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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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breaks at work refused


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Does any one know if this is legal .My wife works full time for a well known cinema and has just been given a printed memo along with other staff saying that you cannot take your allotted break without asking permission from the team leader who can refuse if she thinks it is too busy .This surely cant be right :evil: can anyone shed some light on this ....some days her shift is from 10am till 10:30pm...and she`s just had a text from a mate at work saying a staff member has just been refused a break ...this is ridiculous....

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Guest ArthurP

Your wife should check her employment contract regarding breaks.

 

I'd guess her employers have already inserted the clause that it is up to them when she takes it-so long as it is within the first six hours.

 

Be careful of kicking up a stink. If she gets an hours paid break they may cut it to just 20 mins which is the minimum required.

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Nannamoon1 ...until this memo that was handed out today, the staff all used to work around each other ( one would cover the other while they went for a break and vice versa ) but now the manager has been told to cut wages bill there arnt enough staff to cover the shifts properly ,so if it gets really busy you may not get a break at all ( breaks used to be for 20mins every 4 and a half hrs ) we know about the 20mins minimum for every 6hrs. But can they legally make you work for a whole shift with maybe loosing your break because it was too busy for you to have one. :-?

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Guest ArthurP

I believe the answer is that your wife must have a 20 minute break by law if she works 6 hours or more (not 4:30 hrs) but her employers could even be allowed to not pay for that 20 mins if they were so inclined.

 

So, no, they can't make her work all shift (if it is 6hrs+) without a break if she wants to take one but they can tell her when to take it (within 6hrs) and not pay for it.

 

What is the total time of her breaks per shift now? What is her normal shift? Is it nightime? And are they paid?

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Also the break can't be at the begining or end of the shift, if the company wants to try and pull a fast one. It doesn't matter how busy it is during the day, even if its just her on. She is entitled to a break

Ex-Retail Manager who is happy to offer helpful advise in many consumer problems based on my retail experience. Any advise I do offer is my opinion and how I understand the law.

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Also the break can't be at the begining or end of the shift, if the company wants to try and pull a fast one. It doesn't matter how busy it is during the day, even if its just her on. She is entitled to a break

 

But it can be 5 minutes into the shift, or timed so that the break ends 5 minutes before the end of the shift

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Guest weegirl

Does she have a contract? This should have some guidelines about the breaks ie whether they are paid or unpaid. If it states information about breaks, ie when they can be taken and if they have been paid, they cannot just change this without negotiation and agreement from the staff, who will then sign an amended contract before the changes can take place. The standard in most places is that they are paid for a short teabreak, and get an unpaid lunch break.

 

I used to work in the tourist industry, and remember then that staff in this industry could be exempt under these rules, this was quite some time ago though and things have drastically changed since then. Unfortunately the ACAS website doesn't elaborate on what alternative, if any, is available for staff in this position. It quotes:

 

 

"Rest breaks

 

An adult worker is entitled to a rest break where the working day is more than six hours. The details of the rest break are to be set out in any collective or workforce agreement which applies. If no such agreement applies the rest break should be an uninterrupted period of not less than 20 minutes which the worker is entitled to spend away from the work station – and not at the end of the shift.

A young worker is entitled to a rest break of at least 30 minutes where their daily working time is more than four and a half hours. If possible this should be spent away from the work station."

 

"Exceptions

 

The application of certain regulations may be excluded or modified by a collective or workforce agreement. In addition certain categories of workers are excluded from all or particular regulations including those:

  • who may be subject to a foreseeable surge of activity such as in agriculture, tourism and postal services
  • affected by an unusual and unforeseeable occurrence beyond the employer's control, exceptional events or an accident or risk of accident"

The DirectGov site backs this up, and also states:

 

"Instead of getting normal breaks, you're entitled to 'compensatory rest', which is rest taken later, ideally during the same or following working day. The principle is that everyone gets 90 hours rest a week on average, although some rest may come slightly later than normal."

 

There are other exceptions along with this, but your wife's position could be argued that it is in the hospitality industry. Employment legislation is a minefield and you really would need to get the advice of a good solicitor who specialises in such matters to translate it for you.

 

Like I said though, if it already states in your wife's contract that she is entitled to these breaks, they cannot, by law, just change them without written consent from the staff. Even if no contract exists, there is a term "standard custom and practice", meaning that if the staff have been covering each other all along, this is the terms for breaks even though they haven't been written down.

 

I won a grevience in an old job over flexi-time on this point. All staff worked flexi for 18 months, and suddenly the manager decided she wanted all staff in at a certain time, just because her kids had started school and she decided it would suit her to get to work in time. I argued she couldn't do it, she referred me to my contract that had my set hours down. I raised a grevience under this point and won. The **** really hit the fan though, I had one hell of a fight and a bad atmosphere for a time.

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