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    • FTMDave
      Excel/DCBL ANPR PCN - Appealed - 5minutes overstay - iceland gravesend

      By FTMDave · Posted

      I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • FTMDave
      PCM vanishing windscreen PCN - Royale Leisure Park - W3 (London)

      By FTMDave · Posted

      Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • AllianceParkingHater
      Alliance Parking ANPR PCN (NTK now LOC) - Appeal Refused - 17min Overstay - Harlyn Bay

      By AllianceParkingHater · Posted

      I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • sprouting
      Moorgroup (Moorcroft?) on behalf of eBay

      By sprouting · Posted

      Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • leighb3ta
      Problem with The Sims on Macbook

      By leighb3ta · Posted

      Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/

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    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

UKPC parking invoice - tesco Faraday retail park,Coatbank Street, Coatbridge. ML5 3SQ scotland

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buzby

buzby

Posted
Posted
I know of a Tesco that has car park that is never more than half full, This must surely be about generating income, and not solving a non-existant parking problem.

 

As noted earlier in the thread, NOT for Tesco. The income is whatever the PPC can make out of it. All Tesco gets is 'parking control' at no cost to them.

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worrygut

worrygut

Posted
Posted

This firm rossendales just dont get it-my daughters dealings with them are even more unbelievable-she sold her car through a car auction and 10 days later the new owners parked in a NCP and got a ticket-they have been chasing my daughter for well over a year now with usual letters and phonecalls phonecalls are still coming 12 months later -we dont know how to stop them -have written letter-ignored-tell them on the phone what happened and they can easily check with auction and dvla but they still keep ringing -yes i do tape calls-HELP????

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buzby

buzby

Posted
Posted

You'll get nowhere with harassment, they are chasing a debt which they believe is owed. They will continue t do so until you pay up - that's they way it works, and there is no point losing sleep over it as there is no 'appeal'.

 

What I would check out, is that she is no longer the RK of the vehicle, and the date this change was noted. Not that it amounts to much, but when requesting details from the DVLA, the requestor must provide the date of the incident, and if this is after the letter from the DVLA stating she is no longer the RK, it is the DVLA who are breaching the DPA by providing misleading information.

 

As for the calls, they are collecting an invoice that is not relevant, if you've said the vehicle was not yours on the date, just keep stating this and hang up. You have to requirement to negotiate or explain. Be polite, but firm.

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Guest Singe80

Guest Singe80

Posted
Posted

Before you all start calling me all your stupid names why don't one or two of you do something totally different and pay your contravention? Instead of looking for loopholes and claiming harassment and quoting every act possible just PAY!! You park on private land what gives you the right to park in 2 bays or in a disabled bay without a permit or a parent and child bay when you have no kids? You do it because there are some do gooders on site's like this that say you can. Will these same people back you in court??? Will they pay your court fees???? Doubt it very much. And I know what the next come back will be....... But these people don't take you to court because they're a [problem]. Wait and see people because the people who speak so loudly on here will soon be going into hibernation and you'll wish that you listened to Singe!! A final word would be, when you go into a car park there are generally some white lines, park between them then no tickets get administered, it really is that simple. Good luck to you all!!:rolleyes:

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londoncass

londoncass

Posted
Posted
Before you all start calling me all your stupid names why don't one or two of you do something totally different and pay your contravention? Instead of looking for loopholes and claiming harassment and quoting every act possible just PAY!! You park on private land what gives you the right to park in 2 bays or in a disabled bay without a permit or a parent and child bay when you have no kids? You do it because there are some do gooders on site's like this that say you can. Will these same people back you in court??? Will they pay your court fees???? Doubt it very much. And I know what the next come back will be....... But these people don't take you to court because they're a [problem]. Wait and see people because the people who speak so loudly on here will soon be going into hibernation and you'll wish that you listened to Singe!! A final word would be, when you go into a car park there are generally some white lines, park between them then no tickets get administered, it really is that simple. Good luck to you all!!:rolleyes:

 

Firstly, if one was to pay for the "contravention" it would be lining the pockets of a 3rd party and not the landowner itself.

 

Secondly Mr PPC. these people do support those who are taken to court

 

Thirdly, your final word, most forum users do park between the white lines, its just some PPCs decide that the bay was actually not for parking in. If perhaps there was an appeals system which was independant and actaully worked then I'm sure people on here wouldn't tell innocent drivers to simply ignore you!!!

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crem

crem

Posted
Posted

 

Thirdly, your final word, most forum users do park between the white lines, its just some PPCs decide that the bay was actually not for parking in. If perhaps there was an appeals system which was independant and actaully worked then I'm sure people on here wouldn't tell innocent drivers to simply ignore you!!!

 

..not forgetting londoncass, the good old "you can only park for 90 minutes" even though you parked perfectly then spent 2 hours spending loads of money in the shop, then couldn't get served through the tills coz they didn't have enough staff on. The same shop that apparently authorised the [problematic] to issue a scamvoice to you for all this hastle in their shop.

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Guest Singe80

Guest Singe80

Posted
Posted

Crem, why if you know you are authorised to park for 90 mins would you spend 2 hours in a shop, surely that's 120 mins. Would you go to a P&D car park and buy a ticket for 90 mins and spend 120 mins shopping?

As for Londoncass, I'm not Mr PPC, I work for a debt collections company who deal with Parking tickets and I hear 101 different excuses every day. There is an appeal procedure and a lot of appeals win. I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled. But excuses like, I'm not the driver, my permit fell under the seat, trolleys were blowing around the car park etc etc do not wash. You enter the car park voluntarily so abide by it's rules, if you don't then pay the monies owed and stop bleeting on site's like this. It really is pathetic that you can abuse a free car park and then complain when you get a ticket. :eek:

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Guest Singe80

Guest Singe80

Posted
Posted
Spot the troll - or perhaps just a lowly employee of UKPC? :lol::lol::lol: Singe80 - if you can't add anything constructive, go away and lurk on another forum.

If I was a troll then I wouldn't tell you what I did. I'm a debt collector, you're obviously a forum reader with not much better to do.....:lol:

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Conniff

Conniff

Posted
Posted
Crem, why if you know you are authorised to park for 90 mins would you spend 2 hours in a shop, surely that's 120 mins. Would you go to a P&D car park and buy a ticket for 90 mins and spend 120 mins shopping?

As for Londoncass, I'm not Mr PPC, I work for a debt collections company who deal with Parking tickets and I hear 101 different excuses every day. There is an appeal procedure and a lot of appeals win. I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled. But excuses like, I'm not the driver, my permit fell under the seat, trolleys were blowing around the car park etc etc do not wash. You enter the car park voluntarily so abide by it's rules, if you don't then pay the monies owed and stop bleeting on site's like this. It really is pathetic that you can abuse a free car park and then complain when you get a ticket. :eek:

 

You don't believe in many then do you. :)

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crem

crem

Posted
Posted
Crem, why if you know you are authorised to park for 90 mins would you spend 2 hours in a shop, surely that's 120 mins. Would you go to a P&D car park and buy a ticket for 90 mins and spend 120 mins shopping?

 

 

If I am browsing a store like B&Q or World of Leather where they are hoping I will spend 100s if not 1000s of pounds in their store, I'll take as long as I like and feel free to use their car park for free for as long as it takes.

 

Likewise, if I am in McDonalds, I'll take whatever time I feel like to eat and enjoy a meal without worrying about removing my car from their car park.

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crem

crem

Posted
Posted

There is an appeal procedure

no there is not

 

and a lot of appeals win.

Really? Where?

 

I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled.

By what authority will you cancel it? You say you are the DCA, the scamvoice was issued by your client, only they can cancel it therefore.

 

..

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Guest overmydeadbody

Guest overmydeadbody

Posted
Posted
Crem, why if you know you are authorised to park for 90 mins would you spend 2 hours in a shop, surely that's 120 mins. Would you go to a P&D car park and buy a ticket for 90 mins and spend 120 mins shopping?

As for Londoncass, I'm not Mr PPC, I work for a debt collections company who deal with Parking tickets and I hear 101 different excuses every day. There is an appeal procedure and a lot of appeals win. I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled. But excuses like, I'm not the driver, my permit fell under the seat, trolleys were blowing around the car park etc etc do not wash. You enter the car park voluntarily so abide by it's rules, if you don't then pay the monies owed and stop bleeting on site's like this. It really is pathetic that you can abuse a free car park and then complain when you get a ticket. :eek:

 

Singe80, I can only reply regarding the appeals comment you have made as the overstaying, wrongly parking and hidden permit comments do not apply to me. I was quite simply parked in a car park in a bay which had faded markings and was ticketed for "causing an obstruction". Despite asking for the opinion of a police officer who returned an opinion "that i was not causing obstruction" and writing three appeals letters to UKPC stating my points and providing proof the so called "appeal" was turned down. I have seeked legal advice on the matter with every solicitor, advisor and police officer stating the same thing - that I have a watertight case. Quite simply an offence was not committed yet UKPC continue to pester for payment. Their appeals and payment process is absolutely flawed.

I understand that you may be finding it tough now, maybe a few too many people have been using this forum to successfully fight a parking company but it does not require you to market your services on a forum.

 

I would love for you to review my case and give your opinion, maybe you could then pass it one desk to the right and have the UKPC "appeals manager" review my case again!!

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Guest overmydeadbody

Guest overmydeadbody

Posted
Posted

I came into this matter unbias, simply in receipt of what I believe was a wrongly issued ticket. After personally experiencing the UKPC "process" I totally agree with crem on this matter. Put simply singe80 you are bias. If you had experienced this process from the other side you would not be stating what you state now.

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Guest overmydeadbody

Guest overmydeadbody

Posted
Posted
If I was a troll then I wouldn't tell you what I did. I'm a debt collector, you're obviously a forum reader with not much better to do.....:lol:

 

 

Which debt collection company do you work for and what is your position within that company?

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electron99

electron99

Posted
Posted

As for Londoncass, I'm not Mr PPC, I work for a debt collections company who deal with Parking tickets and I hear 101 different excuses every day. There is an appeal procedure and a lot of appeals win. I personally deal with appeals and if I believe the parking ticket is issued when it shouldn't be then I will have it cancelled. :eek:

 

Something not right here. Debt collectors collect debts; they do not listen to appeals from motorists; that is what the PPC's claim to do, and when you refuse to pay the alledged debt is passed to a debt collector.

 

Note the debt collector is powerless to collect PPC money unless a court order is obtained.

 

So it is sound to advice to ignore all correspondence from a PPC. When they pass the debt to a debt collector; inform them that the debt is in dispute, at which point they are required to hand it back to the PPC.

 

As you can see, debt collectors are ineffective, powerless and have no purpose in this world other than to scare and intimidate vulnerable people.

 

No wonder Singe80 gets upset with forums such as this.

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