Chasing Halifax Statements

[Chuchu]

I am just on my way to the post office to send my SAR recorded delivery. I put all charges on my account up to and including today....it was easier than having to confuse them by adding charges later. Good luck with your claim. Hopefully we should all have some good news in the not to distant future!!

X

[marie31]

good luck

[marie31]

i am just in the process of filling out my excel spreadsheet with the full amount of the charges that i have been charged but should i be taking off £5.00 which should be the standard charge for being overdrawn or shall i just go for the full amount of the charge in total

[scarlett79]

The only thing i can say is with reading lots of threads on here is everyone advises going for the full amount, like they always say its your money rightfully. I know on mine that i sent ,my overdraft was £200 but ive just totalled all charges and amounts ive had and asked for it all back, same with my boyfriend his od is £500 and again we always go over that but i just added every charge for the full amount. Hope this helps in any way.

[marie31]

thanks for your advice will give it a go and see wot happens

[sea-sidelady]

Hi Marie,

 

Add every charge, why would you want to deduct £5 from them, at the end of the day its your money......ALL OF IT..!

 

Get it all back and enjoy spending it.

 

Dont forget you can keep adding charges up until you file at court. But dont add the interest yet.

[Chuchu]

Hi marie,

 

Yes definitely go for all of it. It hasn't yet been decided what amount they should charge us and until then we have the right to claim all charges back!!

[Aaronsdad]

Even when they do decide (the OFT) what amount they should charge. It will only be a recommendation.

 

A D

[dpick]

Yes as with credit cards OFT made a report with possible fair amount reported anywhere from 2.50 to 12 depending what you are reading. Credit card companys are trying to offer the difference but claims are still being paid for full amount.

 

go for the lot and good luck.

 

dpick

[marie31]

just sent letter off with excel sheets of charges, bring it on lets see what happens

[Vebb]

Marie - I am waiting...and new to all this... so let me know how you are getting on as I am just behind you by looks - all advice much appreciate

[marie31]

hiya guys

 

any fellowe Halifax or HSBC claimers can you advise if you have had any luck claiming lately as received a ltter last week saying that there is an 8 week wait for investigation purposes are they trying to pull a fast one and should i send the second letter or not, really confused

[sea-sidelady]

Send the second letter. It is just a stalling letter from them. Ignore it.

 

It is still your timescale. 14 days between each letter.

[Solari]

I've been messed around too.. I was told that something had been "keyed in wrong" which is BS in my opinion as the correspondence I've received had my name and address and correct account number on it. They said it would take up to another 40 days to get my statements! :o

 

LBA for non compliance went off today.

[Vebb]

Marie - these guys who have advised you really know what they are talking about... they have been there and done it so to speak and have given much help to me, so I agree just stick with time scales, and send your next letter.

In my case, my prelim went on 14th of this month, no response as yet - LBA due to go on 28th of this month...so think we are quite close together in time scales and management of whole thing...keep in touch, or look out for my thread perhaps we can support each other a bit, and compare experiences from Halifax over the investigations??

Good luck!!!

[ladybird17]

Chuchu - can you just clarify your posting - if you have only just sent your SAR, how do you know what your charges have been? And what did you put them "on"?

[marie31]

ok have received statements, sent off initial letter for refund and been advised it will take 8 weeks, so i carried on as advised by looking through the forum and sent the LBA on the 22nd March , I am unsure of how to progress now as the 14th day from the LBA letter will be tommorow even though Halifax have advised it could take 8 weeks.

 

wot do i do is it worth phoning them

[dpick]

ok have received statements, sent off initial letter for refund and been advised it will take 8 weeks, so i carried on as advised by looking through the forum and sent the LBA on the 22nd March , I am unsure of how to progress now as the 14th day from the LBA letter will be tommorow even though Halifax have advised it could take 8 weeks.

 

wot do i do is it worth phoning them

 

Hi marie I phoned Halifax after 7 days from LBA got nowt but they then range back 2 days before I would be starting court process and they agreed to full refund I have signed form and am waiting payment.

 

So yes I think it would be worthwhile though some peeps have not got anywhere this way and my claim was for £2295 this is about middle ground value wise for claims with the Halifax

 

dpick:p

[marie31]

right sent LBA and is now 14 days from sending letter, need to now think about court action but not sure how to start sorting this out even though all the forms are on this site. The initial response from halifax was 8 weeks response so sent the 14 day LBA. today is 14 days and have had no response, tried to fone to chase and seem to be stuck in a queue, obviously need to go to next state of court claim but not sure how to go about it.

can someone please help me

[ladybird17]

Hi, go into the bank templates library, and look at Money Claim on line and N1

 

The difference is one you do on-line (obviously!) but it doesn't have a great deal of room on it if you need to write a lot, and the other is one you actually submit into the court yourself, but it does give you more room if you need it.

[Vebb]

Marie 31 - have you done your Court action yet - looks like we may be on target to hit around about together...are you giving extra days for bank holiday - or just hitting the court on target days?

Advice & support desperately needed at this stage - how do you feel??

Hope to hear from you soon!!

[marie31]

have received letter from halifax stating that they are still investigating matter and will let me know before the 4th May, foned them this morning and they advised the same thing, am just about to try and put a claim form through as relocating to ireland just after the end of the month so the money would come in very handy.

 

not very confident about filling the form in to be quite honest, found a website called moneyclaim.gov.uk and they take you through process but unsure of how to deal with the fees and stuff

[sea-sidelady]

Hi Marie,

 

It can get very confussing if you use other sites along side this one.

You will get all the help here. Are you doing mcol. If so this should help...

 

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/71369-getting-mcol-right.html#post614610

 

If you are doing N1, the local court might help you.

Please have a read. Some one WILL help you through it.

[Vebb]

Marie - we are at the same stage...totally - just if you are like me the MCOL looked so frightening, it was a can I, can't I feeling...but I took the plunge, and it has gone, and do I feel so much better - the info Sea side lady has given you literally talks you through it.. you will be surprised honest, just the first time I read it, I felt totally out of my depth, but kept reading up on everything and gained strength from survivors, and then went back to it, and I could see where it was coming from...the info is amazing!!

If you ever fancy a comparison on situ stages ... you know where I am!!

Good luck!!