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    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
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Help please! Moneyshop problem


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Hi all,

 

This is my first full post here and I wanted to ask for some advice from the knowledgable folk that are always around here! Essentially, without going into too much detail, I have an impending problem. I have, in the past, used the Moneyshop to obtain 'cash 'til payday' advances on my wages. Essentially you write them a cheque for a hundred pounds and they give you £87 back. They then cash it the next month unless you pay another £14 on each cheque to extend it by a month. I have currently got £500 of debt with them and have been extending the cheques. The problem is that I am soon to be out of work and have no income until the benefits start. I am then going to be unable to extend the cheques as I can't afford it! My bank won't give me an overdraft to cover this as I have a bad credit history. So I am facing a load of cheques going out and nothing there to cover them.

 

I want to ask if anyone can suggest the best course of action. Do you think writing to Moneyshop and explaining the situation will lead to them allowing a repayment plan? Obviously this would be better than bouncing the cheques and ending up with a large, unauthorised overdraft and all the charges that go with it.

 

I'm getting really stressed out by this and any advice would be gratefully received. Thanks in advance! J :)

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Your idea of speakling to Moneyshop and explaining your situation to them would seem the best course ofmaction at this monent in time.

 

At least by doing this you will be proactive and up front about your situation and as such they will, hopefully, be able to offer advice and help.

 

If they get snotty then maybe a visit to your local Citizens Advice Bureau may be needed.

 

Good luck

PPMAN159

 

If this comment has helped please click on the scales.

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It might be an idea to cancel the cheques if they don't want to listen as there may be an issue of you writing the cheques knowing there's no funds to cover them. Will also save a lot of charges. Get in before they do if need be.

 

Good luck, Dave.

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I used to use them all the time, it apears a good idea when you need money but like you say you end up delaying them and one day they have to be paid. Well i would speak to them and see if they can do anything, if they cant they could bank them as they will be "Gaurenteed cheques" using your cheque guarentee card, this will result in you going over your overdraft and getting charges from the bank which you will then want to reclaim.

If none of this works maybe take out a small £500 loan? my credit record was seriously bad but there are some lenders although the interest rate will not be good!

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Hi there - I too thought they were a good idea until things spun out of control for me.

 

I was in the same situation and spoke to them - all they could offer was a 12 month loan for the value of the outstanding cheques plus interest - I'm not sure if it is an agreement under the CCA - no credit cheques were required - but you have to pay it by direct debit - this may give you some breathing space.

Best thign to do is speak to them as I am sure you don't want to increase your debt!

 

All the best!

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I know it's a slightly different issue givingitago, but you say that you don't have a very good credit history. Are there any charges from your bank account or previously loans you can claim back?

 

I know this doesn't help your immediate problem but it may get you a little more money in the next 2 or 3 months.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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  • 8 months later...

Hi there,

 

I've just got off the phone to 1st credit who have been passed the account from the money shop. Originally the debt was around £400. Now it's £800. They told me that £428 of interest has been added (defualts etc), which I'm clearly annoyed about. What shall I do? Shall I pay the full debt or shall I argue that £428 worth of charges is totally unfair?

 

If someone can help, then I would be very grateful. 1st Credit are now saying that it will be passed over for court action!

 

Thanks

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This will be the same as when a DCA sends out a letter claiming they now own the debt? You have already acknowleged the debt by telephoning them. :( So I don't think you would get away with denying any knowlege of it.

 

Send a letter and £1 postal order asking for the original agreement and a breakdown in charges. Remember not to talk to DCAs on the phone deal in writing and don't use your normal signature.

 

See what they come back with.

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Thanks - I take it I need to ask the DCA for the breakdown of charges or do I need to contact the moneyshop? Also, is there a template letter for this?

 

Thanks

 

Hi Gary There is a template letter I'll try and find it and post the link here for you. You send it to the DCA. They will then have to prove to you that the debt is enforcable.

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http://www.consumeractiongroup.co.uk/forum/debt-bailiffs-advice/20758-creditors-dcas-letter-templates.html

 

These are the template letters you will need to send letter N.

 

I got a letter from a DCA asking for money or they will take me to court. I sent this letter and they wrote back saying they are not going to persue it further. Give it a go and see what 1st Credit come up with

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Ok - Thanks. However, I already wrote to 1st credit saying this::shock:

 

I would like to inform you that the balance of these accounts are in dispute with the original creditor due to unlawful charges. Therefore, I consider these accounts to be in dispute and no further action shall be taken until this matter is resolved pursuant to OFT guidelines Section 2.8 k. "not ceasing collection activity whilst investigating a reasonably queried or disputed debt."

 

I also reserve the right to pursue the legal owner for any and all unlawful charges that have been levied on these accounts.

 

I am prepared to take all legal action necessary to recover these unlawful charges.

Shall I now follow it up with Letter N? I'm worried now I've sent the wrong letter!

Many thanks!

 

 

 

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I wouldn't bother with letter N now. Have you disputed the charges in writing to Moneyshop?

 

I'll check in tomorrow got to go now and get Tea on

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  • 5 months later...

No - they arent a bank so therefore no.

THE PRETENDER AGENDA - August 30,2008 - 2ND ROW!!! WOO-HOO!! :-)

THANK YOU SO MUCH FOR A FAB NITE LEE! xx

Sunderland 011008 - THE BEST BIRTHDAY PRESSIE EVER! 'Aww, it's your birthday! Happy birthday darlin!'

 

02 Apr 2008, 23:55

OfficialLeeRyan wrote:

i like that!! its simple and good and gets the fans involved aswell x x x

 

MY SUCCESSES -

 

1st Credit (Lloyds TSB) admitted no CCA, reply from OFT 130608, reply from FOS 040608, adjudication stage rejected but still no contact....

 

My mate (Littlewoods/Moorcroft)

300608 -Long running battle,threatening court, CCA letter NO 2 and harrassment letter sent - passed back to Littlewoods early July.

070808 - Passed to Debt Managers, Acct in dispute/BOG OFF letter sent 080808...

140808 - Letter from Debt Managers passing debt back to Littlewoods - RESULT! :D

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  • 1 month later...

I complained to the moneyshop about the 25.00 charge per cheque - as i informed them that i have no funds available due to my unemployment situation. - Anyway they ignored this. I made another complaint.

 

The Moneyshop 'investigation' - standard response its a 30 day loan and you will have to pay all charges and extra interest.... I asked for a statement of account and breakdown of charges which they have not supplied.

 

They say i have to complain to British Cheque Cashers Association first before i can complain to the Financial Ombudsman servie. It it worth complaining the BCCA?

 

In the credit agreement it states

 

"Complaint we cannot settle via our complaint procedure may be referred to the Financial Ombudsman Service."

 

Theres no mention of the BCCA.

 

I would also like to know if the £25.00 charge per a cheque worth under £50.00 is fair.

 

The moneyshop said thats what the bank charges them? Is this true?. (I did inform them of my financial difficulties)

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  • 1 year later...

my partner had a payday loan with moneyshop and recently we changed bank accounts but didnt inform them and this morning i woke to find they had taken 3 payments from my new account of 25 pounds.

is this legal? as the checks were with an old account at a different bank account.

i was very shocked to find they had drained my account of my household bill money. is there anything we can do??????????

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my partner had a payday loan with moneyshop and recently we changed bank accounts but didnt inform them and this morning i woke to find they had taken 3 payments from my new account of 25 pounds.

is this legal? as the checks were with an old account at a different bank account.

i was very shocked to find they had drained my account of my household bill money. is there anything we can do??????????

 

How on earth did they manage that? How did they get your new details if you have not told them?

I would be straight on to the bank to see what they are playing at.

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I called my partner and he said he had extended the cheques a month ago and used his debit card for the new account.

called my bank and they said theres nothing they can do and that he would have to call moneyshop to see if they will refund the payments (very unlikely) and that even if we cancell the card they could still manage to take the money from our account! this is daylight robbery how can this be justified. im highly annoyed right now and can see my partners dinner being in the dog tonight!

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