Too Many Posts Going Unanswered: Your Help Needed

[reallymadwoman]

Judging by my 'new subscribed threads' list, I must have done over 30 this week but it doesn't seem to have made much of a dent!

[blue4ever]

There are lots of unanswered postS,come-on CAGGERS Help the Newbies

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BUMP

[blue4ever]

bump

[AA99]

Urgh, durgh, how does one quickly find unanswered posts?:-?

[AA99]

Every week there are, on average, upwards of 80-100 new posts that don't receive a reply ( and at a time when the forum is relatively quiet). Obviously there is a percentage that quite clearly don't necessarily need a response, but if you are a first time poster, it can be dispiriting not to receive any answer at all.

 

 

All you need to do is click on Search and then Advanced Search:

 

 

 

 

 

In the Search Options box:

 

 

 

Change 'At Least' to 'At Most' and select either 'Your Last Visit', 'Yesterday' or 'Last Week' and click on the Search Now button.

 

Or you can just click here. (thanks to Barracad)

 

 

Even if you don't know the answer to the query, just a word of support or encouragement will bump it, where hopefully it can be seen by someone with more expert knowledge.

 

So please try and make a '0 Search' whenever you can and help keep '0 replies' to a minimum.

 

Apologies, found it now....

[Brassed off]

Saved me a job then

[Brassed off]

BUMP

 

 

[elliesnan]

Hello l've bumped a few and given a welcome to a few more, sorry l don't feel clever enough to actually give any advice!

[Captain Rex]

Done a few, the site is great many people are just not up to the job of researching, so it gets a bit grim helping out dim / lazy people, who will keep coming back asking you to do all the work for them.

[Captain Rex]

bump

[caro]

Done a few, the site is great many people are just not up to the job of researching, so it gets a bit grim helping out dim / lazy people, who will keep coming back asking you to do all the work for them.

 

A bit harsh Rex. There's a lot of information on the site but it can be hard to navigate at times. The site is about helping yourself, but sometimes it just takes a bit of a helping hand to point people in the right direction so they can help themselves. When you're stressed it can be hard to see the wood for the trees.

 

Sometimes all it takes is links to maybe the FAQ's http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

A to Z http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/69359-cant-find-what-youre.html

 

Statutes Library http://www.consumeractiongroup.co.uk/forum/cases-library/

 

or any of the other CAG libraries, and indeed some of the threads marked **WON**, or ongoing cases which have similarities to their own.

 

It takes time for people to gain the confidence to take everything in, but I agree, people must be prepared to put the time in to do the work themselves. At the end of the day, if they go to court, they'll have a much better understanding if they put their cases together themselves and more able to see off their opponents.

[Goldlady]

Done a few, the site is great many people are just not up to the job of researching, so it gets a bit grim helping out dim / lazy people, who will keep coming back asking you to do all the work for them.

 

[Captain Rex]

Goldlady not you of course Dalmations are known for their intelligence and sang-froid.

Yes, probably a bit too sweeping a generalisation about first timers, some are charming.

[Brassed off]

Hello l've bumped a few and given a welcome to a few more, sorry l don't feel clever enough to actually give any advice!

 

The most important thing is to get the posts which are unanswered back up to the top Elliesnan. It doesn't really matter whether you can offer any advice or not, the fact that you have bumped the post up will pop a sub into the OP's e-mails and also bring it to the attention of other members who may have some experience on the OP's situation but may not have been around for a few days

 

Goldlady not you of course Dalmations are known for their intelligence and sang-froid.

Yes, probably a bit too sweeping a generalisation about first timers, some are charming.

 

What you have to realise Rex is that some people may never have been on a forum before and may be generally panicking and looking for help urgently. I know because I was one of them I didn't even know where the Welcome Forum was

 

We're all here to help each other in whatever way we can

[angel_1]

hiya all

 

i know in the past ive tried to have a go, and i feel that even if i can offer a welcome to the site message, and assure the new poster that more experienced people will come along soon, and if they have had no reponse to bump it up

 

at least its a small gesture that there are people here to help

 

it does take time to go through the site, and it is about self learning too, im forever learning from others and the site every day

 

i just wanted to promise now i will tackle each day as much as i can to new posters

 

take care all laters angel x

[caro]

Thanks angel.

[Guest Old_andrew2018]

I've previously mentioned the amount of news/rss feeds there are, it is difficult to help people if one has to wade through pages of these feeds, some information is quite old.

Can anything be done.

 

Andy

[caro]

I've asked Webmaster to look into this.

[angel_1]

yes ive noticed re this too, when ive posted a few replies over the past couple of days

 

i try to go back a week cos im here most days but then get diverted,,,lol

 

or distracted by all this other stuff i go and read,,,

 

but ive done a few anyway but yes most helpful if those types can be stored in one area then anyone with a few mins spare for reading purposes can take a gander

 

ta muchly

 

laters angel x

[Mrsmancmonkey]

Ive not read all of this thread so not sure if it has been put forward but it might be worth asking the administrators if there could be something put in place so that when people are getting advice and then halfway through it then no one is helps and advice goes quiet. Seen loads whereby they've been bumped and then no one helps.

 

So for example if the thread gets bumped twice it shows in a search as well.

 

Must admit Im still to chicken to give advice sometimes, I sometimes get half way through writing something then press delete as dont want to give the wrong advice I think its down to all the legal words I find difficult to understand

 

Much praise to the site though as its helped me and my family no end

[Brassed off]

Keeksta, if posts are bumped and there is no response and you feel urgent help is needed, hit the triangle (bottom right) and report the post to ask the Site Team for help. Only do this if you feel that a response is needed "urgently" though - don't forget, the Site Team are few and voluntary and CAG is a massive site

 

So for example if the thread gets bumped twice it shows in a search as well.

I think that's a very good idea Yet another one for Webby to sort!

 

Must admit Im still to chicken to give advice sometimes, I sometimes get half way through writing something then press delete as dont want to give the wrong advice I think its down to all the legal words I find difficult to understand

No one will chastise you for trying to help but will correct you if your advice is not quite right. I would rather try and help and have someone tell me I've not got it totally right than not help at all - after all, we are all learning all the time. If you're not sure of the legal jargon (I'm not good at this either lol), then explain it in laymans terms or as you understand it, often that is what is more understandable for some, if that makes sense. Someone will correct you if they think that what you have posted is incorrect.

 

If you don't know what advice to give, then a simple "bump" will help many - I've done it myself on several occasions

 

Do read through this thread from the beginning, there's lots of good info and it will help you to help others.

 

We have all been helped through CAG and it feels good to put something back in return

[caro]

Don't worry about getting everything into legalese. Don't forget that we're litigants in person in court if we have no solicitor, and the judges don't expect it to be done the same way as the professionals would do. As long as the content is there, that's the main thing.

 

Any help is always much appreciated.

[citizenB]

Just thought I would give this thread a nudge

[andymanx]

subb

[caro]

Thanks Andy. The more we all help each other the better.