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nannamoon1

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About nannamoon1

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  1. Thanks for your reply, however there are two issues here a) the amount of time as you say b) they have kind of agreed to treat the woodlice however they are not prepared to lift the flooring that I have put down, they keep saying it is the customers responsibility & I have said no I reported less than two weeks prior to taking on the tenancy and you were told I was having furniture and flooring fitted. Do I stand my ground in the fact I get them to lift the flooring as it has been glued down in my sons bedroom and would probably need replacing if lifted and in my bedroom it
  2. Got keys to HA property in March - Within 10 days I noticed infestation of Wood Lice Wood Worm (didn't move in until April due to having flooring fitted and furniture delivered Reported to Housing officer 30th March who said that I am liable as I was now the tenant and if the wood lice were coming through a gap I was to block it up (messages kept) Explained that how could I possibly of known there was an infestation when I viewed the property back in January as viewing was very quick less than 5 mins and who goes around looking for Wood Lice, the same as when I got the keys in
  3. I rang British Gas straight away and spoke to the lady I has spoken to half hour ago stating that it really was not difficult to to make a phone call to LCS to prove that I was not liable, she kept saying but you didnt ring us until March 18th and you took the keys on March 14th. K tried to explain in simple terms that despite that I did not contact BG until the 18th the actual reading I gave were from the 14th she could not grasp. I also tried saying not everyone calls the utilities the day they move, there is a lot to sort, she then replied with some people do not contact us until a mon
  4. I have been taking notes and names, and today I have copied my HA into the email. Firstly the previous tenant passed away I know who owes the money, it the HA as since January when the tenant passed away the HA had been working in the property putting in a new heating system, sorting asbestos, putting in a new bathroom, so the workmen have been using the gas and electric. I sent LCS my tenancy agreement to prove I have only been a tenant since March 14th and they have said they will pass the information onto British Gas to prove that I am not liable. British Gas have calle
  5. I have not received any letters yet, I have only just submitted the claim and I need to send Dr's Certificate
  6. After waiting on the phone for 40 mins I have just been disconnected obviously as the lines close at 6pm Can someone please tell me the address of the DWP where I send my sick certificate regarding ESA please. Thank you
  7. Hello I wonder if someone can clear a query up for me please I collected the keys for my HA property on March 14 2017 meter readings of gas and Electric were taken from Housing Officer and I was given a copy. I rang British Gas on March 18 and gave the meter readings Started getting bills addressed to the Occupier for £78 dates were from January 7th until March 17th I rang British Gas several times to be told, ignore anything that comes addressed to the occupier its nothing to do with you. I kept the bills gut instinct Yesterday I received a letter from LC
  8. Thanks for all your replies, our logs are from a friend whom is having some very large trees cut down for her parents in their garden, ( so nothing illegal here) I would be more than happy to take any council member to our friends house where they can see for themselves where we are getting the logs from but thats irrelevant question to be honest. Our neighbour to the left is friends with the gentleman complaining and funnily he used his chain saw twice last week for 4 hours each time, yet the person complaining to us never butted an eyelid. We have a house being built two doors awa
  9. Thanks, The chainsaw, we have is top of the range however we have an excessive e amount of logs to. cut up at the moment. We always try and be reasonable and think of our neighbours and I personally do not think an hour and a half max twice a week is excessive and sometimes it's only once a week. The incinerator is on probably 4 times a year we do live in the country and have CCTV so we can prove times and days to anyone. We could of chose to chainsaw tomorrow or Monday but we thought today,would be the best day this week. I have no reason not other be truthful on h
  10. In what way will it change once the council get Involved? I am curious that's all I use my incinerator once a month, my hubby uses the chainsaw max twice a week for an hour n half each time My immediate neighbour uses his not so powerful chainsaw for best part of two days this week The property behind us and the complaining property who's garden backs on to theirs uses a sit on ride lawn mower for two hours a week during starting now We have always kept ourselves to ourselves we are detached and so are all the other properties however our neighbour to the left we speak to over
  11. So, because I am putting a polite note through the gentleman's door just to say we are having our incinerator on at XYZ time that would be deemed as a complaint? I would think its being polite and courteous. You do not have to ask neighbours if you can use your incinerator Im being polite to keep the piece.
  12. I am going to be keeping a log from now on, days and times we use the chainsaw, and I will log my neighbours for comparison, as he must be able to hear theirs too, also the bungalow that sits back and their drive is in between ours and the property that is complaining, uses a sit on ride mower and takes two over two hours to mow their garden as its huge, he never complains about that and his garden backs on to theirs. As for the bonfire I will post a note through his door 24 hours prior to having a bonfire, but to be honest its an incinerator so not exactly a bonfire we use it to burn ou
  13. I do understand it is noisy, (hence I only let hubby do it for about an hour to hour n half max once or twice a week max) but its for a limited period, and to be honest, he wanted my hubby to stop chainsawing immediately and at the time he had only been out in the garden chainsawing fro 20 minutes, when I mentioned the bonfire today he said when the wind is blowing away from his house!! as said our neighbour used his chainsaw for two days this week admittedly his chainsaw is not as powerful as or and the man complaining about ours must of heard him but yet did not say boo to
  14. We do take the chainsaw when we collect the wood, and yes we do use it to cut the wood at the site, however it needs to be cut smaller to be able to fit into the log burner. Is using the chainsaw twice a week maximum for maximum for an hour n half excessive? our neighbour whom also collects wood and was chain sawing for virtually two days constant last week and this must of been heard by the neighbour that was complaining about us today, we never complained about our neighbour and neither did he as they are friends. We always keep ourselves to ourselves and are reasonable and I do
  15. We live in a detached bungalow the next property which is another bungalow is after a private drive, so we are not on top of each other. The person that owns this bungalow seems a constant complainer, we keep ourselves to ourselves, have the occasional bonfire haste to say probably 3 times a year last year admittedly it was quite warm and he shouted out from his garden (to be honest I didnt know who was shouting or where it was coming from as we are not that close and both have 6ft garden fences and as I said there is a long private drive in between our prop
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