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Found 6 results

  1. I was sent a demand by email from Octopus for over £500, immediate payment, which they say is what I owed to Iresa, I've no idea who octopus are bit they're quoting ofgem and all sorts, they reduced it to £400 when I queried it, they are saying I was underpaying Iresa! What's going on? Octopus have threatened me with collection agency already! I had a DD taken out of my bank yesterday to IresaOctopus for the usual monthly payment I was making to Iresa, should I cancel this DD? I know I need to check back and see exactly how much I've paid to Iresa, I
  2. I was an Iresa customer before they went into liquidation and have just received a reminder from Octopus that I did not deal with their email about my final Iresa bill. I have now dealt with it but I am concerned that others might have just accepted the figures given without checking or being able to check them. The initial final bill showed us as being in debt to the tune of £89.01. I knew that this was wrong as we had always been in credit. I saw that Iresa had estimated our gas usage for the last month (July) at 55% of our annual usage. That massive over estimate seems very suspici
  3. Opened: Feb 2018 Investigation into Iresa and its compliance with its obligations under its gas and electricity supply licences READ MORE HERE: https://www.ofgem.gov.uk/publications-and-updates/investigation-iresa-and-its-compliance-its-obligations-under-its-gas-and-electricity-supply-licences-slcs-14-233-234-25c-slc-0-october-2017-275-278-2716-and-chsr-2008
  4. Some of you are aware of the colossal screw up the DWP made when moving people from IB to ESA over the last 5yrs. Some 75000 were wrongly placed in the incorrect ESA group which has led to them being underpaid for years. I got some advice from a local community service, got the ESA3 forms from the DWP and asked to be moved from Cont Based to Income Related ESA... and pointed out that this would need to be backdated 4yrs due to their mistake. 3 weeks later I call to chase it up, spoke to a very helpful lady, who looked into it, awarded me IRESA immediately, and passed it to the team d
  5. Hello I’ve been a customer of Iresa (Energy supplies) for over a year and never had a problem until the beginning of the year. My account has always been in credit of between £50-60 plus I always submit meter readings online when requested. I had an email 3 wks ago stating as my account was in Debit balance Iresa would request a one off payment from my bank on the 31st Jan. Logged onto my account and noted that the account was in £1351 debit. Iresa had generated an invoice for this amount and applied it to my account. I’ve since cancelled my DD informed Iresa
  6. Hi everyone My current EDF tariff is due to expire in March and so I've been checking out various providers and tariffs to see what's out there and what's good. A company called Iresa Energy have consistently been showing up at or near the top of every search on every website I've checked. However... I've never heard of them before, and info and customer reviews/ratings seem a little thin on the ground. So I was hoping to glean some advice/info from this wonderful place... Knowing that if you've had a lot of people talking about them on here... that's not always a good thin
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