barclays pay up!!

[1morenite]

Hi everyone first time on here so good luck to all you ripped off punters! just sent my first letter off to barclays requesting all the money they`ve kindly saved for me over the past 6 years. £1700 in total all for overdraft charges. would like to hear from anyone who has been claiming from barclays! have i got any chance of getting my money back? seems to good to be true!!

[lori1]

hiya 1morenite, welcom to cag be sure to read the faqs and the step by step instructions then have a read throught the barclays thread

http://www.consumeractiongroup.co.uk/forum/barclays-bank/

and see how others have claimed back charges from barclays once you have done that begin your own thread in the barclays forum and post any questions you may have, people are very friendly and will help you if they can. best of luck with your claim.x

[1morenite]

hi everyone, just need a little advice....? sent letter to barclays last week requesting refund for charges ect, sent it to the main branch in leicester, just been told i should have sent it to head office in cheshire, is this right? and will i have to send another one?

[pt2537]

to be honest it doesnt really matter as they will re-route your letter through their internal mail anyway. i sent my prelim letter to lloydtsb local branch in southampton and recieved a response from their customer service centre in andover so i wouldnt worry.

 

regards

 

paul

[livelylad]

Use this address.

Freepost RLTA-CSUE-TCHC

Barclays Bank plc

Head office customer relations

1 churchill place

london

E14 5HP

[dar£n]

I sent mine to my own branch, and like the other guys say, it gets forwarded to their Head Office for processing.

I got my statements back 7-14 days later.

[Trucker]

Use this address.

Freepost RLTA-CSUE-TCHC

Barclays Bank plc

Head office customer relations

1 churchill place

london

E14 5HP

 

when using this "freepost" address can you still send it recorded delivery??

[dar£n]

No,

Well I say that cos my Post Office charged me the std £1.00 to do it.

[1morenite]

thanks paul, can relax now! thanks.

[pt2537]

hi 1morenite

 

the only thing to keep in mind is when it comes to filing court action (should it be needed) you have to put the head office address on the court forms as the defendants address as far as im aware

but it doesnt matter at this stage

 

 

regards

paul

[1morenite]

can anyone advise me as what to do next....? sent a prelim letter to barclays asking them to repay charges etc. got a reply today and it goes like this! (we are sorry you have had to contact us about the level of service you have received from barclays. thank you for taking the time to do so.

we are looking into your concerns and will let you have an answer or update as quickly as possible, but no later than 29 march.

i have enclosed a leaflet explaining how barclays works to resolve complaints. i hope you find this useful.)

 

so do i just send LBA or wait until 29 march? is this just another delaying tactic by barclays.....? thanks if anyone can help!!

[Michael Browne]

Send the LBA 14 days after the date of the prelim letter

[pt2537]

Hi,

 

Send you LBA 14 days after your prelim letter. dont wait for barclays to drag their heels . you set the time scales not them so just go ahead and send the LBA and then if they dont reply in 14 days after they recieve it then its off to court you go!!!!

 

ps. dont forget to send all letters via recorded delivery so you have proof they have received them

 

Good luck with your claim

 

regards

 

paul

[Bigmac versus]

Basically they will try to extend all the timescale you set and if you give them a sign of your willingness to do so they will drag their heels. Once you send your LBA they will know you are not to be messed about, good luck.

[1morenite]

thanks all! LBA will be sent tomorrow, just one more thing....? not sure where to send it? sent the prelim to my main branch in leicester, do i do the same with this one! thanks again,

[Bigmac versus]

That will be fine

[1morenite]

hi everyone,

can anyone help me to work out the interest rate! i`m claiming £1635 plus 8% =£130 been looking at some of the threads and some people are claiming 4-5 times this amount, what am i doing wrong...? thanks

[why!!!!!!]

hi,

probably a stupid question but have u done a schedule of charges with days since offence and 8% interest? It is my belief that some peoples interest may seem higher than yours as their days since offence go back further.(someone correct me if im wrong there)

let me know if you need any help to go through it all.

claire

[Trucker]

Looks to me like all you have done is added 8%. You should use the charges spread sheet (links below). You have 2 options, either flat 8% per annum (per charge) or compounded contractual interest. Using the simple spreadsheet works out the 8% method and the advanced contractual. If you choose the advanced method be prepared for your court case to go fast/multi track way. The simple method should ensure keeping things to the small claims.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

 

 

[1morenite]

Hi all,

I`m in the process of calculating interest using the simple english spreadsheet! can anyone tell me if there is a quick way of working out the days since offence column, as many of my claims date back to 2001 and there is about 70 of them it`s gonna take me forever to work out!! (its doing my ******* head in) any help appreciated.

thanks.

[Michael Browne]

See here for a visual guide:

http://www.consumeractiongroup.co.uk/forum/barclays-bcard-woolwich-successes/7226-maisielou-barclays.html#post50088

 

Overwrite the existing examples type of charge, amount and date.

 

The days since and 8% will be calculated automatically

 

Save it (for use later at court), then delete/hide the last 2 columns (8% bits) and print out as your schedule of charges.

[1morenite]

thanks for your help micheal, ive done exactly as you said, and left the last two columns to be calculated automatictly, but nothing is happening, am i thick or something, the 8% only calculates when i manually enter the days since!!!

[Michael Browne]

It's possible that one of the formula has beendeleted. The only thing I can suggest is to try downloading the spreadsheet again and see if that works.

[redstef]

I iked using (VAMPIRESS'S CHAMBER), it does mean you have to register with Google, but only takes a few minutes.

 

Stef

[rightfullymine]

hi i used the one that micheal brown has linked.. i put it on my desktop, i too got into a bit of a muddle with it and had to download it again.. it did work and the last columns add up on their own..

good luck, go get em!!