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    • So I am now in receipt of a second Letter of Claim this time from DCBL although their letter head now says " DCBLegal"  😱 Now I'm guessing one response to a letter of claim is sufficient and I could ignore this but having been inspired by other snotty letters I wanted to have another bash at one. How does this sound? Dear Lackeys of Company with Unconscionable Morals, Thank you ever so much for gracing me with yet another Letter Before Claim on behalf of Excel Parking Services. How many of these delightful missives do you plan on sending before you muster the courage to follow through on your threats to take me to court? Just so we're clear, here is the response (in italics by that I mean the slanted text below) I previously sent to Excel’s Letter Before Claim, in case your attention to detail is as lacking as I suspect: I am currently 2-0 up in terms of Small Claims Court proceedings and I look forward to the opportunity to claim a hat trick, this case being more straightforward than my previous two. I will be asking the court for an unreasonable costs order under CPR 27.14(2)(g) due to your conduct over this absurd claim. Despite my best efforts, you continue to assert that I have breached your terms. However, I cannot breach terms that I was not present to accept. Have you even read my initial response? I suggest you review it thoroughly and save yourself some money. Additionally, please refer to section 13 of the IPC Code of Practice, 2023 edition. I eagerly await your deafening silence. Remarkably, I haven't heard a peep from Excel since my response; instead, they've passed the baton to you to perform this tiresome routine once more. Consider this my official notice that I am sending a cease and desist letter to Excel Parking Services. Their relentless hounding has crossed the line into clear harassment. Any further demands for payment from you, as Excel's lackeys, will be regarded as nothing more than shameless acts of intimidation and harassment. I now look forward to the deafening sound of your silence. Yours sincerely,
    • Personally I'd go to it and object for the sake of it. They have to attend anyway so I can't see you being liable for any costs or anything (if they try to ask for attendance costs, just say that firstly it is their application, secondly it is from their own making, thirdly that they would have to come anyway so you shouldn't need to bear their costs.   When you turn up you should object on the basis that the witness has been in office since the time of the order, and could have done their witnes statement in advance of their AL. Their poor planning is not your fault, 7 days is too rushed for you as a LIP and there is no good reason that a company can't organise itself to sort WX in time. Also they say finalise so they already have something, its not like thye have nothing. Their amendments cannot be so important if they are being added so late.   see what @AndyOrch says but that's my thoughts  
    • Yes, in the main your understanding of my case is right. Linked below to the post with the final WS sent to the court and to Evri.   
    • Hello, welcome to CAG. As you say, appealing this ticket doesn't help as these people hardly ever accept appeals. They don't care how difficult someone's life is, they just want the money. The forum guys should be along later with thoughts for you on how to deal with this. Best, HB
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b,card offer £12 per original fee as goodwill gesture...what now?


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hi all can someone please give me a copy of a letter requesting my statements under the data protection act to send to barclaycard aswell as an address . is it the same format as bank charges? cant find anything in the forums(altho prob staring me straight in the face):confused:

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  • 3 months later...

hi all i have received all my statements from barclaycard,please can someone tell me what charges i can actually claim for as listed on my statements,and what interest?when i have done this what letter do i send them,is the procedure the same as bank charges as i made a successful claim against natwest,or are there different letters for b,card :?

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hi all i received a letter from barclaycard today saying they disagree with my legal analysis in my first letter to reclaim my charges,but are wiilling to put this aside without admission of liability anf offer me the difference between the £12 fee and the original £20 fee which amounts to £96 of the £296 im claiming for,and to top it all they have already credited my account with this before i had a chance to reply.Has anyone else had this happen and can anyone advise me on what to do now as i am determined they should be paying up the full amount :confused:

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This is a normal response from B'card.

Now then you need to write to them and say that you'll accept the £96 as PART PAYMENT of the claim.

Also the OFT's report from 2006 DIDN'T say that £12 was acceptable, just that they won't investigate charges below this level.

Remember the OFT doesn't make laws and as such continue with your claim.

Be VERY careful whose advice you listen too

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thanks ive copied letter 1,and sent it today,hopefully they will comply. Has anyone received the full amount by doing this or does it generally proceed to court from here on in?

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My Wife had this, we wrote back saying we accepted this as part payment, and told them we wanted the rest. she received another letter just saying the same thing again. We have been on holiday since and only recently got back so need to follow this up, somehow...

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  • 3 weeks later...

i sent the rejection letter to barclaycard and they have now written to say that when i opened my b.card acc i signed and agreed to the t & c's which included details of charges. basically they are not going to pay me the full amount and that is that. can anyone tell me if my next step is to send them a letter before action now,or do i just accept their offer of £96 of a £276 claim. im not sure what to do. are they just trying to intimidate me into giving in :confused:

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Yes, they are trying to intimidate you! Stick to your original timetable of letters and send the next one in when their time is up. Keep us informed!

HSBC:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Prelim request sent 18/8 - ignored

LBA sent 6/9 - offer made, but it's not good enough!

Full offer received 19/9/06 :D

 

 

Barclaycard:

Data Protection Act S.A.R - (Subject Access Request) sent 23/5

Info dating back to May 2004 received 3/6

40 day deadline is up on 4/7

Information Commissioner had to intervene, got most of the statements I asked for but some still missing.

19 March 2007 Starting on them PROPERLY (at last!)

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ok thanks ,only just learning to find my way around the site,will stick to one thread from now on:o

Think i should send LBA to b.card as the rejection letter although threatens court proceedings is predominantly about rejecting the offer,what do you think cos thier time limit is already up?

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If you let them, they will write and write until you get fed up and give up.... If you have sent them 2 letters asking for full amount and allowed a month for settlemnt from your 1st request, then sue them, that will sharpen their minds wonderfully.

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I had the same problem, offered me £312 when I was claiming £840.00. Sent a rejection letter straight back, but they credited my CLOSED barclaycard with this money. So, I have this £312.00 on an account and don't even have a card to spend it. Got another letter acknowledging my rejection but nothing about the balance offered! Nevermind, logged with MCOL yesterday. ;)

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