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    • We need to see the actual document from the IAS where it is written - "The Operator's evidence shows no payment for the Appellant's vehicle, or anything similar. It does show two payments for the same registration in quick succession. I would take a reasonable guess, based on the circumstances described, that the person paying has paid for the registration of the person they assisted again." You can't just type it up yourself. At the hearing in July or August or whenever the judge will have two Witness Statements. One from Bank's director says you never made a second appeal. You say you did make a second appeal and the IAS concluded that payment was made. The judge will immediately twig that either you or the director is lying.  But who? Fail to show the documentation form the IAS and instead just produce something you've typed yourself will make it look like you just made up the appeal and you are lying and you will lose the case. Please let us see what the IAS adjudicator sent.
    • I used to have a retail outlet in London selling my husband's photography.  We also had a co-op with staff so they weren't directly employed by me, but I paid for the other overheads etc.  When my husband died, I carried on as usual for a while but then I became ill and moved quite far away so logistically was becoming very difficult.  I came to an arrangement (verbal) with one of the guys I trusted, that I would send him the images to print and sell as normal, and I wouldn't take any money, as a short term solution until I got back on my feet and worked out the best way to do things. He would pay all the  rent, insurance etc... Over a year later, not able to give things away for free anymore,  I drew up a contract as a wholesale agreement, so I would get everything printed and sent to him and I would invoice his for what he ordered. I noticed form the beginning that he wasn't ordering enough or frequently enough to be making any money, and was suspicious he was doing his own orders on the sly and ordering just enough from me to keep my happy.  I checked with my printer, which I've been with for 20 years, and he sad he wasn't getting orders for my images from anyone else. I emailed a few other printers to ask them to keep a look out for some images but I soon realised this would be impossible to police.  The only option really would be to buy a print from him and check the stamp on the back of it.  I finally managed to get hold of on the prints on sale, and sure enough, he did not order it through me.   In the contract he signed in 2022 it explicitly states that he must destroy all files I had previously sent him etc etc so e is in breach of that.  When I drew up the contract, I was careful to make sure it was legally binding, but before I let rip at him, I need to know where I stand.  The contract is here: PARTIES This WHOLESALE AGREEMENT (“Agreement”) is made effective as of 30th June, 2022, by and between ############################## The Supplier and the Client, collectively referred to as the "Parties," hereby agree to the following terms: TERMS AND CONDITIONS SALES OF GOODS The Supplier agrees to provide the following goods to the Client (“Goods”): Description of Goods ################################# Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b BOTH PARTIES AGREE: The Client purchases the Goods through the Supplier directly, and agrees to delete/destroy any previously held digital images (Goods) owned by the Supplier, and agrees not to use any such files for monetary gain, outside of this agreement, either directly or through a third party from immediate effect of this agreement. The Client purchases the other materials necessary for resale of the Goods independently of this agreement. The Client shall have exclusive rights for resale of Goods at ###########, and also with permission, as a retailer of the Goods elsewhere, provided that there is no conflict of interest between the Supplier and the Client. The Client is free to decide their own retail prices, for the Goods. The Supplier shall use #####  to provide the printed Goods on Fujifilm Crystal Archive paper, with Lustre finish, and will not use any other Printer unless #### cease to trade, without prior approval from the Client. The Supplier shall not impose restrictions on size or frequency of orders made by the Client. The prices provided by the Supplier shall not increase for a minimum of 3 years, unless the prices of the raw materials rise, in which case the client will be informed immediately. Any discounts/promotional prices of raw materials shall be passed on to the Client by the Supplier, and the invoice will show adjustments for this, as well as credit for return postage of any damaged goods. This agreement can be terminated by the Client without notice; the Supplier must give notice of no less than 90 days, unless the terms of the agreement are breached, in which case, the agreement can be terminated with immediate effect. PAYMENT Orders must be paid for upon receipt of invoice, via Bank transfer: ######### Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b DELIVERY AND INSPECTIONS All orders received by 12.00am (midnight) shall be processed by the Supplier the following working day and delivery of order shall arrive in accordance with the Royal Mail schedule, or DPD, should express delivery be requested. The Client shall be liable for the delivery charge which shall be added to the invoice. The Goods will be delivered to the address specified by the Client. The Client shall be provided with order tracking, and should any problems arise with the ordering system or the couriers (Royal Mail, DPD), the Client shall be informed without delay of any such issues. The Client will inspect the Goods and report any defects or damage to the Goods in transit as soon as possible upon receipt of Goods, and will retain damaged Goods for return to Supplier for refund/replacement. GENERAL PROVISIONS CONFIDENTIALITY The prices of the Goods and other information contained in this Agreement is confidential and will not be disclosed by either party unless with prior written consent of the other party. INDEMNIFICATION The Client indemnifies the Supplier from any claims, liabilities, and expenses made by any third party vendors or customers of the Client. GOVERNING LAW This Agreement will be governed by and construed in accordance with UK Law. ACCEPTANCE Both parties understand and accept the wholesale arrangement stipulated under this Agreement. Doc ID: 3d54c1d336d8780243801e0e068ebd33114b088b IN WITNESS WHEREOF, each of the Parties has executed this Wholesale Agreement as of the day and year set forth above.   Signed by us both electronically.   I haven't broached any of this yet, and I am looking for some advice about what action to take.  The main issue I've got is that he has still go those images.  If I terminate the contract, I will need to know that he no longer has those images and I can't think of a bulletproof way to do this. I'm thinking I might tell him I will continue with the contract but ask for a  sum in damages and say that if I find out he's still doing it down the line I will terminate the contract and sue him for damages. The damages side of things I'm not sure how it would work as he is self employed, and I'm positive he doesn't declare all of his earnings to HMRC, in order to find out how much I have lost, would the court demand to go through his tax self assessments?  I'm not sure how to proceed with this, I don't want to lose that place as an outlet as it is in a prime spot in London, which is why I let him have those images in the first place as I would have had to pull out altogether at that point.  I am regretting it somewhat now though.  Please help.
    • I cannot locate anything in my paper work that states 2 payments were made? Perhaps you could point this out? In reply from IAS it states "The ticketing data has been attached" nothing was sent to me. I made a response to the IAS all this was done online
    • Thanks again for your responses. The concern I have here, is that freeholder of the land (a company, who presumably would have been the ones to have initially instructed PPM to manage the parking here), will have proof of exactly how long the vehicle was on site for, as the driver was meeting operatives from that company on a separate matter. On this basis, if the matter was to get to court, I feel all the other technicalities about signage, size of signage/font, lack of start/finish times, will not be enough to have any case dropped? This PCN was brought up to the freeholder but they have advised that PPM will not waive this charge. 
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Nina P v Capital 1 - harassment


nina_p
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HI Guys, I'm new to this site. It's nice to meet you all. Could I please ask your advice?

Last week debitas office rang me about an outstanding bill for Capital one. I explained that I have had to put a lot of my debt into debt consolidation due to being made disabled. The caller would not take no for an answer.

I also explained that I had recently changed bank accounts and that I no longer had debit cards or any credit cards due to this and I had no way of making a payment. I requested Giro slips so I could make a payment to keep this bill down to a minimum. These giro slips have not arrived so far.

 

Today, I received a phone call from debitas

I explained again about the debt consolidation. When I asked to talk to a manger he said he was the manager.

He was very angry, confrontational, provocative and threatening! He refused to let me talk to a manager and talked over the top of me. I explained that the giros hadn’t turned up yet and he called me a liar. When I said I would be ringing his boss about his threatening attitude he again abused me calling me hypocrite and liar.

When he was shouting at me I told him to tone it down abit as I am now mentall and physically disabled He said "so what, expect a court summons and to pay double the amount!" I had to put the phone down in the end. cause it was making me ill. Can they do this?

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Hello, wecome to the site, :)

 

you are not alone here

 

NO, they are not allowed to do that to you, if they won't listen to you, place the phone down gently, and go make a cup of tea or coffee. Pick the phone up gently, if they are still on line, ask if you can now speak and tell them you will only deal with them by letter and say firmly goodbye.

 

First, send them a CCA request, template in the library, once you have done that, read all you can on the forums, this place is fantastic.

 

Second, do you have/had any charges with Cap 1?

 

If you do have/had charges added to the Cap 1 account, send Cap1 a S.A.R - (Subject Access Request) - data protection request unless you have all your statements, again a template letter is in the library.

 

I hope this helps, Others will be along to offer their support,

 

You have taken a great step towards freedom from these people, chin up.

Saxon

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Moved this to a thread of your own, rather than tacked at the end of an old one.

 

Copy and paste the letter below to them, ASAP:

 

Dear Sir/Madam,

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

 

I now require all further correspondence from your company to be made in writing only.

 

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

 

If you continue to harass me by telephone, you will also be in breach of the Wireless Telegraphy Act (1949) and I will report you to both Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

 

Be advised that any further telephone calls from your company will be recorded.

Yours truly,

 

 

Add your name, address, Cap1 account number, and send off.

Don't worry if you can or can't record the calls, they don't know whether you're bluffing or not.

 

If it's been passed to the debt collectors, you can bet part of your outstanding balance will be down to charges, so send off a SAR to Cap1 ASAP.

 

A friend of mine "owed" Cap1 £500, on receiving her statements, it turned out that there was £600 of charges, so they owed her £100!!! Like you, she was gettign harassed all day long, I got her to send the letter above, and they confirmed in writing they would stop calling, and they haven't called her once since. :-D

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  • 5 weeks later...

With a debt of £146 owed to capital one, I was contacted everyday by Debitas. After coming to an agreement of paying them £50 a month I thought It was all sorted. They have now decided that this is not good

enough and because I recieve benefits for being disabled they told me over the phone yesterday that they were handing my account to their soliciters, who would take me to court and take the money out of my Disability Living allowance. Is this right and can they do that? Please help.

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they must have charged you unfair fees over this!

start a claim, the the A/C will be in dispute, so DCA can do nothing.

 

might be an idea to CCA them too

only costs £1

 

dx100uk:rolleyes:

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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With a debt of £146 owed to capital one, I was contacted everyday by Debitas. After coming to an agreement of paying them £50 a month I thought It was all sorted. They have now decided that this is not good

enough and because I recieve benefits for being disabled they told me over the phone yesterday that they were handing my account to their soliciters, who would take me to court and take the money out of my Disability Living allowance. Is this right and can they do that? Please help.

 

Nina... they are trying it on. £50 a month is way too much from someone on Benefits. As for them taking it from your DLA, I very much doubt that a court would allow it. DLA is not a means-tested Benefit and is awarded to help wwith the extra expenses incurred because of disability and/or illness... not to pay debts with! I can remember having some ridiculous conversations with a particular DCA about this, when I was receiving DLA for my daughter.

 

Please try not to worry. As advised, post a CCA (Consumer Credit Agreement) request off to Debitas.. it only costs £1. Make sure you send it by rec. delivery and keep the receipt. If Debitas don't produce it within 12 days from receipt, it means they are in default and cannot enforce the debt without going to court. This means that you are entitled to withhold any further payments until they can produce a CCA in court. One calendar month later, they will have committed a criminal offence. If they have not bought the debt from Cap.1, then the debt will be passed back to them and you can then deal with them directly.

 

Do not worry about the threat of court action. If you're on Benefits, it's unlikely to happen anyway... the judge would simply reduce the amoiunt you are currently paying down to an affordable level.

 

:)

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  • 9 months later...

I'm new to this site so hope I'm doing this correctly! I'm a legal secretary who contracted RSI. Have been unable to work since March 2007. Couldn't pay any creditors etc, saw CAB (not much help to be honest!) Main debtor is Barclays, £6.300 odd which I have been paying for last 10 years. Barclays ignored my letters informing them of my illness, disability and inability to work and turned my account over to Moorcroft Debt. Been hassled ever since. Am on JSA now - fighting appeal to get incapacity benefit restored. CAB sent all my creditors a letter from my GP confirming my condition and impossiblity of finding work (can't type, lift or write without great pain). Barclays/Moorcroft just don't want to know and are threatening "further action". Have taken them to Ombudsman but that was 5 months ago and they are only just looking at the case. Anyone got any suggestions? I also get DLA at the lowest rate but I'm damned if they're going to get any of that! Have to stop, hand hurting like mad.

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Hi Debbi....

 

Please start your own thread on this one. Moorcroft won't be interested in any pleading letters that you send them... they need to be dealt with in other ways. Start your own thread and we can then keep track of your situation and advise you on how to deal with these morons.

 

:)

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  • 6 months later...

Hi Nina, I'm sure when you write to Capital One it's being forwarded to Debitas as it's part of COB.

 

Anyway, I am one of the lucky folks that got some friendly mail from them by post, so here's their address:

 

Debitas Legal Services

PO Box 6459

Nottingham

NG2 3FG

 

Cheers

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3 threads merged Nina

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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