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    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
    • Just be careful with your language on what you post here - Keep it above board Lets see what you send to the big boss. 
    • I made that payment on 13th Feb, then it all went down hill. 
    • Massive potentially that payment has been made in some form as accompanying evidence to your financial difficulties.  And yes, but add some more zing to the email if it goes to the CEO - You need to make them understand what they have done. And telling the CEO  / MD of the biz what their actions have done to you - It adds to the complaint weighting.    
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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pking v hsbc


paul king
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this it a brilliant site i have sent off my first letter asking for my money back (£3229.00) they have sent me a letter back same things stalling tatticks so i just have to wait untill tommorow the deadline sending off my lba tommorow for all my money back wish me luck

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Paul,

it wont get to court so no need to worry. The 8% interest is added at mcol time not yet. At this stage you are just claiming your charges back. You will however get to add the interest as they rarely full offer before mcol. Think of this as a savings account that you never knew you had with 8% interest ;) .

Just do your homework by reading threads on this site and you will find most questions you have will be answered. If not just ask and you will be answered.

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paul, take a good look around the site and familiarise yourself with the process of claiming. read the faq's and as many threads as you can. we're here to help, but it's a 'self-help' site so you need to build up your confidence and know what you are doing - try and be one step ahead.

good luck

If i've been helpful in any way....then tip my scales over there!

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thanks i have been looking at this site for 6 months now and only just bucked up the currage to do some thing about my bank i have sent my lba letter hand delivered to the bank and even got it signed!! cant trust the bank ppl let see what happens now !!!

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Now you have sent off your lba, you might receive a letter from colin langdale saying they are looking into it, however this will be reffering to your prelim letter, you will probably get a response to your lba with a measely offer after you file with mcol. This is probably due to his workload :D . Just stick to your schedule, if you have been looking around this site for some time you should be fairly clued up already.

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  • 3 weeks later...

hiya... now you've filed your claim - wait until you get your notice of issue in the post, and send 2 copies of your breakdown to the courts and one to dg solicitors. well on your way now - just have to be patient ok?

If i've been helpful in any way....then tip my scales over there!

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  • 4 weeks later...

well the 28 days is up for hscb (dg) as of tommorow and they havent filed for a defence yet so i will click the defult judgment and see who gets there first!! i hope they dont do it tommorow fingers cross or i will be waiting ages

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  • 3 weeks later...

hi i have had the defence come through my door they put thir defence at the last second crafty bankers now i have had my claim sent to my own court just waiting till my aq comes in if there is one !! i hope not as i have no money left untill the end of the month and to make matters worse i have had my account closed becasue i wont pay the 500 pounds back that i owe them because i said that they owe me £3500 first and that i actually had to broworow the money because hsbc pushed me to have it becasue of the charges

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crafty bankers indeed! you will hear from the local judge next on what direction he will take. there may/may not be an AQ. Even if there isn't though there MAY be an allocation fee. Give the court a ring if you dont hear soon. Hopefully it wont need paying till after pay day.

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  • 2 weeks later...

then i'd ring on tues a.m. to the number on the letter and just double check -

tell them that it refers to you sending an aq and that you haven't been sent one nor have you sent one in. the reasons to double check are two, one to make sure that was the correct info for your case and sometimes if a case is allocated (even without an allocation questionaire) there is an allocation fee required - some courts have asked for one to be paid and some haven't - but it seems to be on the claimant to find out - so first find out if that info is correct and then make sure you don't owe them an aq fee.

 

 

i would think if this is all correct - you'd be a prime example of someone who would want to send the draft order for directions anyway as it would bring the goalposts forward. if you don't do one - then start the nudging as per post 1 of both the aq threads in my signature - but here's a link for doing the draft order - Is your court dispensing with the Allocation Questionnaire?(3 Viewing) (multipage.gif1 2) . you'll see when you read this link that the fee is sometimes due (within 14 days) and they don't even tell you - it's up to you to find out.

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my court in bristol is not despencing the allication questionaire and they said that i dont need to pay the fee for it because i never filed one and the court had said that my letter to get hsbc defence struck out has now been seen my the district judge and they would let me know soon i have a long way to go now to wait it's annoying!!! so can any one help on what i need for the courts and things i have also phoned up hsbc asking for my statements but they havent come through yet and also i have sent dg a email saying that im still here and wont go away kinda thing many thanks

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oh yeah my letter from the courts sataes:

notice of allocation to the small claims track (hearing)

district judge rowe has considered of case and allocation questionaires/files and allocated the claim to the small claims track.

the hearing of the claim will take place at 11:30 on the 6 august 2007 at bristol **** and should thake no longer than 5 minuites

 

each party shalldeliver to every other party and to the court office copies of all documents an which he intends to rely at the hearing no later than 23 july 2007

 

can any one help what do i do now to get the case up to scratch im a bit thick lol

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  • 4 weeks later...

how did you determine your charges did you claim for any outside the four years they sent you? - if you got them online - you could print those out.

you only need to include the pages of statements with charges on them not all statements.

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