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bank charges


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hi im new here

i have recieved statements from the bank of scotland

i sent em the 1st letter askin for charges to be refunded...$440

they then sent me letter saying i would not be gettin a penny

so i have now sent the letter which gives em 7 days to reply or i will take court action

the 7 days has now passed *(over 12 days now

and i aint heard nothing

plz plz advise me wat to do now as im stuck and i feel like im gettin nowhere

 

many thanks

 

ps if i have posted in the wrong place

sorry

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