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    • Which Court have you received the claim from ? Northampton  Name of the Claimant ? Overdales solicitors  How many defendant's  joint or self ?  Self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.  13 may 2024 What is the claim for – the reason they have issued the claim? the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account 4546384809766042. The defendant faild to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. The dbt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?   Not to my knowledge. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  Online but it was for a smaller amount they kept on increasing this with me asking Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  It was assigned to a debt collection agency  Were you aware the account had been assigned – did you receive a Notice of Assignment? yes  Did you receive a Default Notice from the original creditor?  Yes I also made offers to pay original creditor a smaller amount but was not replied to Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  No Why did you cease payments? I was made redundant and got a less paid job I also spent some time on furlough during covid and spent some 3 months on ssp off work. What was the date of your last payment?  May 2021 Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Yes at the time I communicated with all my creditor's that I was running out of funds to pay the original agreements once my redundancy money ran out that was when my accounts defaulted. I then wrote to all my creditor's with pro rata offers of payments but debt collectors took over the accounts.
    • Just an update for all. I received about a letter every other week, increasing in threat levels. Then I hadn't had one for a about two weeks, then Saturday received a carbon copy of the very first letter they sent me in February. Made me laugh, rinse and repeat. 
    • So, your response was not received by the SCP as you did not send it with a valid stamp. Therefore, from my two option in post #14, the first option is the only one available to you, but you do not have the option of asking to be sentenced at the fixed penalty level as the reason the SCP did not receive your response was down to you. Here's a reminder of what to do: Respond to the SJPN by pleading “Not Guilty” to both charges. In the “Reasons for pleading Not Guilty” box state that you are willing to plead guilty to the speeding charge providing, and only providing, the “Fail to Provide Driver's Details" (FtP) charge is dropped. This is a tried and tested method to deal with your problem and is almost always successful. Before the pandemic it was necessary to attend court to do this "deal" because it needs the agreement of the police prosecutor.. During the pandemic courts made every effort to have as few  people as possible attend and they began doing this deal under the "Single Justice" procedure without the defendant's attendance. Some courts have carried this procedure on whilst others have reverted to a personal attendance being necessary. If you are required to attend, your case will be taken out of the SJ procedure and you will be given a date for a hearing in the normal Magistrates' Court. If that is the way they do it in the area involved you will have to attend, see the prosecutor and offer your "deal" in person. 
    • what device are you using? copy all the questions then come here to this thread and paste them. then answer each question click on red give answers here. when done  hit submit reply bottom right.  
    • No because it's locked. You need to copy the relevant part of the questionnaire and paste it into this thread. That way you can overwrite. HB
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Spitting blood: My complacency with Abbey may have cost me one month’s salary


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I decided to get the ball rolling and claim back charges from Abbey Bank, Abbey MBNA Credit Card, Nat West Credit Card and GE Capital Finance for a total of £7.5k excluding interest. The speed of response from each orgainisation has varied immensely.

 

Abbey Bank Account Claim - £4900

I sent an initial request for refund on 10.04.07 and within the 14 day period received a standard response from Abbey's Complaints department stating that they would need 8 weeks to investigate.

 

24.04.07. I sent the standard Letter Before Action, giving them 14 days to respond.

 

25.04.07 - I received a letter from Abbey kindly asking for another four weeks to fully review my case.

 

Fair enough, I thought. Best to exhaust all options before proceeding to court. Plus I needed to time read up all the advice given on this site.

 

01/06/07- SPITTING BLOOD!! I checked my bank account balance online and found that my £2000 overdraft had been removed, without any written warning. NONE!

 

I didn't find out about the removal of my overdraft until after close of business today. I called Abbey's call centre this evening, who have referred me to their Debt Management department so that I can discuss the repayment of my overdraft tomorrow. If they do not agree to reinstate my overdraft in the morning, I will have unpaid standing orders, direct debits, pending card payments and regular transfers, which will result in more charges from multiple organisation AND not to mention no money at all for a whole month. I do not even have the funds to take them to court now!! They have made sure of that. &^%$#!!

 

I did not complete the set up of a parachute bank account before this process so my entire months salary due to be credited to my account on Wednesday will be swallowed up by the absence of the overdraft. It's my fault, I should have arranged for my salary to go into another account as soon as I had instigated the reclaim of charges process.

 

PLEASE BE WARNED by my mistake. Abbey are most definitely Shabby Scabies. My overdraft was not due for renewal for another five months yet. I am certain this has happened because I have asked for my charges back. I am so annoyed, if they had given me one month notice, I could have arranged to redirect payments etc etc

 

Make sure you follow all the guidelines on this site. Set up another bank account first. Transfer all standing orders and payment commitments beforehand.

 

I will give them the 8 weeks they've asked for to review my case but this is it now. Total WAR! They have totally messed me up again and I will not give up until I have every single last penny from them back, without fail.

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Hi Drive, no advice here but just wanted 2 say i can totally empathise with how mad u r at them, its disgusting!!!!

im sure someone on here will read this and give u some help to shove it right back at them!!!!

gd luck ;)

bonnie

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Thanks to all for the encouragement and feedback. It is very reassuring to know that others are out there with similar experiences, who are either at the same stage or have succeeded further. I am most annoyed at the fact that they didn't even bother to inform me that they were taking the overdraft away first.

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I think that you may have some sort of recourse to action here, they HAVE to give you 28 days notice, its in the T&C's

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Hi

 

Not sure if this is what has happened to my husband. Online his available balance is way different to what it ought to be, so I googled the problem and apparently Abbey have been having some sort of technical problem.

My husband also spoke to Abbey who seemed to know about the problem, although sometimes you do get the impression that they are just trying to get you off the phone.

 

He's calling back this morning to see what the problem is - maybe his o.d. facility has been removed, maybe it really is a technical fault.

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Drive

 

Which number did you ring? I have just rung 0845 9 724 724 and received a different answer to you. Basically along the lines of "there are aware there is a problem" I was then asked how much my overdraft was and it was reinstated over the phone.......

 

A similar thing happened last year (I think about the same time) where O/D's didn't transfer over automatically.

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I called the usual number 0845 9 724 724. I will call them now and try to stay calm! They have also given me Debt Management's telephone number

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You are right. Abbey are experiencing technical difficulties and they expect the overdraft system to update this afternoon. I have been told that my overdraft should be reinstated in a few hours time. I didn't bother with the debt management department. Let's hope I don't get charged for any transactions made whilst the overdraft was removed.

 

This is a lesson and a warning for me! I will be setting up a parachute account, today.

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Drive

 

They probably WILL withdraw your O/D. They did mine BUT they HAVE to give you either 28 or 30 days notice (can't remember which).

Hopefully you'll have your other account up and running by then.

 

They're real b**ggers:mad:

 

Good Luck

Cassie

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My overdraft has not been updated. Their systems have gone down now. My payment for grocery shopping which was due to be delivered this afternoon has been cancelled as the payment was declined. The service you get from Abbey really depends on which call centre you get routed to. I have just been advised that the call operative I spoke to earlier this morning could have manually reinstated my overdraft. Now I have to wait for their systems to come back online (hopefully today but no promises) It is frustrating. I look forward to taking my business elsewhere. After 20 years with them I have had enough!

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