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    • Thank-you dx, What you have written is certainly helpful to my understanding. The only thing I would say, what I found to be most worrying and led me to start this discussion is, I believe the judge did not merely admonish the defendant in the case in question, but used that point to dismiss the case in the claimants favour. To me, and I don't have your experience or knowledge, that is somewhat troubling. Again, the caveat being that we don't know exactly what went on but I think we can infer the reason for the judgement. Thank-you for your feedback. EDIT: I guess that the case I refer to is only one case and it may never happen again and the strategy not to appeal is still the best strategy even in this event, but I really did find the outcome of that case, not only extremely annoying but also worrying.
    • Indians, traditionally known as avid savers, are now stashing away less money and borrowing more.View the full article
    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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SUNNY BEDROOMS & KITCHEN LIMITED poor workmanship of built in furniture


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Hello,

 

I ordered built in wardrobes and some shelves for the existing wardrobes.

 

 

After 6 weeks two gentlemen appeared and installed some of the items in awful quality,

the shelves are not in line,

pencil markings everywhere,

dents to the existing wardrobes, etc.

 

 

Along with that they ruined my cream carpets

(I moved into a brand new house a 2 months ago! carpets are still in majority covered by the protective plastic layer, but everything around is now grey.

In addition they put one of the wardrobes on top of the plastic !),

stained the walls and ceiling.

 

 

At the very end they started the installation of the doors to the wardrobes and these were of even worse quality and were damaged, so they took them off and disappeared.

 

 

I contacted the company and send the photos.

 

 

In response i was rudely told that nothing will be done to rectify my brand new house and if I want my doors I need to pay the last instalment.

Is there anything I can do?

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oh yes

consumer rights act

 

 

could do with some timelines here and dates

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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big company of a small local outfit?

 

If the latter suing them will be easy but getting any compensation less likely as they will just do a runner.

 

How did you pay for the goods/work?

you may have a claim against the card issuer to at least get your money back and if a credit card the whole value of the goods/service.

 

Unfortunately that wont cover the damage done to your property

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Yes, but I really need the works to be finished and house look normal again. How about the below letter to be sent?

 

On 23 September 2017 details of the quality of the works attempted at the address xxx were emailed to your offices. To date I have not received a suggestion of remedy of the situation.

 

In line with the Consumer Rights Act 2015 Part 1, Chapter 2 , subsection 3 of Goods to be of satisfactory quality states the following:

 

(3)The quality of goods includes their state and condition; and the following aspects (among others) are in appropriate cases aspects of the quality of goods—

 

(a)fitness for all the purposes for which goods of that kind are usually supplied;

 

(b)appearance and finish;

 

©freedom from minor defects;

 

(d)safety;

 

(e)durability.

 

Further Section 15 on Installation states the following:

 

15 Installation as part of conformity of the goods with the contract

 

(1)Goods do not conform to a contract to supply goods if—

 

(a)installation of the goods forms part of the contract,

 

(b)the goods are installed by the trader or under the trader’s responsibility, and

 

©the goods are installed incorrectly.

 

In line with the above Section 19, Subsection 4 of the Consumer’s rights to enforce terms about good suggest the following course of action:

 

(4) If the goods do not conform to the contract under section 15 or because of a breach of requirements that are stated in the contract, the consumer’s rights (and the provisions about them and when they are available) are—

 

(a)the right to repair or replacement (section 23); and

 

(b)the right to a price reduction or the final right to reject (sections 20 and 24).

 

The Act further does not prevent the consumer seeking other remedies and please hereby be referred to the subsection 11:

 

(11)Those other remedies include any of the following that is open to the consumer in the circumstances—

 

(a)claiming damages;

 

(b)seeking specific performance;

 

©seeking an order for specific implement;

 

(d)relying on the breach against a claim by the trader for the price;

 

(e)for breach of an express term, exercising a right to treat the contract as at an end.

 

I hereby put you on notice that the Firm is in breach of the Consumer Rights Act 2015. In view of the fact and in line with the quoted legislation as the last pre-court resort you are proposed with the below course of action:

 

1. The remaining 4 mirrored doors are installed at the property on 7th October 2017 or alternative date in my presence no later 12th October.

 

2. The already installed goods provided with freedom from defects no later 12th October 2017.

 

The damage caused by the Firm will be reimbursed for and a reputable contractor will be arranged by the consumer to clean the carpets and paint over the stains on the walls and ceiling. The amount for the works will be deducted from the final payment due to the Firm.

 

Any funds following the deduction will be transferred to the company account within 3-5 working days following the completion of works and remedies.

 

Your response and confirmation of the agreement is required within the 7 day from the date of the letter after which the matter will be escalated to court.

 

hi, any idea?

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You don't need to quote the text of each section

Just the ref no.

Makes it less waffle

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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