The seller just vanished and ebay couldn't have given a rat's ****.

 

Good luck.

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I'm not sure if you can still see the ebay userid and the past purchases, but it might be worth contacting any feedback users (that look legit) and seeing if they had any problems, or have any more contact info.

If I received an email requesting info about a thirdparty I'd want to know the item id of your purchase, to check you're not doing some sort of fraud yourself, but given that I think I'd offer up what I could...

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