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    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
    • Farage rails and whines about not being allowed on the BBC ... ... but pulls out at the last minute of a BBC Panorama interview special. It was denied it was anything to do with his candidates being outed as misogynists and Putin apologists, or that farage was afraid Nick Robinson might throw some difficult questions at him ... despite farages recent practice at quickly cowering in fear.   It was claimed 'it wasn't in Nigels diary'     Nigel Farage pulls out of BBC interview at last minute amid Hitler row WWW.INDEPENDENT.CO.UK ‘Panorama’ special postponed as Reform UK party faces row over candidate who claimed UK would have been ‘better off’ if it had...   Waaahhhh
    • i'd say put lowells to strict proof of where the payment came from. cant hurt to send SB letter, even if proved not. at least they get your correct address. they'd have to link the old IVA times scale to a payment  these IVA F&F pots (if thats where it came from) most mugs dont even know they are not only taking most of your payments on fees but also creaming money off to supposedly offer F&F's.  funny when the IVA fails or is complete these sums of money in F&F pots never get given back or even mentions... these IVA firm directors esp with regard to knightsbridge and creditfix were fined and struck off more times than Paul Burdell of Link Fame and still managed to continue to scam people.
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Harassment on the phone


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Hi can anyone help with a template or any advice.I have had numerous telephone calls from the telephone number 0161 475 2875. They wont tell me who they are and unless they do I don't tell them who I am.Now they have threatened to send someone to my house.I believe it is from NTL or a company attached to them. I would like to write to them or email them telling them to stop.

 

Thanks

 

Krystyna

 

 

You can now get the Truecall telephone recorder which will help to deal with these kinds of problems.

See our reveiw - http://www.consumeractiongroup.co.uk/forum/telephone-recorders-reviews-write/167120-truecall-digital-telephone-recorder.html

Edited by BankFodder
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Next time they phone - call BT straight after and ask who the number is registered to as they are harrasing you.

 

They are also abusing the DPA by not telling you who they are.

 

Once you have the information as to who they are, write telling them that you will only correspond with them in writing (once you have done this, for them to phone again would be a breach of the Wireless Telegraphy Act).

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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PS. It seems to be a firm called 'NDL' - ring any bells?

 

PPS. Just phoning the number now - no answer as such.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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Definitly NDL, although the woman would NOT be drawn on what they do at all - I tried the line "someone gave me your number as someone who may be able to save me money on my mortgage" but she would only say, "we don't do mortgages".

 

Odd.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

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Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

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Moorcroft Debt Recovery - that's who they are.

 

Chase things like water bills.

 

**** basically.

 

http://www.moordebt.com/contact/enquire.asp

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

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Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

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Moorcroft are a bunch of evil scumbags and thats putting it mildly. The other half had a run in with them over a BT bill that she had never had.

 

They were doing the usual demanding the full amount no payment options etc. I told her to call them offer £30 a month, to which they refused I said to her if they refuse tell them thats all you have to say to them and go to hang up, leave it a few hours/days and call back I guarantee they will accept your offer,if they dont tell them you are a private/council tenant and you dont own a car they will at this point realise there is no way to extort money from you and accept part payment.

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Also think about getting the choose to refuse service from BT. This allows you to automatically reject either a specified number or the last number that called you even if it was witheld. Useful for fending off these parasites.

 

The only downside is that you can't record the message that the other party gets when they try to call you. ;)

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This may well be of interest :)

 

SECTION 40 OF THE ADMINISTRATION OF JUSTICE ACT

 

“S40 Punishment for unlawful harassment of debtors.

  1. A person commits an offence if, with the object of coercing another person to pay money claimed from the other as a debt due under a contract he-
    • harasses the other with demands for payment which, in respect of their frequency, or the manner or occasion of making any such demand, or of any threat or publicity by which any demand is accompanied, are calculated to subject him or members of his family or household to alarm, distress or humiliation;
    • falsely represents, in relation to the money claimed, that criminal proceedings lie for failure to pay it;
    • falsely represents himself to be authorised in some official capacity to claim or enforce payment; or
    • utters a document falsely represented by him to have some official character, or purporting to have some official character which he know it has not.

[*]A person may be guilty of an offence by virtue of sub-section (1) (a) above if he concerts with others in the taking of such actions as is described in that paragraph, notwithstanding that his own course of conduct does not by itself amount to harassment.”

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Thank you everyone for your input.I am attempting write a letter to them any more ideas what I can say to them to get them to back off greatfully appreciated.

 

 

 

They didn't take DD out of my account fot 8 months because I was ill I did realise. Then 8 months down the line they wanted it all at once.They supposedly had a problem with there computer and only found out 8 months later (as if).

 

I didn't have the full amount so I cancelled the service with them by phone and by letter in November last year, but they have still been charging me and adding charges onto the initial bill .I have not used there service for the internet or phone since that day in November 2005. They don't answer your letters they just send you more charges.

 

Thanks for all your help it is a life line to so many people

 

Regards

 

Krystyna

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NTL are a total nightmare they still send bills here for someone who lived here 12 months ago (which we return everytime), then they sent a debt collectors letter and I called them to tell them to bog off and they started asking me 100 questions to which I just said sorry not interested and hung up, the bills still come though.

 

Good luck getting it sorted just deal with them on their terms (over the phone) keep it via post

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I had a few issues with NTL. They continued to take money out of my account for 3 months after I cancelled the service. I was having hell of a job getting it back. They kept promising to send me a cheque but it never arrived

 

When I sent them a LBA giving them 14 days or I would take them to court a man by the name of Roy Holbrook of their customer concerns dept. dealt with it. He was very nice and a few days later he sent me a cheque.

 

Try dealing with him.

7 actions in progress

 

amount refunded so far £6500

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UPDATE

 

Hi Everyone

 

Dave, rogerebaker, Rich44, Sequenci, Seminole.

 

Thanks for all your help. I did what everyone suggested and also emailed Peter Moran from my CAG email address.

 

His 2nd in command replied to me and has lowered the bill from £354-74 to £85-50

without your help and the email address I would still be looking at a large bill.

 

It also worked with my daughters college as they owed her money too. I am so thankful to DAVE and to all who helped.

 

Everyone out there have faith don't give up go for it you will win out in the end.

 

 

Many thanks

 

 

Krystyna

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Excellent news!!

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

------------

 

 

Add me as your friend on FaceBook - I need all the friends I can get :-(

 

http://www.facebook.com/profile.php?id=577405151

 

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Hi all!

 

I have recently had an experience not with Moorcroft but Mercers - b/card are using them to persue me:

 

In brief Mercers phoned me twice in less than a time gap of 15 minutes on the same morning - so I told the woman on the 2nd call that I have already spoken so & so from your office and made arrangements.So,please do not contact me anymore or I will sue you for creditor/debtor harassment because I am currently preparing claims against a few other debt collecting companies/creditors.So,I would have no qualms in adding your company on to my list.This woman changed her tone of voice completely and apologized for bothering me and then rang off.

 

Also,I have recorded both conversations! ha!ha!

 

Actually,I am seriously looking to persue 2 or 3 of the extreme mainly telephone harassers from my experiences - Egg,MBNA and BOS.

 

Basically,do not accept the abuse or any other rubbish they try and hurl at you.

 

I will update all as things progress.

 

Hopefully anyone reading this post finds the information useful.

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Hi all!

 

I have recently had an experience not with Moorcroft but Mercers - b/card are using them to persue me:

 

In brief Mercers phoned me twice in less than a time gap of 15 minutes on the same morning - so I told the woman on the 2nd call that I have already spoken so & so from your office and made arrangements.So,please do not contact me anymore or I will sue you for creditor/debtor harassment because I am currently preparing claims against a few other debt collecting companies/creditors.So,I would have no qualms in adding your company on to my list.This woman changed her tone of voice completely and apologized for bothering me and then rang off.

 

Also,I have recorded both conversations! ha!ha!

 

Actually,I am seriously looking to persue 2 or 3 of the extreme mainly telephone harassers from my experiences - Egg,MBNA and BOS.

 

Basically,do not accept the abuse or any other rubbish they try and hurl at you.

 

I will update all as things progress.

 

Hopefully anyone reading this post finds the information useful.

 

In case you don't know, Mercers are Barclays in house debt collectors.

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Hi all!

 

Seminole,I had been told my somebody I personally know that Barclays have an in-house debt collection setup.Now,I know its name.Thanks for that.

 

The objective of my previous posting was to show other folks on this forum not to tolerate any abuse and rubbish when in receipt of excessive phone calls and how I have succeeded to reduce the levels of calls - harassment from creditors and debt collectors.

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  • 7 months later...

bump

 

when you complain by writing do you have to give them your phone number or just the address ?

Tam Wing Chuen -v- Bank of Credit and Commerce Hong Kong Ltd [1996] 2 BCLC 69

 

1996

PC

Lord Mustill Commonwealth,

 

Lord Mustill discussed the need to construe a contract contra preferentem: "the basis of the contra proferentem principle is that the person who puts forward the wording of a proposed agreement may be assumed to have looked after his own interests, so that if words leave room for doubt about whether he is intended to have a particular benefit there is reason to suppose that he is not."

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You don't have to give your phone number to any private business. A complaint in writing is just that.

 

thanks and an amazingly quick response

Tam Wing Chuen -v- Bank of Credit and Commerce Hong Kong Ltd [1996] 2 BCLC 69

 

1996

PC

Lord Mustill Commonwealth,

 

Lord Mustill discussed the need to construe a contract contra preferentem: "the basis of the contra proferentem principle is that the person who puts forward the wording of a proposed agreement may be assumed to have looked after his own interests, so that if words leave room for doubt about whether he is intended to have a particular benefit there is reason to suppose that he is not."

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  • 1 year later...
  • 3 weeks later...

We are now reviewing and recommending the Truecall call recorder. See:- http://www.consumeractiongroup.co.uk/forum/telephone-recorders-reviews-write/167120-truecall-digital-telephone-recorder.html

 

This machine is a bit pricey but does everything and more.

However, there are other cheaper options available. The most important thing is to get some kind of call recorder and start gathering your evidence

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