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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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Aqualibrium Vs. Barclaycard


Aqualibrium
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So, I will be sending my S.A.R. to Barclaycard to request my statements, on Tuesday recorded delivery, this is the first day I will be able to get to the P.O. as I'm working up until then.

 

I had an enlightening experience today when I studied the statements I do have...

I saw the OFT's recommended charge amount of 12.00 for an "Over Credit Limit Charge" on my Barclaycard statement and THEN I saw their

"Interest On Your Standard Balance" fee (INTEREST 2.075%) of 38.98,

PLUS their "Interest On Your Cash Balance" (INTEREST 2.075%) of 13.61!

All adds up eh.

 

In reference to this interest of 2.075%, is this the interest rate I use when calculating my claim total?

 

Also, I happened to read on here (I think it was in the Capital One threads) that the 10.00 fee for duplicate statements is only applicable to accounts that are still active, can anyone tell me if this is correct please?

 

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good luck aqua...don't let them fob you off....they're notorious for their delaying tactics

"Banks are people that will lend you an umbrella when it's sunny, but demand it back the minute it starts raining"

 

Brad v Halifax

22/08/06 - Preliminary Letter sent requesting full repayment of charges

06/09/06 - LBA sent to bank

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Thanks Moneyhelp, I really appreciate all your advice and support. :-)

 

 

I have a question by the way, for any passing in-the-know-person...

 

See the "interest on your standard balance" and "interest on your cash balance" that I have on my statements, are they classed as charges, or can I only claim the "over credit limit charge" ?

 

I'm probably being dense here, but bear with me please, I'm still researching claiming on credit cards. Looks like I'm going to have plenty time too, with Barclaycards snail-pace!

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You are looking for the £15 and £20 charges for being overlimit or for Late payments.

 

Thats all.

 

When you've got a list all of these charges, going back as far as you can, come back and ask what to do next.

 

(Easiest way is to get a highlighting pen and highlight a line through the line on the statement. you will need to make a note of:

 

date of charge, reason (overlimit or late payment) and amount of the charge (£15 or £20 or whatever)

 

Dont worry about interest at this stage.

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And in the Documents Library there is a nifty little Excel spreadsheet that you can add all that info to, so it will save it for you, update it for you, and sing a rather annoying little song to you when you feel down! (Ok the last bit was a bit of a lie...)

 

Peter

 

ps - definately CCA any Debt collectors that are on your back - it will at least stop them annoying you for a while!

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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You are looking for the £15 and £20 charges for being overlimit or for Late payments.

 

Thats all.

 

When you've got a list all of these charges, going back as far as you can, come back and ask what to do next.

 

(Easiest way is to get a highlighting pen and highlight a line through the line on the statement. you will need to make a note of:

 

date of charge, reason (overlimit or late payment) and amount of the charge (£15 or £20 or whatever)

 

Dont worry about interest at this stage.

 

 

Hi Noomill, thanks for replying.

 

That's a good idea with the highlighter, although from what I've seen, it may be a while until I'm at that stage with Barclaycard dragging their heels! Ah well, I can wait.

 

By the way, the 'over credit limit' and 'late payment' charges I have aren't 15.00 or 20.00, they vary in amounts - on the most recent statements I have (from Sept '06 to present) the over limit and late payment charges are all 12.00, but on my July '06 (and there are a few months previous to this that I don't have yet) they are higher, ie,

 

late payment charge: 24.00

over credit limit charge: 24.00

(I assume this is the period before the OFT's ruling to reduce credit card charges to 12.00? )

 

Then there's this other one:

 

"Exceeded Limit" - 24.00 - Is this one a charge, or just the amount I have exceeded my limit by?

 

In reference to interest, I wasn't thinking about calculating interest just now, I was just wondering if the "interest on your standard balance" or the "interest on your cash balance" amounts that appear on my statements, were charges that I could claim back? Or if I, when I get to that stage, just use the same percentage they used to calculate their amounts, to calculate the interest on my "late payment charge" and "over credit limit charge" total?

 

Sorry for all the questions, I really do appreciate the help and patience :-)

----------------------------------------------------------------------------------

 

 

 

Hi Peter,

 

Singing spreadsheets eh? Sounds like you're in cahoots with Milktrayman, all this creativity bounding about :wink:

 

Thanks for the pointers, I'm going crack on with as much as I can over the weekend (allowing saturday for blowing off a little steam of course!) and get everything posted on Tuesday.

 

Thanks again.

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...unless they are willing to prove them to you at court! :)

 

Yeah right!

 

Haha!! I'm waiting for the CoopBank, Student Loans Company, Barclaycard and NatWest credit cards to provide me with justification and breakdown of their charges in relation to their costs/losses incurred .... tra la la la la, still waiting :rolleyes:

 

I quote them all from the FSA:

 

"A fair default charge should not exceed a reasonable estimate of certain limited administrative costs which the [issuer] reasonably expects to incur as a result of default." How much? £24? £12? ... I think not!!!:confused:

 

It sits on my desk and I'm happy to read it out, real slow, to the person on the other end of the 'phone. That person is usually reduced to silence!!:o

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I'll have a read through your SLC thread then - I find these really good fun!

 

Although I am one of the 'lucky few' that seem to have slipped through the net for some reason and have never paid a penny back! It's also been over 6 years now, so I assume the limitations act comes into play for me as well!

 

Bob (best not use my real name! ha ha ha!)

Sign my petition to the Prime Minister here:

PETITION

Thanks

Peter

 

!!!WON!!!

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No SLC thread for me 'Bob', they've tried to charge me on 2 separate occasions as a result of late payment/arrear and I refuse to pay! The first time was about 4 months ago and the nice wee chap said "OK, I can;t make you pay that" after I reminded him it was unlawful. However, last week another guy said "The FSA says we can charge you" until I reminded him this was a limitation ruling and asked for a breakdown of losses incurred ... He had nowt to say to that.

 

Sorry to hi-jack your thread Aqua as this if 'off-topic'?

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Okay, I have a wee question. I was meant to be sending off my SAR and also Sec.78 request on Tuesday, but it will now have to be this Tuesday, been pretty busy.

 

Anyway, do I send this to the same address as the SAR, which I believe to be:

 

Barclays Data Protection

Radbroke Hall

Knutsford

Cheshire

WA16 9EU

 

 

I got this address from the "Barclaycard contact info" section of the forum, just wondering if the Sec.78 request goes to the same address?

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It doesn't matter too much at this stage, but you have to make sure you use the registered address when you submit your N1.

 

Peter

 

 

I was actually going to see if the Ombudsman would pick it up after I have sent my prelim and LBA. I happened to notice someone mention on here that they are still dealing with credit card claims.

 

It will be a while until I am at that stage anyway going by how long it takes to get statements off them.

 

Thanks Peter and Moneyhelp.

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My experience differs, they took on my claim against Nationwide less than 4 weeks after my first final offer letter. I did receive another final offer letter during that time from Nationwide.

I did though, send the prelim and LBA and gave the bank 5 weeks to settle before passing my complaint to the Ombudsman.

9 May: Prelim received by Nationwide

19 May: final offer/rejection letter received from Nationwide

25 May: LBA received by Nationwide

14 June: Called FOS, they said I was in a position to make a claim based on the fact I had received Nationwides final offer letter and they sent out complaint form to me.

I think depending on who deals with your claim, that they do not stick rigidly to time scales, especially if they believe the bank has no intention of paying without the FOS's intervention.

People have been getting differing accounts of timescales and differing results.

I am unsure though how things stand now in reference to the test case, I will call them and report back ASAP.

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Okay. S.A.R. and Sec.78 Request are written and will be sent recorded delivery to Barclaycard today.

 

Address:

 

Mr Adrian Whalley

Head of Data Protection

Barclaycard PLC

1234 Pavilion Drive

Northampton

NN4 7SG

 

I have a quick question:

 

As my account has been passed to Mercers, should I also send them a Sec.78 request?

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Okay, a wee update.

 

16th August: Sent SAR & Sec.78 Request to Barclaycard, along with postal order for 10.00 and one for 1.00, recorded delivery.

 

I don't suppose anyone knows whether I should send a Sec.78 Req to Mercers also since my account seems to have been passed to them?

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So, on my last correspondence from Barclaycard, my balance was sitting somewhere just under the 3000.00 mark :eek:

 

So hopefully if I win this, it will reduce my balance. This card cover about half of my total debt, so it'll be a big help if I can win back the charges. Bankruptcy seemed my only option before, but this should take a good chunk out of my debt if I win. Here's hoping!

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