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    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
    • Also, have you told us how much you paid for this vehicle? Are there any other expenses you have incurred – insurance, inspections et cetera? How far away from the dealership do you live?
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Diskmandave -v- Robinson, Way & Co - The Never Ending Story


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You know when you are in trouble falling asleep at the keyboard, when at work everybody asks you what that funny imprint of the letter 'H' is on the tip of your nose.

 

Well, their clients are Robinson way . So named as the creditor . They have referred the query to themselves are are thus pondering and awaiting their own instructions. What a joke of a company .

 

Good innit! The letter H is imprinted on my forehead...!!!

 

DMD -Vs-

fighting0061.gif

RobWay!! Who's going to win.....???!

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I hope most in robinson way are man utd supporters. Good win today for city )

 

edit:

 

If you want to do naughty letters, do like i did. A letter from the STD clinic with most of it showing in the envelope window to a high ranking .. in your case London Scottish ..executive.

 

If DCA's want to play those games ( aka your envelope scan ) , we can play them better .

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My dearest Horwich Farrelly,

 

Words cannot express how excited I was to receive another one of your lovely stripey letters. Our relationship has grown steadily over recent months and there are moments even now when I have to stop and poke myself for being so deserving of your time and attention. Your loyalty and devotion is truly overwhelming.

 

I eagerly await instructions from your client as to the next stage in our special friendship.

 

With baited breath,

 

Dave... :p

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There is such a lot of scope for revenge with the large windowed envelope . Do you think Louise Scholfield , the collection manager at robinson way would understand if similar embarrasingly formatted letters came her way ? I think she would be ok , she knows how easy it can happen .

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It seems that quite a few DCAs suffer from this sort of dissociative identity disorder.

 

Horwich Farrelly seem to only use one address (and it's not Quays Reach), so you could write to the senior partner to say that you have received correspondence purporting to be from his firm from Quays Reach, which you know only as the address of a disreputable DCA. Since you cannot fathom why one company would seek to misrepresent themselves as another (except to mislead), nor can you work out why a client would need to take instruction from themselves, and since his firm doesn't list Quays Reach as an office, could he clarify the situation, by confirming (or not) whether there is indeed a Horwich Farrelly office there and how many HF staff work there.

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It would be intereting to know if a REAL solicitor actually signed off on any of those threatomatic standardised forms. There probably isnt a real solicitor anywhere about the scummy DCA office. Some spotty kid with an O level in woodwork is probably their legal advisor as he had read the first two pages of a John Grisham Novel

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At this point..... If anyone wants to suggest a letter, even a bit of naughty fun please say so!!! Always up for some fun.....!! LOL!!

 

T'internet is full of useful ideas as to how one could obtain 'revenge' on these people who use large windows on their envelopes. Imagine the fun in the Robberscum Way/Whorewitch Farrely post room if some of their staff get letters from funny clinics or rival DCAs offering employment ;)

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DMD , can you not ask robbing **** way to up their output on the humourous bogus threats and exposure letters debacle , I am getting cold turkey here . Are robinscum way watching?, give that printer a kick , come on.. you know you never got a christmas hamper last year, you know FOS charges in plenitude are good for all.

 

Write one from bbc watchdog saying thank you for offering to provide details regarding illegal practices, we should like to contact you further for our autumn series.

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no no you sent the letters marked

 

 

300 marked LEGAL NOTICE

300 marked PAYMENTS ENCLOSED

300 marked NEW ADDRESS

 

without stamps

 

:-D

Me Vs AA/Blair Oliver - Defaulted on CCA, Committed Criminal Offence, started chasing payment

 

Me Vs Great Universal - Wrote off the 2k balance, couldnt supply docs

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/74209-me-littlewoods-catalogue.html

 

My Friend Vs Lowell Portfolio - Balance written off, all action stopped!

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75075-my-friend-lowell-victory.html

 

My Friend Vs Empire Catalogue - Balance Cleared

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/75713-my-friend-empire-droyds.html

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Subscribing :p

 

LOL Dave this is one of the best reads I have had in ages !!

 

Love Spiritgirl x

Please note I am not legally qualified, I am offering advice based on my own personal experience in the hope that it may be of help to others in a similar situation.

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Hi Dave, great thread.

I have been receiving letters from the wonderful people at Horwich Farrelly aswell, what a lovely bunch (not).

I'll watch your thread with interest and compare notes

Penny:) .

Whorewitch Farrelly really need to be reported to the Society of Solicitors in Leamington Spa.

 

In actual fact the letters come from the same threatomatic computer that Robberscums use. The spotty pre pubescent operator just changes the paper.

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Thats true ODC, the envelope and letter style are exactly the same as R,W&Co the only difference is the letter heading is Horwich Farrelly and under their name it says "Regulated by the Law Society" now somehow I dont believe that but maybe that's just me being suspicious.

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Thats true ODC, the envelope and letter style are exactly the same as R,W&Co the only difference is the letter heading is Horwich Farrelly and under their name it says "Regulated by the Law Society" now somehow I dont believe that but maybe that's just me being suspicious.

What actually should happen is that solicitor should check each and every one of these letters before they are sent out. In actual fact what happens is that they are sent out in a mass mailing and as they ar ''standard letters'' the soliocitor feels its not nessecary to check them. However as they are standard letters they often do not relate to the queries raised by the person to whom they are sent. Therefore a complaint should be made to the Society of Solicitors as these letters breach all the rules

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