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Lowell email received over 2016 bt and cap1 debts


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received email about BT account now still no acknowlegement of my previous SB letter just emails do i still do nothing

all help appreciated thank you 

Dear ++++++

Action required on your overdue account

Please get in touch and let us know how you will be clearing your outstanding BT PLC account.

What happens when you get in touch?

  • We'll listen to what you say
  • We'll give you some options

Clearing your debt could be easier than you think so get in touch today. We can help you check your budget and give you suitable interest-free payment options.

You can make a one-off payment or set up an affordable payment plan on our app or visit our website.

If you prefer, call our team on 0333 556 5700 to discuss options, whatever your circumstances.

We look forward to working with you to clear this debt.

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what have we said about email/txt/phone?

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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you sent the SB letters didn't you one for each debt?

dx

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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then yours is not the next move

what address did you use at the end of the day just for ref for lowells?

dx

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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good

and you got free proof of posting for each one too?

dx

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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good ok

they really should not be doing this ref conc in the sb letter.

eh... wind 'em up. send a copy of the april sb letter as an attachment in reply by email.

let have a bit of fun.

dx

 

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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which is the one you've already used?

dx

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Not emailed or phoned them at all only ever written to them the once sending them the SB letter

 

The letters were sent to PO box 13079 Harlow CM20  9TE which was on the bottom of the email

 

 

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ok lets see where they go

but under conc they should cease all collection activity.

dx

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you DX very much for taking the time to help

So please just to clarify do NOT resend the SB letter and wait to see their next move 

Sorry but this mini stroke has messed a bit with my memory and I do find it hard to process things at the moment so please forgive me keeping asking the same thing 

 

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lets ee where they go for now.

you could invoke conc (mentioned in the SB letter, now but lets see)

once could be  mistake, twice is intimidation and harassment under conc

dx

 

  • Like 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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received this one today ,this is for the BT  account

 


Lowell


 

Mrs xxxxxxxxx

topline

Lowell reference number:

xxxxxxxxxxxxxx

topline

Original company name:

BT PLC

topline

Original account number:

xxxxxxxxxxxx

topline

Balance: £xxxxx


10/11/2023

 

Dear xxxxxxxxx

Action required - agree a payment plan with us

It's important you get in touch and let us know how you will be clearing your outstanding BT PLC account.

We're happy for you to clear your account by affordable instalments. Take advantage of an interest-free payment plan to clear your debt in a way that's right for you.

We've provided some examples below of how much you could be paying to clear what you owe each month/week. These are just examples – we can give you other options, whatever your situation.

Example of amount owed Number of payments Instalments each month/week
£200.00 20 £10.00
£500.00 25 £20.00
£1000.00 40 £25.00

What you need to do now

Please set up your payments online on our app or website or by calling our team on, 0333 556 5700.

If you don't contact us, we will continue to try and contact you through different methods such letters, calls, SMS and emails to prompt you to make contact.

QRCode.png globe.png chatbox.png paper.png
Tap, Click or Scan to download the Lowell App www.lowell.co.uk 0333 556 5700
Mon-Fri 8am-8pm & Sat 8am-2pm
PO Box 13079,
HARLOW, CM20 9TE

Free advice and information

StepChange Debt Charity
0800 138 1111 or
www.stepchange.org
National Debtline
0808 808 4000 or
www.nationaldebtline.org

Yours sincerely

Lowell Customer Team
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you should be blocking and  bouncing all their email addresses.

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

should they write on either SB debt now, i think you need to threaten them with informing the relevant authorities they are breaking the CONC rules.

read the SB letter 

go research what to do should a creditor ignore them.

its here in the CONC section.

dx

 

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

 

dx

  • Thanks 1

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

just an update although their email was blocked this has somehow snook through 

guess i just ignore,

they have not contacted me by letter even though i provided my address after sending them the SB letter in April 2023

Dear Mrs xxxxx xxxxxxx

Lowell Reference: xxxxxxxxx

We’re attempting to contact Mrs xxxxx xxxxxx

This email address has been provided to us as a contact address for our customer and we’d like to speak to you regarding a personal matter.

Please call our team on 0333 556 5680 or visit us at www.lowell.co.uk

Yours sincerely

Robert Taylor

UK Director of Customer Engagement

www.lowell.co.uk

We hold this e-mail address on your file and would like to use it to communicate with you. If you are not the person this email was intended for, please let us know and we will update our records.

 

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