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    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Can a PPC (claimant) refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Link Financial Small Claims Summons - a worthy read


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Hi

 

I have a Scottish small claims summons with a return date 2days away (12/05/11) and a hearing date 26/05/11. It is from Link Financial for 2.9k claiming to be a BOS debt from a credit agreement in 2000, I am not sure what it was and when if any the last payments on the account where, its so long ago I dont remember. The return day makes this urgent and I have been hiding from it.

 

I dont think the original debt was with the BOS it was maybe with Halifax. I have asked the solicitors acting for Link to provide the agreement it refers to, only via e-mail. They have waffled on that it all gets done on-line and will send to me soonest, not going to happen in 2days.

 

We have never had any contact with Link, they did call our neighbour's and pretend to be friends a few times. I once told them to put it all in writing on the phone but only got more threats and no substance.

 

So what do I do now.

 

I believe I can apply for more time to defend the case ?, should I fill in the form and dispute the claim and say I intend to lodge a defence so I dont miss the return day ?

 

I have read lots about different sections of the consumer credit law and data protection act and template letter and now I am not sure what is the actual process I should take here in Scotland.

 

I want to ask for proof of the agreement and all history on the account, who do I ask and how

I want to ask for an extension of time to lodge a defence with the court, How do I do that ?

If they do not provide the agreement what should I do and when

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Hi and welcome to CAG, if you have made no payment and had no contact with this alledged debt for over 5 years then it is statute barred and unenforcable, there is a letter template on this site to copy and send to Link.

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Thanks Blueda. I guess the contact issue is not exactly easy to prove or dissprove.

 

We have not spoken with them, they have tried to use some odd tactics and I only found out who they where by doing some research on the numbers.

 

Do you or anyone have any ideas what I should do with the small claims summons. Should I send it to the court saying I dispute the claim and intent to lodge a defence ?

 

Should I then ask for an extension to prepare my defence ? (who do I ask for the extension, Link, their solicitor or the Court )

 

In addition to the letter stating the debt is statute barred should I also send a letter asking for the credit agreement and history on the account.

 

Lastly, I have seen so many letters on this site I am not sure which is right or wrong.

 

thanks

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I would send the letter from the template link supplied by rebel 11 to Link financial, send it first class recorded and print your name, do not sign, i believe that they are using bluff on you, best to make all correspondence to them in writing not over the phone.

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Thanks Blueda and rebel. Do you think I should also send them CCA letter ?

 

I have to reply to the sherrif court tomorrow so will say I intend to dispute the claim. Hopefully someone will tell me how to apply for more time to arrange my defence using CPR15.5 ?

 

I hope then before the time runs out the SAR and CCA letter will bear fruit. ?

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you need an incedintal application

 

n the XXXX Sheriff Court

Pursuer -v- (YOUR NAME)

Claim Number: (CLAIM NUMBER)

 

 

Dear Sirs

 

REQUEST FOR INFORMATION

 

I have today received a court claim from your firm as referenced above. In order to file a defencelink3.gif and counter claim I require some further information from you. Given that this matter is now the subject of legal proceedings, I request you to provide me with the information and documents detailed below.

 

I request that the information should be furnished within fourteen days of the receipt of this letter. If you fail to comply, it may hamper proceedings and result in me filing an unnecessary defence or counter claim.

 

1. You are requested to supply me with a true copy of the executed credit agreements to which you refer to in your claim together with any terms and conditions that applied to these accounts at the time they were opened and at the time of alleged default. In this respect, your attention is drawn to the compliance of such documentation as prescribed under Section 78(1) of the Consumer Credit Act 1974 (herein referred to as “the Act”).

 

2. All records you hold on me relevant to this claim, including but not limited to:

 

a. Transcriptions of all telephone conversations recorded and any notes made in relation to telephone conversations by your firm.

 

b. Where there has been any event in my account history over this period which has required manual intervention by any person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my account formerly held with name of bank/company.

 

c. True copies of the default notices.

 

d. Details of any collection charge added to the account; specifically, the date it was levied, the amount of the charge, a detailed financial breakdown of how the charge was calculated, and what the charge covers.

 

e. Specific details of the fees/charges levied by any other agency in respect of this account and a detailed breakdown of said fees/charges and what each charge relates to and on what date said fees/charges were levied.

 

f. A genuine copy of any notice of fair use of my data as required by the Data Protection Act 1998

 

g. A list of third party agencies to whom you have disclosed my personal datalink3.gif and a summary of the nature of the information you have disclosed.

 

h. Copies of statements for the entire duration of the credit agreements.

 

3. Any other documents you seek to rely on in court.

 

I must advise you that if the information is not forthcoming, it may delay or frustrate the equitable resolution of this matter and result in unnecessary cost for both parties.

 

In relation to the above, I draw to your attention to my previous correspondence with your Client and the numerous agencies that they have instructed in relation to this matter.

 

Your Client has not fulfilled their obligation under Section 78(1) of the Act. The documents previous provided to me under a Subject access requestlink3.gif do not conform in form or content to Section 60(1) of the Act and as such are not enforceable under Section 127(3) of the Act.

 

I also refer you to the Consumer Credit (Agreements) Regulations 1983 (SI 1983/1553). These regulations set out the form and content of agreements. For an agreement to be compliant with the regulations it must embody within the agreement, the prescribed terms laid out in the SI1983/1553.

 

Your attention is brought to the fact that I have requested such documentation from your Client and their agents in relation to this matter. Should your Client continue with this action this documentation will be brought to the attention of the Court and my previous attempts to avoid legal proceedings.

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

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Thanks IDAinFife for the request letter. I need a little further clarification if you can.

 

I have said I intend to dispute the claim and now have until 26th May (hearing date), I had no choice but I have not put any information about my defence on the paperwork.

 

I have sent SAR and CCA to Link F.

 

I am just working on the letter you provided to go to Link's solicitor. ?

 

I am not sure what to put at the top of the letter where this appears

(on the XXXX Sheriff Court)

 

I need them to respond faster than 14 days. so I have changed to 7, they did confirm via e-mail that they would send me the CCA once they got it.

 

Can I write to the court and explain Link and their agent have not provided me with any information to support their claim, that we dispute their claim and until we see their evidence of a valid agreement we are not able to prepare our defence, it looks unlikely that they can provide the documentation requested prior to the hearing date. Asking for extra time in order that they can provide the relevant documents so as not to waste the time of the court.

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you need to send this to court and to the sols and keep copies

 

NCIDENTAL APPLICATION

 

Sheriff Court:

 

Summary Cause Summons Number:

 

Date of Next Hearing:

 

(Their name) Pursuer against (your name) Defender

(address) (address)

 

The defender requests the court to postpone the hearing fixed for xxxx 2009 and that the case is temporarily sisted.

 

The defender also seeks an order for the recovery of documents from the pursuer in relation to the claim made against the defender. These documents are vital to the defender in order to compile a full defence. The documents requested to be recovered are listed below'

 

 

This allows you to ask the court for more time

 

 

xxx sherriff cout you fil in the xxxx with the actual name of the court

 

alos here is a good thread for you to read through

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?180427-rrfcfan-in-court-with-WF-All-on-again/page4

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

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Hi Ida asked me to have a look at this one to see if there was anything that I could add. From what I can see I dont think there is much

It looks to me as if the first thing you have to do is to seek a postponement, and Ida has covered that. Thereafter there are two things that you need to explore

 

  1. do they have the necessary paperwork for the court even to be able to make an order? For this they need a document bearing your sig AND the prescribed terms (rate of interest, repayments details and how the credit limit will be determined, or what it will be). Now the problem here is that more frequently they are able to come up with an application form that you will have signed, but more often than not they arent able to show that the prescribed terms were part of the same document, so sometimes they just produce any sold set of terms and conditions and assert that this was the other side of your application. They will do this even if its clearly a mailer - so among other things on the other side there will their name and address for you to send this back - but the T&Cs run to four pages.
  2. whether or not the account is statute barred - have you acknowledged the account in the last five years (this will work back btw from when the court papers were issued - so if 1st April 2011, the relevant date would be 1st Arpil 2006. One thing to note here is that they might assert that the account is only statute barred after six years - but that is only in England - in Scotland its five). So we need to find out if you have made any payments in the last five years.

You should be able to get both of these from a Subject Access Request under the DPA, which I note you have already done. So, its about getting the postponement to get the evidence that you require, which they hold. The thread recommended by Ida is a good read and would be useful in case they try to suggest that you are the one delaying and that the court should move to judgement rather than a postponement.

I cant really see any more, but now I am subscribed if you post again I will be notified and I can help, then I will. :smile:

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Thanks Ida and SFU for all of your help here. I am feeling a little more positive about it.

 

I am doing the Incidental Application Letter now and I just need to clarify I am asking for all of the correct documents (see below)

 

I am going to PM you SFU with an interesting bit of information I dont want to put on a forum. No never paid any money, my partner has written to them and spoken to them asking to prove their claim in the past. I have never acknowledged it.

 

Should I put this in the IA letter where it says list of documents requested, it is from my information request :

 

1. a true copy of the executed credit agreements to which are referred to in the claim together with any terms and conditions that applied to these accounts at the time they were opened and at the time of alleged default. In this respect, your attention is drawn to the compliance of such documentation as prescribed under Section 78(1) of the Consumer Credit Act 1974 (herein referred to as “the Act”).

 

2. All records held on me relevant to this claim, including but not limited to:

 

a. Transcriptions of all telephone conversations recorded and any notes made in relation to telephone conversations by the pursuer.

 

b. Where there has been any event in the account history over this period which has required manual intervention by any person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my account formerly held with BOS.

 

c. True copies of the default notices.

 

d. Details of any collection charge added to the account; specifically, the date it was levied, the amount of the charge, a detailed financial breakdown of how the charge was calculated, and what the charge covers.

 

e. Specific details of the fees/charges levied by any other agency in respect of this account and a detailed breakdown of said fees/charges and what each charge relates to and on what date said fees/charges were levied.

 

f. A genuine copy of any notice of fair use of my data as required by the Data Protection Act 1998

 

g. A list of third party agencies to whom the pursuer have disclosed my personal data and a summary of the nature of the information they have disclosed.

 

h. Copies of statements for the entire duration of the credit agreements.

 

3. Any other documents you seek to rely on in court.

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Yes I know - got an email.

Have you sent them a SAR - this reads like. Its certainly comprehensive, but once in front of the Sheriff you will need to be sure that you will be able to offer a good reason for why you want it all - you will need to explain why/how every request relates to the development of your defence. They dont like fishing expeditions.

I would put it in as is, bearing in mind the above. The worst that will happen is that he will order some parts of it - but if you dont even ask ..............

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thanks SFU, what about format and signature, should it be in letter format with my address etc or just as it is ?

 

Should I sign it ? or should I have it signed PP by my partner so they cant copy my signature ?

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what i usually do is to type my name at the bottom - never sign. There are instances on here of signing over a number of characters - for instance **************. Only occassionally have I been challenged on the lack of a sig - and they usually back off when they realise its getting them nowhere. They would much rather have your money than your signature.

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The court says I do not have time to lodge an incidental application and I need to go along to the court and ask for it there !!!

 

They said that an incidental application needs a hearing and this would be fixed for the same court and time as the hearing ?

 

Seems wrong to me, apparently the court just wants to see if in agreement can be reached at this stage ?

 

Any advice, I really dont want to go to court and now it seems I have no option. ?

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that is the way that it works - to try to get an agreement.

But from what you say, they dont have the necessary to get what they want.

 

 

Two things I would suggest

 

if you can spare the time before your own hearing, get down there and see how the cases are dealt with

- at least then you know what you are in for rather than dealing with the unknown when you get to a hearing,

 

 

one approach is that they can show lending took place

- they will have the statements showing that you had the money from the account

- so they would like it back please.

But, remember

- and dont be afraid to tell the old boy (or girl) this

- that if they havent managed the signing requirements (s61 1a) then the court cannot issue an enforcement order

- it is SPECIFICALLY prevented from this course of action by the Consumer Credit Act 1974 s127 (3).

 

 

Now at this point either of two things might happen -

they throw in the towel because they know that there is no bit of paper going to get them what they want:

OR

the Sheriff orders them to come up with the documents that you would have asked for

 

 

- take a list with you, arrmed with reasons why you want each one.

 

 

My guess is that they will huff and puff but not come up with anything,

because if it existed they would have let you see it by now.

 

 

The thing to hold on to is that it isnt a court of morals (you got the money, so pay it back)

but a court of law and as Francis Bennion (who wrote the CCA) observed in a now famous quote,

 

 

"127(3)) entirely on my own initiative.

It seemed right to me that if the creditor company couldn’t be bothered to ensure that all the prescribed particulars were accurately included in the credit agreement it deserved to find it unenforceable,

and that the court should not have power to relieve it from this penalty.

 

Nobody queried this, and it went through Parliament without debate.

I’m glad the House of Lords has now vindicated my reasoning and confirmed that nobody’s human rights were infringed." (the House of Lords case referred to is the Wilson case).

 

 

Other thing you might do is to say that to develop a defence you need the pursuer to provide certain documents

(eg your executed agreement) - go with your list - and ask for an extension.

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