I called my partner and he said he had extended the cheques a month ago and used his debit card for the new account. called my bank and they said theres nothing they can do and that he would have to call moneyshop to see if they will refund the payments (very unlikely) and that even if we cancell the card they could still manage to take the money from our account! this is daylight robbery how can this be justified. im highly annoyed right now and can see my partners dinner being in the dog tonight!

my partner had a payday loan with moneyshop and recently we changed bank accounts but didnt inform them and this morning i woke to find they had taken 3 payments from my new account of 25 pounds. is this legal? as the checks were with an old account at a different bank account. i was very shocked to find they had drained my account of my household bill money. is there anything we can do??????????

i've said this to him but he wont go through with it i think its hurt him deeply tho what he went through and wants to leave it in the past the firm he worked for was predominately a white work force and he was there for 2 years and hated every moment of it. Personally id call it racism and when he felt he had to leave because of it i was furious it made him physically ill he would suffer panic attacks which we think was down to the stress of it all, but this was 2 and a half years ago now so im not sure we would be able to follow it up. but thank you for your concern over this matter your information has been gratefully received and the letter template is fantastic for us to use as we didnt even know we could send such a letter. i will update as soon as i have sent it off and we receive an answer

because the reasons why my partner lost his job had nothing to do with being made redundant, he wasnt sacked either he was pushed out and victimised there which meant we were'nt entitled to claim

it was an unsecured personal loan and the insurance company turned us down flat so we offered repayments of what we could afford at the time as my partner lost his job and id just had a baby and we never heard anything back from them after they turned down the first few offers

no

cheers for that , i have no clue how credit reports are worked out at all

no we havent heard from welcome since we tried to claim on our insurance and they turned it down also they turned down offers of repayment to what we could afford this is why we are puzzled as to why its stated as settled we received no paperwork to tell us this and we spoke to a member of experian and they were baffled as to why it was showing as settled when HFO had been in contact today we've lived at the same address for the past 11 years and sent letters and such to welcome only to never hear from them. i just want to know where we stand and if it is all above board as we have heard some disturbing things about the way HFO deal with their accounts. Tbh we would just prefer for it to go to court so that its dealt with fairly the person we spoke to today just asked us if we were prepared to make a payment and we refused until it was looked in to as to why welcome have deemed it settled.

found out today that HFO have bought out a debt that my partner previously had with welcome financial services the funny thing is, that we have joined with experian for our credit reports to check on them and the welcome debt of my partners is stated as settled on his credit report and has been for some time. At the beginning of the week we received a delivery post card stating that a parcel had meant to delivered at our address for my partner and that we should call up to arrange a suitable delivery turns out it was a ploy by HFO to determine if my partner lived at this address. I received a phone call from them this morning whilst my partner was at work asking to speak to him about a financial matter i pressed them to tell me who they were working for and he stated that it was breech of consumer protection rights and that he could put in a complaint against them for telling me even tho he proceeded to tell me who it was with. Anyway my partner contacted them back and told them that welcome had stated the debt was settled on his credit report and he said he would look into it and get back to us which they havent What i want to know is even if welcome have sold the debt to HFO do HFO have a leg to stand on if welcome had deemed it settled on the credit report? or does this just mean that theyve passed the debt on because there is nothing stated on the credit report that HFO are now dealing with this any information would be greatly appriciated