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    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
    • Thanks Bank - I shall tweak my draft and repost. And here's today's ridiculous email from the P2G 'Claims Dept' Good Morning,  Thank you for you email. Unfortunately we would be unable to pay the amount advised in your previous email.  When you placed the order, you were asked for the value of your parcel, you stated that the value was £265.00. At this stage the booking advised that you were covered to £20.00 and to enhance this to £260.00 you could pay an extra £13.99 + VAT to fully cover your item for loss or damage during transit, you declined to fully cover your item.  Towards the end of your booking on the confirmation page, you were then offered to take cover again, to which you declined again.  Unfortunately, we would be unable to offer you an enhanced payment on this occasion.  If I can assist further, please do let me know.  Kindest Regards Claims Team and my response Good Afternoon  Do you not understand the court cases of PENCHEV v P2G (225MC852) and SMIRNOVS v P2G (27MC729)? In both cases it was held by the courts that there was no need for additional ‘cover’ or ‘protection’ (or whatever you wish to call it) on top of the standard delivery charge, and P2G were required to pay up in full for both cases, which by then also included court costs and interest. I shall be including copies of both those judgements in the bundle I submit to the court next Wednesday 1 May, unless you settle my claim (£274.10) in full before then. Tick tock…..    
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot Financial / Mortimer claim form - Fashion World


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Yes thats the one......so your wifes defence is what you will be fighting this claim on...yes you can amend a defence.....you requires the courts and the claimants permission and you have to submit an application notice..the fee is £100....without hearing.

 

Amendments to statements of case

 

17.1

 

(1) A party may amend his statement of case at any time before it has been served on any other party.

 

(2) If his statement of case has been served, a party may amend it only –

 

(a) with the written consent of all the other parties; or

 

(b) with the permission of the court.

 

(3) If a statement of case has been served, an application to amend it by removing, adding or substituting a party must be made in accordance with rule 19.4.

 

(Part 22 requires amendments to a statement of case to be verified by a statement of truth unless the court orders otherwise)

 

https://www.justice.gov.uk/courts/procedure-rules/civil/rules/part17#17.1

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sorry about the confusion earlier regarding the letters in post 7 you attached

 

many jpg's uploaded do not allow you to zoom easily or zoom at all on android devices which is why we recommend using PDF.

 

what I say on my phone was the cabot logos on both but couldn't clearly read the text, other than seeing 31:14 which I assumed was their std response but can see now both mention defence was filed...and as you haven't mentioned she'd got an acknowledgement of filing defence letter from the court , I mistook both as their usual stuff.

 

my comment above removed for clarity for future readers

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thanks.

 

Is amending the statement of case the best way forward now? I don't imagine the defence we've filed will be of any use.

 

What happens if Cabot can't produce a copy of the agreement and default notice?

 

What a mess this now is.

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What was your Solicitor friends thinking...?

 

I have an alternative idea lets see if its similar thinking.

 

Andy

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There is no error your wife submitted a defence instead of just acknowledging service and exiting.....you have a further 14 days to submit the defence after AoS.

Hence the acknowledgement of defence in post#7...the court has accepted what she submitted.

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Well Im still waiting to hear what your Sol friend idea was..... and if similar to mine ?

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Well I have already covered that and the consequences in post # 26.

 

No that wasn't my idea..that was my response to what I assumed your Sol friend idea would be:wink:

 

My idea would be to let the defence stand as is...given that MCOL have accepted it as CPR compliant...and then particularise when you get to submitting a witness statement stage...if it proceeds that far.....saves you £100 application fee.

 

Also in future check with each other before submitting anything further :-)

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Thanks for your advice, I think we will do as you suggest. We've only fought one claim before and that was in 2014 (not through MCOL), so my wife thought she had to fill in the box before the system would accept AoS. Needless to say, it won't happen again! We went on to win that claim in court.

 

What do we do about the postal order Cabot are claiming we didn't enclose? Should we respond to their correspondence and send another PO?

 

Mortimer have acknowledged the CPR 31.14 but have not responded with the requested information. We're hoping they are unable to locate it (as I've seen in other threads). We never received a default notice so I'd be interested to see what they come back with.

 

I'll let you know how we get on. Until then, I'm reading up.

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Well for the sake of £1

We could do with some help from you.

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  • 4 weeks later...

My wife called the court yesterday to ask if the claim has been stayed (nothing back from Cabot or Mortimer in response to our requests). The confirmed over the phone that it had. My wife asked if they would be confirming this to her in writing and they said no - this seems odd to me, is this standard practice?

Would you recommend any further action now the claim has been stayed? I know this is not 'the end' of the matter - although it's good news for now and a spot of luck after messing up the defence. What happens if they don't supply the requested paperwork?

Thanks again. 

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Yes standard practice....it  tells you what will happen after you submit your defence on the courts acknowledgment of your defence.There is no further action a defendant can take...its up to the claimant if and when they wish to proceed.

Andy

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Absolutely there will be numerous letters offering you a last chance to withdraw your defence or reach a settlement....thats because as the claim is stayed, it will cost £255 for their application to proceed.:classic_biggrin:  

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