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Hello I’ve been a customer of Iresa (Energy supplies) for over a year and never had a problem until the beginning of the year. My account has always been in credit of between £50-60 plus I always submit meter readings online when requested. I had an email 3 wks ago stating as my account was in Debit balance Iresa would request a one off payment from my bank on the 31st Jan. Logged onto my account and noted that the account was in £1351 debit. Iresa had generated an invoice for this amount and applied it to my account. I’ve since cancelled my DD informed Iresa of my actions via email and spoke to Customer Services and was told someone would email me shortly, that was 2 weeks ago and my account is still in debit. How can I resolve this as the I am concerned that Iresa will disconnect my supply
Hi, I am after some advice. In February I brought some replacement (non genuine) laptop power supplies for a customer of mine from Ebay. Last week on the TV Programme 'Fake Britain' there was an article about these power supplies saying they were dangerous and some stores that sell them have had them confiscated by trading standards as they don't meet their guide lines. My customer also saw this programme and returned the power supplies the next day. So this has left me with 10 power supplies that I don't know what to do with. As it is over 90 days I cannot find the transaction details etc so cannot go back to the seller, would it be worth complaining to ebay about these power supplies. Thanks JJ