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About path_finder

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  1. can anyone advise on the following:-We booked a 5 night holiday with Jet2holidays on a half board basis. When we arrived at the hotel we were told that the top floor was unavailable ( we had emailed the hotel directly to request this ) due to building works. We were not informed prior to departure by Jet2hoidays of this work which started at 08.00hrs and continued until 20.00hrs every day. We were unable to use our balcony due to falling debris and part of the sun terrace had to be cordened off for the same issue.Do Jet2hoilidays not have to inform of any building works prior to departure?We c
  2. sorry to disapoint you, but the advise from dx100uk is incorrect, this is not a regular payment as you have called to make a single payment to pay a single bill. As you have done this on the basis that the funds would be taken from your account and given an authorisation code.Any company that you make a payment to has up to six years to claim that payment, your bank is not oblidged to cancel the payment
  3. Not all companies are open to negotiation with regards to a deposit, you may be a straight decline in which case your only option would be PAYG
  4. You have not said if this is a contract or pay as you go arrangment. If it is a contract you will not be able to upgrade until the end of the contract, eith 12 or 18 months. The Sale of Goods Act would onl entitle you to a brand new replacment within 28 days, after that you would only be able to get the phone repaired.
  5. Hi Hope someone can help with some advise as to where I can go now as I'm at my wits end. sorry if this is a bit long winded, but there is a lot to tell I purchased a new kitchen from B&Q in April this year, the designer came out to the house and planed my wifes dream kitchen. I was at work during most of the design stage and only came in as he was giving the price. I mentioned to the designer that 2 of the walls were uneven and would need plastering before any units were hung, and requested a price for this and also to tile the walls. He gave the price and we agreed to it.
  6. Personaly, i wouldn't have signed a contract that says that they can change your working hours whenever it suits them due to business needs. But, as that is what it states in their contract of employment, ( and they have agreed to it) i don't see that they have very much room to object.
  7. sorry, what i meant was, does it state in the contract of employment anything about timescales for changes. e.g. my contract of employment says:- The company may make changes to your contract of employment, if we do make any changes, you will be give 30 days written notice. So, when they changed our working hours, they issued a change of contract of employment letter. The letter stated when the new shift would start and gave at least 30 days notice. Anyone who did not sign and return the letter was deemed to have resigned. I believe that if it affects more than 100 people, there
  8. do you know what it says about changes to Ts & Cs in their contract of employment?
  9. Hi I think it would depend on when they were told about the changes and what their terms and conditions of employment are. Most contracts of employment will say that you will be given 30 days notice of any changes, and depending on how many people are affected by the change there should be a period of consultaion. If they do not agree to the new terms, then they will have deemed to have resigned.
  10. Hope someone can help me out with this. About six months ago I agreed to represent one of my work colleagues during a flexible working request meeting. Due to the nature of the business and the location of those involved, the meeting was held via a telephone voice conference. Without going into the detail, it was clear from the way the meeting was conducted that the outcome had been decided before the meeting took place. The apeal went pretty much the same way. The person involved has been off work with stress for the past 5 months due to this and I have had no contact with her. The pro
  11. IMHO I doubt you can pursue them for the difference. The price they quoted you was correct at the time, and that is the contract you have agreed to. Most carriers will reduce their prices the closer it gets to departure date so as not to be flying with empty seats. Have you checked to see if there is a cancelation fee, and if so is it less than the difference?
  12. Section 48B of the Sale of Goods Act 1979 states:- (2) If the buyer requires the seller to repair or replace the goods, the seller must— (a) repair or, as the case may be, replace the goods within a reasonable time but without causing significant inconvenience to the buyer; (b) bear any necessary costs incurred in doing so (including in particular the cost of any labour, materials or postage). Therefor I would suggest that phones4u are in breach of this as they are asking for a handling charge
  13. you could try one of these numbers:- 020 70354848 this is the Home office switchboard, choose option 4 01733 888004 0141 3421000
  14. You say that this has appeared on you statement. Are you refering to a paper staement sent through the post or your online statement? If you are refering to the online banking system, you may find that the transaction shows up as a standing order with no details for 24 hours until their system updates. This happens all the time with my account when I make a bill payment
  15. I find it hard to understand why you think that you have just cause to cancel your contract when you freely admit that you had a weak signal to start with. It was not Orange who tinted the windows in your workplace, which appears to be the reason for your lack of signal. Orange will not guarentee signal in a specific location and certainly not inside buildings, and contacting customer services will make little difference.
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