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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Civil Enforcement Ltd (again!)


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RE: Enforcement Notice for parking at Homebase/Pets at Home car park, The Wharf, Godalming.

 

This post is for anyone else who receives an Enforcement Notice from Civil Enforcement Ltd for inadvertently exceeding the free 2 hour limit that has now been applied to this retail car park (for the previously 10 years it had free unlimited parking for customers). I recently received a demand for £150 reduced to £75 if paid within 14 days. But as I did not know that they had changed the parking rules (I had missed all the new signs) and was a genuine customer I strongly objected having to pay such an outrageous ’fine’ and having found the very useful information on this site I decided I would not be paying at any stage. But I thought I would express my dissatisfaction in writing to the Head of Customer Complaints of both Homebase and Pets at Home and ask them to get the fine cancelled before I wrote to the local newspaper explaining ’the facts’. I am pleased to say that Pets at Home have written back apologising for the inconvenience and instructing the Management Agent to cancel the Enforcement Notice. I have now also received a letter from Civil Enforcement Ltd confirming the cancellation. Therefore do first complain to the retailers concerned to give them the chance to get the fine cancelled.

 

Hi,

 

i too was caught out there (actually it ws my wife) but i rang up the manager at homebase to complain/tell him how unimpressed i was, but he said it was out of his hands. It was just a simple mistake and the amount they were looking for made me very angry. I was just going to pay the fine when i came across this forum. Thanks mainly to the people here i've had enough willpower to stick at it and not give in.

In fact i didnt get any more letters or anything apart from the first one - which i simply ignored :)

hopefully everyone will do the same.

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Hi guys

Had a parking fine a few months back for parking in co-op car park in Lancing for over the 2 hours on the signs which I didnt see.

They sent me a letter asking for £45 to be paid within seven days if not done then the payment will go up to £90

Which quite scared me so I asked my friend who works for parking control managment and he said I should not pay it.

So I didnt.

However since I have had another lette for £165.

I ignored it

I got home from work today and have had another one

saying NOTICE OF COURT ACTION total outstanding £165

and its from Newlyn which have been on the past 2 letters only.

Im starting to get very worried now and do not want to go to court and the payment to go considerably up. It says if i do not pay within seven days the fine will be returned to our client for them to process court action.

Helppppppppp :(

What shall i do im seriously just considering paying it when i get payed which is the 28th jan! Just so they will get of my back! ANY ADVICE PLEASEE?

Krystal x

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Hi Krystal,

 

Just ignore them. this is what they want to frighten and wear you down till you give up and pay. Read some of the other posts these, 'Court Action Letter' are just part of the bluff, they have no substance.

If you wish to give your money away surely there is a charity you know more deserving of your money??

regards

Please remember our troops, fighting and dying in our name. God protect them.

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Its not a fine at all. Merely an attempt to claim damages for an alleged breach of contract.

 

Its little better than a [problem].

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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Hi Krystal,

 

Im in the exact same postion as yourself as I have just recieved a letter stating that I would be taking to court if I dont pay within seven days.I was in an Asda car park in Irvine ,Scotland back in October and I was only over by 20 mins.I have no intention whatsoever to pay them and they can try to take me to court if they want.The only question I have is can you get blacklisted and affect your credit rating???

 

I didnt like the other comment that the person recieved a phone call from Newlyn as if this happens I will be mad because they have no right calling me at my home to continue there threats.

We just have to stick together against these rogue companies!!

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The only question I have is can you get blacklisted and affect your credit rating???

 

 

Only if they got a court judgement and you didn't pay.

 

Without a court judgement, they have no more power than me writing to you out of the blue saying that you owe me £100. Would you pay that?

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Without a court judgement, they have no more power than me writing to you out of the blue saying that you owe me £100. Would you pay that?

 

If you would I have a unenforceable invoice for £500 for you;)

regards

Please remember our troops, fighting and dying in our name. God protect them.

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Hi,

 

I have been watching this thread for quite a while after receiving a "parking ticket" from Civil Enforcement. I have sent all the letters back to them as referred to in here. Today I received the following letter from them. What do I now do? Do I reply to this letter or just ignore it? If I reply what do I say?

 

We are in receipt of your letter. We have considered the matters raised, but regret to advise that we are unable to cancel this Parking Charge Notice. In response to the specific issues raised in your letter we would respond as follows:-

 

Our clients provide parking facilities for the short-term use of customers. They have experienced severe problems with unauthorised parking in their car park, resulting in vehicles being parked for long periods of time and occupying valuable space. There are many clear and visible signs displayed on the site, advising drivers of the regulations in force.

 

We have been forwarded your letter addressed to Newlyn.

 

Please be advised that we are not prepared to enter into any further correspondence on this matter.

 

You may make payment to us directly as detailed below, or via Newlyn.

 

The PCN remains valid as the ticket was correctly issued in accordance with the terms and conditions stated. Payment must there be made without delay. However in view of your correspondence, we have extended the time allowance for you to pay at the original reduced charge by a further 7 days, even if you have received a final reminder demanding payment at the higher rate. Please note that to take advantage of this, your payment needs to be sent by cheque or postal order as you will not be able to make the reduced payment by credit or debit card.

 

In the event that payment is not received, we will have no option but to issue proceedings against you in the County Court, to recover the amounts due to us. We will add our additional costs, interest and fees to the claim.

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"we have considered the matters raised" means "we haven't considered the matters raised".

 

"we will have no option but to issue proceedings against you in the County Court," means (in 100% of free carpark issues I've ever read on forums) "we will have no option but to maybe send you one more letter (or maybe two)- but that's it, honest"

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scratching for money. typical of them. How can they issue court papers when they don't know who the driver was ? keep hold of that letter they have said they are going to the DCA stage when the debt is disputed. Wait for a few more letters and then change tack. see http://www.consumeractiongroup.co.uk/forum/parking-traffic-offences/164651-problems-ppcs-face.html?highlight=problems+ppc+face and FAQs - PPCs - fighting back. The forces are aligned

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just got a call from this company asking when I was going to pay fine and I replied with I wont be and the way your company is operating is illegal and the person did not even argue or back up the company at all which says it all!

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just got a call from this company asking when I was going to pay fine and I replied with I wont be and the way your company is operating is illegal and the person did not even argue or back up the company at all which says it all!

 

 

I also hope you told the eejit they can't 'fine' anyone cos parking is decriminalized

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Hi again guys!

Ive now had two phone calls to my home saying

We are bailiffs from newlyn! They should not ring me and have tried contacting me three times now. I havent been in.

However when they next ring I am going to say I am not paying anything to you see you in court and my solicitor is involved lol !!

My dad had this same problem he got a top solicitor from sussex to write to them they ignored the solicitor sent a few more letters then left him alone!

I had a letter in october saying a country court date will be verified in the next seven days its now january lol..

And they recently said the same again..If they were going to do it then im sure they would have by now. Im starting to feel less worried reading this forum and getting advice from different people. Thanks!

Krystal.

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Hi Netmum37,

 

I received a Parking ticket from Civil Enforcement and too sent the first letter from the templates, my office received a visit from debt collectors, who were asked to politely leave!

After 10 letters from a combination of CE and Newlyn containing various threats of court action, they finally got the hint and stopped sending letters, hang on in there and just file there letters.

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Better still, he got a flea in his ear from my secretary who has a very sharp tongue and forthright views on these type of people.

"Only doing my job love", as he scurried away with his tail between his legs.:lol::lol::lol:

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Just recieved another letter today stating " NOTICE PRIOR TO COUNTY COURT PROCEEDINGS"

 

The letter reads: You have failed to pay the above parking ticket and this may be registered in the county court.

 

This action will allow Bailiffs to remove household effects and cars from your property and may affect your credit rating.

 

You have 14 days to pay,from date of this letter.

 

Also they tried to call but when I answered the phone nobody was there?

 

 

Any comments?

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Just recieved another letter today stating " NOTICE PRIOR TO COUNTY COURT PROCEEDINGS"

 

The letter reads: You have failed to pay the above parking ticket and this may be registered in the county court.

 

This action will allow Bailiffs to remove household effects and cars from your property and may affect your credit rating.

 

You have 14 days to pay,from date of this letter.

 

Also they tried to call but when I answered the phone nobody was there?

 

 

Any comments?

 

Form direct experience of these 'chancers' - I say simply ignore.

 

Reason:

 

The letter reads:

 

" NOTICE PRIOR TO COUNTY COURT PROCEEDINGS"

So they are just letting you know - nothing more (nice of them - lol)

 

"You have failed to pay the above parking ticket and this may be registered in the county court." - then again it MAY not - lol

 

"This action will allow Bailiffs to remove household effects and cars from your property and may affect your credit rating." - false statment here - Taking you to court (you've a better chance of winning the Lotto) will only allow bailiffs to act IF the 'charge' is found against you and you then fail to pay the courts order - ONLY then can bailiffs be employed and ONLY then could your credit rating be affected.

 

"You have 14 days to pay,from date of this letter." - this is simply a statement, nice of them to inform you (and what will happen after 14 days? - I suspect another letter saying the same thing, nothing more - lol)

 

Ignore anything from these ppl, eventually they will give up chasing.

 

It took 6 months for me to see an end to their letters - but nothing now for over 9 months - lol

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