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Found 11 results

  1. I received a email from my manager recently regarding my whereabouts in my company car. There is no issue other than it shows all my private travelling. When it was fitted I signed a paper to say I was aware that I was being tracked but no mention of if I was being tracked outside working hours. Is this legal or can I request a privacy button fitting?
  2. One of my original credit card debts for 6k was with MBNA. they have passed this on to PRA group Ltd. however, checking noddle.. the original account was defalted in jan 2013. but now shows as a 'Satisfied Account'. the PRA entry shows default as june 2014, so mbna have passed the account onto PRA. then PRA have started sending in entries to noddle etc. If companies like experian remove after 6 years automatically, won't this PRA entry be over a year later. ? Another thing ive noticed.. is that on my credit report, i have Credit Cards shown, but there is one at the bottom, which has been purchased, was b/card CC. but now shows as as a separate company.. and the TYPE as BANK. not Credit card. should i be worried about this?
  3. First, thanks for this great forum. I have been contacted by a tracking company which appears to be owned by Global DR Ltd. The wording in the letter is exactly the same as that found in the GDR letters posted elsewhere on this forum. They are trying to contact me as I "may be the person our client wishes to make contact with." I don't know what this is about precisely but I suspect it relates to a debt dating back 16 years or more. I have a couple of questions if you guys have the time. First a few facts: - I have not spoken to anyone about this debt since 2000ish. - I was taken into hospital at this time and eventually moved to a new address - I have not paid a penny to anyone since 2000 - I have not acknowledged or discussed the debt with anyone - My credit report is clean and I have had no trouble getting credit in recent years I understand this debt from 2000 (probably earlier) should be statute barred. Is that correct? Finally, and this is my main concern, i'm told that if a CCJ has been obtained against me at any point since 2000 this debt could still be enforced against me after all this time. Is that correct and if so, what is the likelihood of that happening? There isn't a CCJ on my credit report but I understand that one might have cycled off by now. Thank you all for your time, I really appreciate it.
  4. Hi, thought I'd start this thread as it seems a lot of people can not easily find out how to see if their postal order has been cashed.... call 0345 611 2970 then click option 5, the option 6, then option 2
  5. I hope this is the correct forum for this. I noticed a couple of days ago that when I switched my mobile phone on a notification was appearing saying that Computrace Agent is safe. I wondered what this was as I had not downloaded this app and could find no trace of it on my phone by using the usual means. I googled Computrace Agent and saw that it is a tracking application installed by EE so that if someone steals my identity and buys a phone from EE then they can block the phone that was purchased. Now I can't for the life of me work out why they need to track my phone and everything I do on it just so they can block one of their phones. I have asked them what right they had to install that app on my phone, which by the way is mine and not under contract to them other than a monthly SIM card, but they cannot tell me. They also say it cannot be uninstalled except by wiping the phone completely and installing the phone manufacturers firmware, whatever that means. Surely this is a breach of privacy in that EE can track whatever I do and wherever I go? I accept that people like Google do this all the time but I know that if I use Google; I did not know or ask EE for this app. Any advice on how I can proceed with this as far as Data protection is concerned would be appreciated. Thanks.
  6. Hi Everyone, About 3 weeks ago I bought some vitamins with a total value of £37 off Ebay from a US seller on the 1st November which was fully tracked to my door. A week ago I realised it hadn't turned up yet, so checked the online tracking only to find that it showed the item as being delivered on the 12th when it most certainly was not. I complained to the Ebay seller and got not reply, and when I lodged an Ebay dispute, they ruled in favour of the seller because the item was marked as delivered. I complained to Citipost about this who said they contacted Yodel who they subcontracted it out to who said that the item was delivered to my address at the time stated and that they have tracking location information from the driver to prove that, although I don't quite know what that proves, other than than he was at my location, especially as I live in a 21 storey tower block with 126 flats. Citipost are absolving themselves of responsiblity by saying: "you may or may not be aware that we are a mailing house only and as such have no control over any courier group your seller decides to utilize with his contractual partner." Yet I am a bit confused as to how they can claim this as the tracking information leads me to Citipost's tracking site, not Yodels, which on the tracking info is the subcontractor. I could swallow the £37 but it really is a matter of principle and I am absolutely furious about this, especially as Citipost scores a dismal 2.9/10 in their Trustpilot reviews. I would have no hesitation in taking them to the small claims court if I had a case, but I don't know if I do, because how do I prove that is was not delivered? But the fact that they are saying it was leaves me with no other comeback. The only thing I could use as proof that I don't go around making false claims is the fact that a few weeks ago, I lodged another missing claim for an item with another Ebay seller which turned up after the seller had sent a replacement, and the second it did, I contacted the seller to pay for it, proof of which is contained within my Ebay account. Does anyone have any advice on what I could do in this situation? Thanks.
  7. Hi, I'm new to the site but I'm hoping that somebody has the insight and generosity to reply to my quandary: I was recently contacted by a claims management company. They think I am owed PPI reimbursement on a 60 month car loan agreement taken out with Lombard Direct in Nov. 2007 (the outstanding balance of which was paid off in April 2011). I have no idea if this is true as I binned the documents after selling the car in 2011. I would like to claim the PPI myself but I'm finding it impossible to contact Lombard Direct on 0800 215 000 (the number provided by RBS and through separate means). I have seen other CAG members state that RBS are now handling Lombard claims - I contacted RBS but they can find no details of any loan agreement (though they did say that this does not mean one never existed). I do not want to return to the CMC or let this one lie as the loan was for over £12, 000! Can anybody please suggest a course of action? Thanks Daniel
  8. My car was stolen from my driveway 10 days after a judge ordered Logbook loans to return my car to me. Two men, one with an Irish accent knocked on my neighbours door and asked if the owner of the car was a black woman. That made me realise that this was not an ordinary car theft and that it was done by somebody who had had dealings with me. The car was stolen in 2011 and the police have not been able to do anything except place the car details on the missing car register. However, I came across the following on an old thread on this forum. I would be interested in finding out about the two men Laurie and Simon mentioned in the following passage. Also all attempts to track someone who seems to be their previous boss Graham Poulter have proved futile. My reasons for tracking the thieves are two fold, one because they had no right to steal it and have left me without a car. 2 Logbook loans, the old Logbook loans have registered against my property at the land registry and once I sell I will have to pay a substantial amount of money. I have been informed that even though the old Logbook Loans went into receivership that I will still have to pay the administrators the money registered against my property. "Gemini International UK Ltd acted as Specialist Recovery Agents for Logbook Loans for approximately 3 years. Initially we were brought in to trace, locate and recover vehicles which were the subject of accounts where customers had been in default for some time and that other recovery agents had failed to find. We continued working as agents on their behalf until such time as their continuing expansion raised certain issues and practices that we were not happy to be a party to and we subsequently terminated our working relationship in October 2007. As we are currently in court action against Logbook Loans we would like to keep our comments brief, but would like to clarify a few points. We would like to make it clear that any repossession undertaken by us has been carried out as agents on the instructions of, and with the full authority of Logbook Loans. In certain cases we were permitted to arrange payment plans thereby giving customers another chance to avoid repossession. If the customer failed again to make the agreed payments, overdue letters were issued but ultimately our instructions were that the vehicle be repossessed. Once at the stage of repossession the customers were given the opportunity to pay the account in full. In other cases where the customer had been in default for some time (and in some cases for several unpaid loans) and where other agents had failed to locate the vehicles because they had been hidden, we were instructed to locate and repossess immediately. Any subsequent action or sale of a vehicle has been at the request of Logbook Loans for their own reasons; on the whole vehicles repossessed were taken to auction sites. In one particular case a vehicle was sold as it was in poor condition and would not have reached a satisfactory amount at auction. In other cases it has been on the instructions of, and with the authority of, Logbook Loans for reasons known by them. We are not in the business of 'stealing cars' and any claims indicating this will be strongly refuted. Customers we have dealt with have been given every chance by us to avoid repossession taking place and we continue to hold all paperwork, notes and correspondence to support this. We have already dealt with members of the press, certain financial authorities and legal bodies in regards to certain issues concerning Logbook Loans (including issues made on this site) and are happy to continue to do so. As reference has been made to employees using first names only this is because a portion of our work has involved a criminal element and has been for our staff's own safety. As for the self-employed agent referred to (Simon) he was dismissed by our company, along with another former self - employed agent (Laurie) for theft and deception. Despite warnings that these two individuals should not be working in an industry where vunerable people are involved they continue to be able to work indirectly for Logbook Loans. We would like to add that should anyone we have dealt with in the past have any ongoing issues regarding Logbook Loans and would like any help or advice please feel free to contact us.
  9. I sent in my ESA50 before Christmas, Special Delivery. Yesterday on Royal Mail tracking it still stated "your item is still processing through our system" I called Royal Mail who stated the same thing and the woman stated that the item may have been lost. HMMMMMM I called ATOS.............They received my ESA50 the day after I sent it. So dont give too much trust to Royal Mail.
  10. Hullo, I've put this in "General Consumer" - however please feel free to move I keep getting calls from foreign-accented people asking me to complete a survey. I ask their Company name and was told "Consumer Centric" and I also asked for their Company registration number (and asked her to read it back in case she was giving me bogus information) and was given 02034754049 and, she tells me, they are registered in the UK. The only company I can find with that name was incorporated in 2010 and dissolved in 2011 and has a registration number completely different. If it's a UK company using a call centre in India... not sure what to do. They've called me three times this week - despite the fact that I AM a member of the telephone preference service (I've told them this three times). 1471 does not give me a phone number. Not sure where to go from here. Anyone in a similar situation or have any suggestions? Thanks Sam
  11. with all the bad garages out there, and there are many, i just had to let people know about this one ABC Carservices Leeds LS13 4LY this is simply the best i have been too, it's a small run garage and the owner and mechanics are polish, and they are a breath of fresh air! i had problems in the past with my wheel alignment with other garages taking your money and not giving a dam and once had 2 new tyres worn out within 3 months after 4 wheel alignment. when i took it here , the guy spent over 2 hours on it, and test drove it twice, he does not let you leave until he is happy with it and the settings are spot on, other garages should hang their heads in shame, they are very friendly and treat you and your car with respect, im going back on friday to get some more work done on my car and will not take my car anywhere else now. so if you live near here try them , i would even recommend travelling to them for your car needs, i watched these guys at work, and they are perfectionists , the polish are excellent.
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