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am getting mixed up with this


alen27
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I have a debt with red band dca which I currently making a monthly payment by direct debit the problem is if the debt is with red band dca why is the direct debit payment show on my statment that is being taken by lowell portfolio instead of red band isent red band the ones that suppose to take the payment as they are the one that dealing with the debt it abit strange :confused:

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Hi Alen,

 

Red Band is the original creditor and Lowell are the DCA, Red Band could have sold the debt on to Lowell or Lowell could be acting on behalf of Red Band, collecting the debt/payments for them.

 

Hope this helps

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