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    • Yup, for goodness sake she needs to stop paying right now, DCA's are powerless, as .  Is it showing on their credit file? Best to use Check my file. All of the above advice is excellent, definitely SAR the loan company as soon as possible.
    • Hi all, I am wandering if this is appealable. It has already been through a challenge on the Islington website and the it was rejected. Basically there was a suspended bay sign on a post on Gee st which was obscured by a Pizza van. The suspension was for 3 bays outside 47 Gee st. I parked outside/between 47 & 55 Gee st. I paid via the phone system using a sign a few meters away from my car. When I got back to the car there was a PCN stuck to the windscreen which I had to dry out before I could read it due to rain getting into the plastic sticky holder.  I then appealed using the Islington website which was then rejected the next day. I have attached a pdf of images that I took and also which the parking officer took. There are two spaces in front of the van, one of which had a generator on it the other was a disabled space. I would count those as 3 bays? In the first image circled in red is the parking sign I read. In the 2nd image is the suspension notice obscured by the van. I would have had to stand in the middle of the road to read this, in fact that's where I was standing when I took the photo. I have pasted the appeal and rejection below. Many thanks for looking. ----------------------------------------------------------------------- This is my appeal statement: As you can see from the image attached (image 1) I actually paid £18.50 to park my car in Gee st. I parked the car at what I thought was outside 55 Gee st as seen in image 2 attached. When I read the PCN issued it stated there was a parking suspension. There was no suspension notice on the sign that I used to call the payment service outside number 55 Gee st. I looked for a suspension notice and eventually found one which was obscured by a large van and generator parked outside 47 Gee st. As seen in images 3 and 4 attached. I am guessing the parking suspension was to allow the Van to park and sell Pizza during the Clerkenwell design week. I was not obstructing the use or parking of the van, in fact the van was obstructing the suspension notice which meant I could not read or see it without prior knowledge it was there. I would have had to stand in the road to see it endangering myself as I had to to take images to illustrate the hidden notice. As there was no intention to avoid a parking charge and the fact the sign was not easily visible I would hope this challenge can be accepted. Many thanks.   This is the text from the rejection: Thank you for contacting us about the above Penalty Charge Notice (PCN). The PCN was issued because the vehicle was parked in a suspended bay or space. I note from your correspondence that there was no suspension notice on the sign that you used to call the payment serve outside number 55 Gee Street. I acknowledge your comments, however, your vehicle was parked in a bay which had been suspended. The regulations require the suspension warning to be clearly visible. It is a large bright yellow sign and is erected by the parking bay on the nearest parking plate to the area that is to be suspended. Parking is then not permitted in the bay for any reason or period of time, however brief. The signs relating to this suspension were sited in accordance with the regulations. Upon reviewing the Civil Enforcement Officer's (CEO's) images and notes, I am satisfied that sufficient signage was in place and that it meets statutory requirements. Whilst I note that the signage may have been obstructed by a large van and generator at the time, please note, it is the responsibility of the motorist to locate and check the time plate each time they park. This will ensure that any changes to the status of the bay are noted. I acknowledge that your vehicle possessed a RingGo session at the time, however, this does not authorize parking within a suspended bay. Suspension restrictions are established to facilitate specific activities like filming or construction, therefore, we anticipate the vehicle owner to relocate the vehicle from the suspended area until the specified date and time when the suspension concludes. Leaving a vehicle unattended for any period of time within a suspended bay, effectively renders the vehicle parked in contravention and a Civil Enforcement Officer (CEO) may issue a PCN. Finally, the vehicle was left parked approximately 5 metres away from the closest time plate notice. It is the responsibility of the driver to ensure they park in a suitable parking place and check all signs and road markings prior to leaving their vehicle parked in contravention. It remains the driver's responsibility to ensure that the vehicle is parked legally at all times. With that being said, I would have to inform you, your appeal has been rejected at this stage. Please see the below images as taken by the CEO whilst issuing the PCN: You should now choose one of the following options: Pay the penalty charge. We will accept the discounted amount of £65.00 in settlement of this matter, provided it is received by 10 June 2024. After that date, the full penalty charge of £130.00 will be payable. Or Wait for a Notice to Owner (NtO) to be issued to the registered keeper of the vehicle, who is legally responsible for paying the penalty charge. Any further correspondence received prior to the NtO being issued may not be responded to. The NtO gives the recipient the right to make formal representations against the penalty charge. If we reject those representations, there will be the right of appeal to the Environment and Traffic Adjudicator.   Gee st pdf.pdf
    • Well done.   Please let us know how it goes or come back with any questions. HB
    • Incorrect as the debt will have been legally assigned to the DCA and they are therefore now the legal creditor. Read up on debt assignment.   Andy
    • Thanks Man in the Middle and everyone it's greatly appreciated form was filled in online yesterday now just have to wait and see
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Nattie - Help Please


KevBiff
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Hello all, I'm a new user to this forum, and would like Natties advice (for obvious reasons). I have sent my initial list and letter of charges to Natwest, who have since sent me a letter from the Cust Response Unit etc, declaring they would contact me within 10 days. It has been nearly a month, and I have contacted them by telephone twice, the most recent last Tuesday when they told me an offer letter is in the post. What would be my next best move oh wise one ???? (Charges are approx £1000 - for info)

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Hiya KevBiff

ladybirds right you'll get loads of help from everyone here! Here's the link if you haven't found it yet for the LBA letter you should send:

 

LBA template

<--If you think this post was helpful, click on the scales underneath my alias and help me catch up with the others!!

 

Sky Broadband:

Requested 5/11/06

Letter 6/12/06

Equipment received 20/12/06

Connected 22/12/06

:)

Ongoing problems = 4.5 hours of calls

:x

Moved house 30/04/07

Not connected = 1.5 hours of calls

:x

Complained 16/05/07

New Equipment Received 21/05/07

Connected 25/05/07

:)

No problems with connection, await refund of calls / time ...

:rolleyes:

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Cheers nuddy, I'll get that sent out asap. Can't help thinking I'm at the bottom of a long ladder that you guys are nearing the top. Would it be safe to say that Natwest are one of the more difficult to get the charges back from ?

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These will also help you . Good luckluck.http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html#post436526

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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I guess from what I've read that Crapwest are no better nor worse than any other bank, just get that claim in and get your money back, and post if you need help.

 

If you want to read where I'm up to - only sending my LBA today too - you can see it at nuddy vs natwest.

 

Click on the scales under my name if you think my posts are helpful (help me catch up with everyone else!!)

 

good luck

<--If you think this post was helpful, click on the scales underneath my alias and help me catch up with the others!!

 

Sky Broadband:

Requested 5/11/06

Letter 6/12/06

Equipment received 20/12/06

Connected 22/12/06

:)

Ongoing problems = 4.5 hours of calls

:x

Moved house 30/04/07

Not connected = 1.5 hours of calls

:x

Complained 16/05/07

New Equipment Received 21/05/07

Connected 25/05/07

:)

No problems with connection, await refund of calls / time ...

:rolleyes:

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Nuddy,

Sorry to differ on opinion, but Nat West are absolutely awful in the manner of trearment they have dished out to people claiming their unlawful penalties back . They might be appearing to be very nice to some people, but usually these are for the smaller claims. Which are totally non economical for them to defend. The bigger claims they are taking up to the wire. Cobbetts their solicitors are particularly good at milking the fatted cow (Nat West )at our expense . My personal opinion reading other threads is that Nat West is one of the worst for refunding what is rightfully yours.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Really everyone has their own experience of dealing with these banks ect. I am mainly talking about Nat West and my own ,and quite a few others experiences. Thanks for the the comments which i have no doubt are also spot on.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Cheers for the help Parkvale.

 

Nuddy I will follow your progress as suggested, as we're at around the same stage.

 

Glad this website was recommended to me, learnt more in one morning than in the last 1-2 months.

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This whole site is a continual learning experience. Also you will find your confidence will also soar with your experience. Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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I agree, this forum is amazing. I'm still soooo new compared to you but hoping KevBiff will soon find everyone approachable, knowledgeable and up for a laugh!

 

Best luck, you'll be fine now you've found CAG!

<--If you think this post was helpful, click on the scales underneath my alias and help me catch up with the others!!

 

Sky Broadband:

Requested 5/11/06

Letter 6/12/06

Equipment received 20/12/06

Connected 22/12/06

:)

Ongoing problems = 4.5 hours of calls

:x

Moved house 30/04/07

Not connected = 1.5 hours of calls

:x

Complained 16/05/07

New Equipment Received 21/05/07

Connected 25/05/07

:)

No problems with connection, await refund of calls / time ...

:rolleyes:

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Guest NATTIE

I turn up late for the meeting and i everyone piles in!!. Well, i skim read it all and apologies guys but Private Messaging is turned OFF at the moment. Well, let me see, Prelim says on it give me my money back in 14 days or i take it further, let me think, Letter Before Action comes 14 days later because i will not be disuaded. Never wait for the bank to contact you, if you can wait for others to follow their timescales we can forget about you. I think you know where i am coming from on this. You need to send the LBA on schedule and then if they fail to respond you will sue my employers. This is your money, how much do you want it back? Would the bank delay charging you because you may have to wait 10 days to speak to them? NO. So Letter before action and then hopefully we will see WON on your thread.

 

By the way Private Message a Moderator to change title of the thread. OK?

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Nuddy, what a funny name. As in "in the nuddy", or something else. ??? Fendy xxx

 

Oooooh Fendy! You've been hanging around with me way too long honey!!!!!! xxxx;)

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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Guest NATTIE

No no no, customer relations unit, 225 shenley Road Borehamwood, Hertfordshire, cannot remember post code but is in stickie which livelylad has got on the natwest forum

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