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Found 10 results

  1. Hi all Have been a customer with BES since September, now thats not a long time ago really so you'd think not a lot could have gone wrong ...right? Wrong! Biggest scam company I have ever seen. If I ran my business they way this one is run, I'd have 0 customers! Usual story, broker calls out of the blue (Who works on behalf of BES) when we opened up our offices in September.....Lo and Behold we get signed up with BES! Since that day, my life has been nothing but stress! Quite happily paid them £132.50 per month, thought that was quite reasonable.. .. Then the big one lands...£908 because of a me
  2. I have read most of the recent exchanges relating to BES Utilities but they don't quite cover the situation I find myself in'. 1) I found out from the national database that BES used to supply a hairdressing business which leased the premises on the first floor of a building we own. 2) That business went into receivership in 2017 and BES cut them off soon after that. I do not know exact dates as I was nothing to do with the process. 3) The premises has remained empty since then and no electricity (obviously) consumed. So I asked BES to downgrade the meter to residential so I could apply for a supply. 4) I began th
  3. we bought an ex commercial property who was being supplied by BES utilities august 2017, we never had an account with them they blocked switch for months, charging business levies etc until dec 2017 got ombudsman involved who decided in our favour, made them provide credits for account for £595 making account zero , compensation payments and made them not block a switch over since 2018 been £595 sold to now 7 DCA, every time i send credit note ombudsman decision and say go away and they do then sold to another DCA and the cycle repeats how do i stop this ?
  4. Hello I changed from an LLP to a LTD company in December. As a sole trader I was very busy doing all that needed to be done and in my office alot of the time. The phone rang constantly with cold callers. Relentless and eventually I relented and listened to a person from Business Services Compare UK who told me they were an independent energy broker who could get me better deals on my Gas and Electric. I said I was with the companies I was with and I wasn't interested as I didn't want to incur out of contract rates. They told me it was illegal for my supplier to do this. I told them who m
  5. supplier to EDF. Unfortunately, until now the energy supplier was BES Utilities. They approached us a couple of times but always demanding we organise a contract with them. They've been very aggressive in their tone so we have not engaged with them. We have recently received a bill and we are horrified at the charges. I know it is our own fault that we didn't check, however we thought charges should be fair and we would have never expected such a big bill. Our actual energy consumption is £15.29 but they are demanding and additional £228 on standing charges for 5 months supply. Does anyone have
  6. , the hype, the threats, the smooth posting on these forums and elsewhere, BES utilities have been found to be in breach of several obligations of required industry standards. This will come to no surprise to a large number of people who had dealings with this shabby company and in particular it will come as no surprise to the victims who have suffered from the unjust bullying that they have received at the hands of BES utilities and which in some cases have even destroyed their businesses and their hopes and ambitions. I see that as usual, not only as a regulator taken his time in sorting this out, but the resulting sanction amount
  7. d a contract please help the last few days have been hell bes utilities phoned me saying they were acting on behalf of my hopefully soon to be landlord no lease signed I have ended up in a contract some how I have been bullied and feel forced into this contract really not sure wat to do as I don't have a lease yet or permission to change the electricity supplier still they say I cant get out of it they say they are going to take over the electric suppy on the 25th and there is nothing I can do they also said the supplier at the moment cant reject the take over apparently I have no
  8. Taken from the BES Utilities website: This is positive news, what do we think?
  9. We have recently taken over a commercial property who were supplied electricity through BES. After lots of hard work we've finally managed to change the electric supplier to EDF. Much better contract and much less money. BES want to charge us for the period between taking over the tenancy and today. The rates they have stipulated are a £1.50 standing charge per day, and a rate of 22p per KWA usage. Are the above rates fixed? Is there any way we can object and get a lower tariff? Seems harsh that we never entered a contract with BES, yet they are able to charge us these ridiculous rates, because the previous tenants dealt with
  10. Because I know that BES utilities is very keep to show how customer-facing and transparent they are, it would be very helpful if they would explain what is meant by a "deemed" contract and what the source if this phenomenon is. Thank you.
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