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    • Hi T911 and welcome to CAG. As you say, an interesting screw up. So much for quality control! Anyway, our regular advice is to ignore all of their increasingly threatening missives... UNLESS you get a letter of claim, then come back here and we'll help you write a "snotty letter" to help them decide whether to take it any further with their stoopid pics. If you get mail you're unsure of, just upload it for the team to have a look.
    • Thanks @lolerzthat's an extremely helpful post. There is no mention of a permit scheme in the lease and likewise, no variation was made to bring this system in. I recall seeing something like a quiet enjoyment clause, but will need to re-read it and confirm. VERY interesting point on the 1987 Act. There hasn't been an AGM in years and I've tried to get one to start to no avail. However, I'll aim to find out more about how the PPC was brought in and revert. Can I test with you and others on the logic of not parking for a few months? I'm ready to fight OPS, so if they go nuclear on me then surely it doesn't matter? I assume that I will keep getting PCNs as long as I live here, so it doesn't make sense for me to change the way that I park?  Unless... You are suggesting that having 5 or so outstanding PCNs, will negatively affect any court case e.g. through bad optics? Or are we trying to force their hand to go to court with only 2 outstanding PCNs?
    • That is so very tempting.   They are doing my annual review as we speak and I'm waiting for their response once I have it I will consider my next steps.    The debt camel website mentioned above is amzing and helping to. Education me alot    
    • Sending you a big hug. I’m sorry your going through this. The letters they send sound aweful, and the waiting game for them to stop. But these guys seem so knowledgable and these letters should stop. Hang in there, and keep in touch. Don’t feel alone 
    • In my time I've never seen a payout/commission from a PPC to a landlord/MA. Normally the installation of all the cameras/payment of warden patrols etc is free but PPCs keep 100% of the ticket revenue. Not saying it doesn't happen mind. I've done some more digging on this: Remember, what your lease doesn't say is just as important as what it does say. If your lease doesn't mention a parking scheme/employment of a PPC/Paying PCNs etc you're under no legal obligation to play along to the PPC's or the MA's "Terms and conditions". I highly doubt your lease had a variation in place to bring in this permit system. Your lease will likely have a "quiet enjoyment" clause for your demised space and the common areas and having to fight a PPC/MA just to park would breach that. Your lease has supremacy of contract, but I do agree it's worth keeping cool and not parking there (and hence getting PCNs) for a couple months just so that the PPC doesn't get blinded by greed and go nuclear on you if you have 4 or 5 PCNs outstanding. At your next AGM, bring it up that the parking controls need to be removed and mention the legal reasons why. One reason is that under S37(5b) Landlord and Tenant Act 1987,  more than 75% of leaseholders and/or the landlord would have needed to agree, and less than 10% opposed, for the variation to take place. I highly doubt a ballot even happened before the PPC was bought in so OPS even being there is unlawful, breaching the terms of your lease. In this legal sense,  the communal vote of the "directors" of the freehold company would have counted for ONE vote of however many flats there are (leases/tenants) + 1 (landlord). It's going to be interesting to see where this goes.  
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greengrocer vs HSBC


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Hi all

 

I'm taking a holiday from the Capital One board to spend some quality time with HSBC. Worked out six year's worth of charges - £2k. Before I send the preliminary request for payment, I have a quick question:

 

Re the 6 year thing - does it go from the dates exactly, or the years? I mean, now it's Feb 07, can I claim back for Jan 2001? Or is that past the deadline? And, if that is past the deadline, is e.g. 10th Feb past the deadline too?

 

Thanks in advance, looking forward to spending time with y'all

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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I think the bank will play it that the date from which the six years counts is the date you take them to court. But there's no harm in listing them all, and presuming that the relevant date is the date on which you first wrote to them eg today, if you get your preliminary letter off to them now. Or even back to January, if you wish. They'll just tell you you're wrong. But it might be safer to stick to the rules, ie the date you first write to them.

 

However, if it's a significant amount of money beyond the six years, there are some threads where others have claimed this far back. Perhaps somebody else could advise which ones you should look at.

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Thanks for that. I don't think it will be much more after the six years, as I've not had the account for much longer than that. But I would like to get January '01 in, as there's a £60 charge there - every little helps. :-)

 

Rgds

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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enter the total amount on this account, i have seen other posts on here that you can claim from the time 'you are aware' of the unlawful charges. quibbling over a few days after 6 years would annoy a judge in your favour if the banks 'actually' took you to court. Also its easier to remove it to be 'nice' than add it in later.

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Well, here goes. First letter (prelim req for repayment) sent today. Amount=just over 2k. Let's see what happens. Wish me luck!

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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  • 3 weeks later...

Received letter dated 9th March "thanks for your letter, we're looking into it, we'll get back to you".

 

14 day deadline up last weekend. LBA will be sent out tomorrow.

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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  • 3 weeks later...

Lost track a bit there. LBA sent today. And they've charged me another £25 in the meantime.

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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:) good stuff! Let's hope they get so busy they just pay out without giving us hassle...!

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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Make sure that up to when you file for court that you keep adding any new charges onto your claim. Once you have filed for court you can't make any further changes to your claim without paying the £35 admin fee :)

Guide to claiming back your bank charges

 

Most of your questions can be answered by following this link.

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Yep - will do - did get arrangement fee [informal??] charge last month so added it onto my LBA charges schedule...still not sure about overdraft interest tho - on the date they apply the interest I have been in credit so there has been nothing to claim - but the charge is actually for e.g. 25th of the month to 27th of next month - so what balance do I use??? Help appreciated !!:eek:

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i do understand what you are saying charliedog - but i don't see how you can put it in except by using the balance at the time of the charge. you might ask Bong that question - she is resident ace on the s/s questions.

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Thanks Lattie - I think it was a post from someone else I must have read where they said just use the figure from that charging period where you were in the red ...to accumulate the interest charges:roll:

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  • 3 weeks later...

Well well well. Received an offer today of £1700 (after LBA stage). Total claim £2100. They say they will not offer any more because some of the charges go back more than 6 years.

 

Can I just check something: My claim starts from Jan 2001. My Prelim request for payment was sent on 27 Feb. So, ok, those charges from Jan-Feb 2001 are beyond six years, and there's only a couple of them. But the rest? Surely they are within the time period.

 

Even if the whole of 2001 is taken out the claim only goes down by about £200. So I don't know where they got their £400 reduction for their offer from.

 

Do you think it's worth writing back to them stating this and asking for an increased offer? They want me to accept £1700 as full and final.

 

Cheers

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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you have a couple of options - write back and let them know you are interested in dealing - so maybe pick a figure half way between your claim and their offer and say - like - i don't think i can accept this offer but if you'd like to make me an offer of xxxx, i will consider accepting it (actually a round figure of 2k might be looked at - telling them you disagree with their assessment of your case but you know how busy they are and for the sake of argument... you'd accept 2k - on these charges - they will send something that means you can't file against these charges again);i'm betting you'd get 2k (just don't sign away your right to ever claim again)

or, you could just accept it

or, you could carry on and file your claim - you will be charged 120 but that is added to the claim - plus you will be adding 8% interest on to the claim but- you will be waiting along with all the others - my best guess is around 4 weeks for the defense to be filed and another 4 weeks or so of dg stalling though that's a broad generalisation.

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well well greengrocer - what have you got??? I sent my LBA same time as you and not even had reply yet!! And I sent it recorded to the one and only Mr Langdale...looks like I've got to go the MCOL route this week..perhaps its because my claim is for more you have claimed for - and when the 8% goes on it will be just over 5k...you are very lucky to have an offer after the LBA...but I'd still hang fire for the rest!!:roll:

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Letter sent today asking for 2k. I'm giving them 10 days to reply. After that it's MCOL.

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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Good luck - as I aid perhaps they offer to pay out on claims under 5k ..not even had reply to LBA ...just wondering because the 8% is calculating every day it will soon take my claim to just below 6K - so MCOL hopefully is still route to take??....:confused:

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  • 2 weeks later...

No reply to my reply to their reply to my LBA. Emailed them today, just in case they want a little nudge. If they don't want a friendly nudge, they can have a less friendly one from MCOL at the end of the week.

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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As they have all said on the CAG - stick with it - there are loads of us waiting and all at different stages ...some get offers early- some don't - just believe in the power ..and if all else fails send crusher in!! lol:grin:

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Ha. This is funny. Got a letter yesterday telling me that they still haven't received a reply from me and if I don't reply they'll consider the matter closed. Funny, that, seeing as I sent my reply recorded delivery (and got a signature confirmation) *and* sent an email too. A stalling tatic, perhaps?

 

Anyway, have replied, again. Will fill MCOL this week. They'll take notice of *that* reply, methinks.

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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Received new offer today of £2k. This is only a little short of what I asked for originally, and is in agreement to what I asked for following their first offer. I plan to accept. I'll keep my wits about me until it's in my account, though.

 

Success!

 

GG

Capital One: S.A.R - (Subject Access Request) 14 Nov 06, Prelim 8 Dec 06, LBA 10 Jan 07, MCOL 1 Mar 07. Settled in full 2 Apr 07. :)

HSBC: Prelim 27 Feb 07, LBA 10 Apr 2007, Received offer 25 Apr 07. Rejected 2nd May 07. Received new offer 22 May 2007. Accepted 22 May 2007. Settled.

Barclaycard: SAR 2nd May 2007.

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have you already accepted?

did you file your mcol?

i'm thinking you'll get your money back for that plus that extra £25 charge they took off you with one more letter if you are game -

 

if you didn't already file the mcol - you could still get that extra 25 - but

if you are happy with what they are offering - then take it. you will have done it without actually filing a claim - that's cool.

and success it is!!!!

congratulations. if they mess you about paying up you cna still threaten to file the claim.

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