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    • Firstly, I would like to thank everyone for their help in this matter. Since my last post I have received a reply from Plymouth Council Insurance Team concerning my wife’s accident (please see enclosed letter and photo of the offending Badminton post) which they deny any responsibility for the said accident. I feel that the Council is in breach of their statutory duties under the following acts: The Leisure Centre was negligent in its duty of care and therefore, in breach of the statutory duty owed under section 2 of the Occupiers’ Liability Act 1957. Health and Safety at Work Act 1974 (the Act) to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all their employees, and others who might be affected by its undertaking, e.g. members of the public visiting the Leisure Centre to use the facilities. The Management of Health and Safety at Work Regulations 1999 that requires employers to assess risks (including slip and trip risks) and, where necessary, take action to address them. The Provision and Use of Work Equipment Regulations (PUWER) require the risk to people’s health and safety from equipment that is used at a Leisure Centre be prevented or controlled. I would like some advice to see if my assumptions are correct and my approach to obtaining satisfactory outcome to this matter are accurate. Many thanks   PLM23000150 - Copy Correspondence.pdf post docx.docx
    • Talking to them does not reset the time limit, although they will probably tell you it does, they'd be lying. Dumbdales are the in-house sols for Lowlife, just the next desk along. If Lowlifes were corresponding with you at your current address then Dumbdales know your address. However, knowing that they are lower than a snake's belly, you would be well advised to send them a letter, informing them of your current address and nothing else. Get 'proof of posting' which is free from the PO counter, don't sign it, simply type your name. That way then they have absolutely no excuse for attempting a back door CCJ.   P.S. Best course of action, IGNORE them, until or unless you get a claim form......you won't.
    • A 'signed for' Letter of Claim has been sent today so they have 14 days from tomorrow... Lets wait and see what happens but i suspect judging by their attitude they wont reply 
    • I am extremely apprehensive about burning our files.... I do not know why, so it is becoming an endless feedback loop. Scared to pull the trigger to speak in the desire not to mess up my file. 
    • Hi All, So brief outline. I have Natwest CC debt £8k last payment i made was 7th November 2018 Not a penny since. So coming up to the 6 year mark. Can't remember when i took out the  credit card would be a few years before everythign hit the fan. Moved house 2020 - updated NatWest as I still have a current account with them. Then Lowells took over from Moorcroft and were writing to me at my current address. I did get a family member to speak to them 3 years ago regarding the debt explained although it may be in my name I didn't rack it up then went contact again. 29th may received an email from overdales saying they were now managing the debt. I have not had any letter yet which i thought is odd?  Couple of questions 1. Does my family member speaking to lowell restart statute barred clock? 2. Do you think overdales aren't writing to me because they will back door CCJ to old address even though Lowells have contacted me at current address never at previous? ( have no proof though stupidly binned all letters  ) Should I write to them and confirm my address just incase? Does this restart statute barred clock? 3. what do you think best course of action is?   Any help/advice is appreciated I am aware they may ramp up the process now due to 7th December being the 6 year mark.   Many Thanks in advance! The threads on here have been super helpful to read.  
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prepayment meters


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House of Commons Hansard Debates for 23 Jan 2007 (pt 0001)

National Energy Action : Policy & Research : Policy position papers : Prepayment Meters

 

didnt know where to put this but started mentioning unfair charges to the poorest families on bailiffs thread, it seems to me that the higher prices for gas on prepayment meters is a matter of concern, with self disconnection thougth to be acceptable, prepayment meters IMHO are a very blunt tool indeed.

Over 150 MPs tell energy companies to stop ripping off poorest families - UK.ALLCONSTRUCTIONS.COM - All about constructions

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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my meter has just broken again and since no phone am now waiting on a mobile for them to answer, message is have to wait for up to 45 MINUTES! on a pay as you gp mobile

 

ok so they need four hours and I have to go to work in 3 and three quarter hours!!!

 

what a shame

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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so that call has cost me five pounds and they cannot ring me back, see what I mean, it cost so bloody much to be poor!

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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  • 4 months later...

I have now rec'd in writing admission that the bill produced was in error, (I have another thread on this I think) prepayment meter removed, no debt owing but bill produced) it has taken 5 months to sort out!?

 

hence no debt owed:):)

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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  • 2 weeks later...
  • 4 weeks later...

BBC NEWS | Business | Boost for pre-payment meter users

 

and the bills have come down massively!

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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Hi all,

I have a query that am hoping you can help me with.

A having some financial problems with going form full time to part time in my job and a little behind on my gas bill with EDF.

They have threatened to put a prepaid meter in if I don’t pay all bill which I can not afford to do all at once and am doing bit by bit , my questions is can they just do that or do they have to go to court to get it enforced? Or can they just out this outside my house?

I have changed gas and electric to another supplier which is cheaper and waiting to go across.

Any info would be appreciated.

Tiggs.

 

PS not sure if i have put this post in the right place..sorry if not am new to the site.

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they dont have to go to court, they can just fit it, (not sure about the access to your house situation, if meters are outside they will just go ahead)

 

I think they have to get a warrant for access if necessary.

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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Hey Tiggywnk, the problem you're likely to come across is that they won't allow you to switch supplier if you owe them money. How much do you owe, and what have you suggested as a repayment plan? Was there any fault on EDF's part in running the bill up (estimated bills etc), or have you just been struggling to pay? And what period of time does the outstanding balance cover? What communication have you had with them?

 

Sorry for all the questions, I work there and would like to help, but need this information first. PM me if you'd rather not discuss it on an open forum.

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Avoid them fitting it on warrant if possible, if they do you will get over 200 pounds charges in warrant fees. They can just do this if they supply you. The above advise given is all correct. Try to communicate with them and work towards a resolution together even if it meens you agreeing to a prepayment meter. It is better to arrange a prepayment meter and have no charges than to force them into a warrant and get the charges. Get the information that Mree asked for. Good luck and let us know how you get on with it.

 

 

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Hi Tiggywnk, was just about to reply to your PM, but it seems I don't have to now - I've got to say I was surprised that your offer of repayment hadn't been accepted, it seems you got through to someone originally who was having a bit of a bad day, I'm pleased it's sorted now!

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Thanks for your post, not sure why they didnt accept my offer in the first place,when called again differant guy and nicer and talked sense and it all sorted now, not changing over now and sticking with EDF,but customer services need a little kick up the ass going by my first call, but thumbs up to second guy to keep me with EDF.

 

Tiggs.

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Glad you got it sorted, as with any company it depends who you get through to on the phone. They do have to stick to a certain script and criterias but an advisor can make a differance on a decision that needs to be made. A lot of time changing suppliers is not the answer it is all about who you get to work on your account and if they treat you as an individual or a job to do.

 

 

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